David Keller
David Keller at Palmer Dodge Chrysler Jeep Ram

David Keller | Page 48

Service Manager

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

4.6
2,209 Reviews
4.6

2,209 Reviews

Write a Review

2209 Reviews of David Keller

January 03, 2024

Dealership Rating
Employee Rating

My light for tires been on since I left. I’ve been communicating through text and I have not received any response. I’m not happy at all. More

by Andre Belue
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Jan 08, 2024

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry for any delays in communication regarding your service. Please don't hesitate to reach out to us via email or phone so we can help! Sincerely, David Keller, Service Manager, service@palmerdcj.com

January 02, 2024

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This is the best service department I’ve ever had work on my vehicle. They communicated well and fixed my issue quickly. There isn’t another dealership that comes close to Palmer Dodge. I highly recommend th More

by bob@rstwarren.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Luis

Jan 03, 2024

Palmer Dodge Chrysler Jeep Ram responded

We really appreciate your kind feedback about our service department! We hope to work with you again next time!

December 31, 2023

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Consistently poor service and outcomes. Aesthetically no comparison to other DCJR dealerships. Treated unfairly and implied that I was being dishonest or lying. Never to return More

by patrick.lovelace
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Hiram

Jan 04, 2024

Palmer Dodge Chrysler Jeep Ram responded

We are so sorry to hear that your experience here was anything less than positive. We want to provide great service to all of our customers, and we sincerely hope to work with you again in the future. If you have a moment, please reach out to us. Sincerely, David Keller, Service Manager, service@palmerdcj.com

December 30, 2023

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Was able to get in the same day and issue was handled in a timely manner More

by stevendavenport10
Service Price Transparency
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Recommend Dealer
Yes
Jan 03, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Steven, thank you for your positive feedback! We're glad we could assist you promptly and efficiently. If you have any further questions, please don't hesitate to reach out!

December 30, 2023

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Sarah did an excellent job of keeping me informed and updated about my repairs Waiting on parts for recall work More

by chapgl
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sarah service advisor

Jan 03, 2024

Palmer Dodge Chrysler Jeep Ram responded

We're glad to hear that Sarah provided you with excellent communication during your repair process. We appreciate your patience while waiting for the parts needed for the recall work. If you have any further questions or concerns, please feel free to reach out.

December 29, 2023

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We were very satisfied with our recent service visit at Palmer Dodge CJR! Everyone we came in contact with was exceptional; specifically David Keller and Kimberly. Very friendly and knowledgeable as well More

by sharjames
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Recommend Dealer
Yes
Jan 03, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Sharon, thanks so much for your 5-star review! We're thrilled to hear that you had an exceptional experience here!

December 28, 2023

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Employee Rating

They changed my oil and actually put oil back in it ! !!! A lot of other customers didn’t have that same experience lol . More

by Stephen
Service Price Transparency
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Recommend Dealer
Yes
Dec 29, 2023

Palmer Dodge Chrysler Jeep Ram responded

Hi Stephen! Thank you so much for taking the time to share your experience. We're thrilled to hear that our team took great care of your oil change!

December 23, 2023

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Employee Rating

Work was initially done to clear an error code. I spent nearly $2000 for the service. A couple of weeks later, the same code returned. I took the vehicle back to the dealership to have the issue c More

by cyclist9
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Dec 28, 2023

Palmer Dodge Chrysler Jeep Ram responded

We apologize for the inconvenience you've experienced in trying to get your vehicle repaired. We understand your frustration, and we want to do everything we can to properly address the issue. When you have a moment, please reach out to us directly. Sincerely, David Keller, Service Manager, service@palmerdcj.com

December 22, 2023

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Employee Rating

I did not use the dealership side. I was only there for service. So I no feedback about the dealership More

by sdk67us
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 26, 2023

Palmer Dodge Chrysler Jeep Ram responded

Thank you for choosing our service department! We appreciate your feedback and are glad to hear that your experience was positive.

December 21, 2023

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Employee Rating

Service got me in and out in less time than quoted, and back on the road after replacing a headlight bulb in good order! More

by william.penson
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis

Dec 22, 2023

Palmer Dodge Chrysler Jeep Ram responded

It's great to hear our service team could help you out! We hope to work with you again next time!

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