Top notch service -- it was great having a ride to/from
home while Jeep was being repaired. Friendly & professional service advisors!
home while Jeep was being repaired. Friendly & professional service advisors!
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by mgscoggins
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our top-notch service and found our service advisors to be friendly and professional. We appreciate your feedback and look forward to serving you again in the future.
David, Ryan, and Kim always take great care of me!
Top notch service all around!
Top notch service all around!
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by classic_ashley
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Hi Ashley, thank you so much for your kind words! We're thrilled to hear that David, Ryan, and Kim provided you with top-notch service. We'll be sure to pass along your feedback to them. We appreciate your support and hope to see you again soon!
Great staff, very helpful and knowledgeable about the
vehicles. Love the Jeep would consider purchasing again.
vehicles. Love the Jeep would consider purchasing again.
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by autumnswatsworth
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tony & Aaron
Jun 28, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Hi Autumn, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff and that you're loving your Jeep. If you ever have any questions or need assistance in the future, feel free to reach out. Enjoy your new ride!
I have been with Palmer Dodge approximately 4 yrs.
I have given strong positive reviews. Unfortunately, it feels like my customer loyalty is being taken for granted. Previously, an oil cap was left of
I have given strong positive reviews. Unfortunately, it feels like my customer loyalty is being taken for granted. Previously, an oil cap was left off the oil pan. 45 mins later I am on side of the road oil everywhere. Palmer Dodge picks up truck and stated no real damage was done. Truck was returned but was not riding smoothly as it was before. Palmer Dodge takes truck again after I found oil everywhere underneath truck. David Keller added the Chrysler warranty, stated this warranty covers everything but brakes & oil tires. Fast forward- I took truck in because it’s riding hard and front end feels loose. Palmer said everything was good and nothing else. Moving forward to this service call. It does not appear I’m of any concern. $1320 quoted for radiator leak, new radiator replaced by a national automotive company $650.
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by trasheed555
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
We're truly sorry to hear that your recent experiences haven't lived up to your expectations. We want you to know that we appreciate your loyalty to our dealership over the years, and we want nothing more than to provide you with outstanding service. Please reach out to us when you can so that we can help. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Did everything perfect, schedule, work and delivery.
..when I bought my Wrangler, I asked my salesman can we add steps that retrack and he said no problem he told me the price and asked do you want them
..when I bought my Wrangler, I asked my salesman can we add steps that retrack and he said no problem he told me the price and asked do you want them in the deal, then ordered them right when I took delivery on Jeep then had them on with in 1 week.
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by john@intilepainting.com
Verified Customer
Verified Customer
Service Price Transparency
Jun 28, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Hi John, thank you for sharing your positive experience with us! We're thrilled to hear that everything from scheduling to delivery went smoothly for you. It's great to know that our team was able to accommodate your request for steps on your Wrangler quickly and efficiently.
I recently had a fantastic experience at Palmer Jeep, and
I just have to share how wonderful it was. Sarah truly exceeded all my expectations by going the extra mile to ensure I was well taken care of and ke
I just have to share how wonderful it was. Sarah truly exceeded all my expectations by going the extra mile to ensure I was well taken care of and kept informed throughout the entire process. Her exceptional customer service made my visit a memorable one, and I left feeling truly satisfied and valued as a customer. Palmer Jeep is lucky to have such a dedicated and attentive staff member like Sarah. I highly recommend this dealership to anyone looking for a seamless and enjoyable car-buying experience. Thank you, Palmer Jeep, and a special thank you to Sarah for making my visit an outstanding one!
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by deangelotownsend1103
Verified Customer
Verified Customer
Service Price Transparency
Jun 23, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for taking the time to share your positive experience at Palmer Jeep. We are thrilled to hear that Sarah provided exceptional customer service and made your visit memorable. We appreciate your recommendation and look forward to serving you again in the future.
After my vehicle was serviced and I pick it up I had to
remove the plastic covering the driver's seat, the paper covering the floor on the driver's side. My tires safety lock was missing and I had to retur
remove the plastic covering the driver's seat, the paper covering the floor on the driver's side. My tires safety lock was missing and I had to return to the dealership to retrieve it. This is the 3rd time that I have to return to the dealerhip to retrieve it my tire safety lock.
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by kepa0503
Verified Customer
Verified Customer
Service Price Transparency
Jun 28, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
We're so sorry to hear that there was plastic and other materials left over after your service appointment. This is not the level of professionalism we strive for, and we apologize for the inconvenience. We hope to have the opportunity to work with you again in the future, and provide you with top-notch service. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Continue to experience excellent service in all respects
particularly from Rich. He's always on top of my needs and informs very well.
particularly from Rich. He's always on top of my needs and informs very well.
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by DAVIDHEFFNER450
Verified Customer
Verified Customer
Service Price Transparency
Jun 20, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Hi David, thank you so much for your kind words! We're thrilled to hear that you continue to receive excellent service, especially from Rich. We'll be sure to pass along your compliments to him. If you ever need anything else, please don't hesitate to reach out.
Great service team.
Good communication and friendly. Brought in Jeep for routine service and they completed the work quicker than originally estimated. I will be back.
Good communication and friendly. Brought in Jeep for routine service and they completed the work quicker than originally estimated. I will be back.
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by LWWOLFF
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Hiram Morales
Jun 20, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for sharing your positive experience with our service team! We are thrilled to hear that we were able to exceed your expectations with good communication and efficiency. We look forward to welcoming you back for your next routine service.
Always great service.
..only place I take my Jeep to get routine service and anything else that might come up. Always friendly and always a great job!
..only place I take my Jeep to get routine service and anything else that might come up. Always friendly and always a great job!
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by erholm
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Andrea
Jun 20, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you so much for your kind words! We're thrilled to hear that you trust us with your Jeep for routine service. Our team works hard to provide excellent service, and we're glad it shows. Looking forward to serving you again in the future!