David Keller | Page 43

Palmer Dodge Chrysler Jeep Ram responded

Hi Afri, thank you for the fantastic feedback! We're thrilled to hear that you found our service timely and efficient. Delivering above and beyond expectations is always our goal, and we're glad we could provide you with a pleasant surprise. We appreciate your support!

Palmer Dodge Chrysler Jeep Ram responded

Hi Jules, thank you so much for sharing your positive experience with us! We're thrilled to hear that you found the process of purchasing your new jeep to be fast and hassle-free. We appreciate your feedback and look forward to serving you again in the future.

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry for any inconvenience during your visit to our service department. We do our best to provide service as promptly as possible, and we apologize for the delays. Thank you for your patience, and we hope to work with you again in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear about your positive experience with our battery diagnostic and repair service for your JL Wrangler! Our team strives to provide efficient and effective solutions for all our customers. Thank you for choosing us and we look forward to assisting you in the future.

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your review with us. It's our goal to provide outstanding service to all of our valued customers, and we're sorry to hear that your visit did not meet our standards. If you have any further feedback on how we could improve your experience, please don't hesitate to reach out. Sincerely, Dustin Perry, Sales Manager, dustin@palmerdcj.com

Palmer Dodge Chrysler Jeep Ram responded

Hi Scott, thank you for sharing your positive experience with us regarding the recall service on your Jeep Wrangler Sahara. We're pleased to hear that the appointment process was easy and that the service was completed promptly. We appreciate your feedback!

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry for any inconvenience you experienced during your service appointment. We do our best to provide prompt and efficient service, and we're sorry to hear that we were unable to fully complete your service this time. We hope to have the opportunity to work with you towards the best solution. Sincerely, David Keller, Service Manager, service@palmerdcj.com

Palmer Dodge Chrysler Jeep Ram responded

Ashley, thank you for sharing your positive experience with us! We are thrilled to hear that Chad was able to assist you and that our team provided cheerful and kind service. We appreciate your feedback and look forward to serving you again in the future.

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry to hear that you were unsatisfied with your service! We hope to have the opportunity to work with you to make things right. Please reach out to us when you can. Sincerely, David Keller, Service Manager, service@palmerdcj.com

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We strive to provide excellent service and communication. We're thrilled you had a great experience and appreciate your recommendation. Let us know if there's anything else we can assist you with in the future.