I went in with a dead battery and they were able to get
me the new battery and have me on my way in just a few hours.
me the new battery and have me on my way in just a few hours.
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by bobandmelody
Verified Customer
Verified Customer
Service Price Transparency
Jan 16, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the awesome feedback, Bob! We're thrilled to hear you had a quick and positive experience with us. Getting you back on the road is our priority, and we're glad we could help. Looking forward to serving you again!
I received excellent service from the entire staff at
Palmer.
I can’t thank everyone enough!
Palmer.
I can’t thank everyone enough!
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by cpalmer3610
Verified Customer
Verified Customer
Service Price Transparency
Jan 13, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks, Cpalmer! We’re thrilled to hear you had such a positive experience with our team. Your kind words motivate us to keep delivering excellent service. We appreciate your support!
Exceptional service!
Friendly staff, timely repairs, and attention to detail. Highly recommend this dealership to anyone!
Friendly staff, timely repairs, and attention to detail. Highly recommend this dealership to anyone!
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by fivestardent
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sarah Jaramillo
Jan 13, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the fantastic review! We're thrilled to hear you had an exceptional experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!
I recently had service done on my Jeep Wrangler at Palmer
Dodge due to a recall. While the service itself took over a week to complete, it wasn’t their fault as the test kept failing. However, my initial exp
Dodge due to a recall. While the service itself took over a week to complete, it wasn’t their fault as the test kept failing. However, my initial experience was frustrating due to a lack of transparency and communication. I wasn’t updated regularly on the status of my vehicle. That said, when I made a follow-up call, the team became much more cooperative, providing clearer updates and ensuring the issue was resolved. Overall, while the process took longer than expected, their improved communication in the end helped make up for the earlier frustration.
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by edcsmisc
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sara Jaramilla
Jan 09, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for sharing your experience! We appreciate your patience during the service and are glad to hear our team improved communication along the way. Your feedback is invaluable as we strive for a seamless experience. Looking forward to serving you better in the future!
Great job.
Nothing else to say just trying to hit the 15 word minimum ok
Nothing else to say just trying to hit the 15 word minimum ok
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by gvassar0
Verified Customer
Verified Customer
Service Price Transparency
Jan 06, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the awesome feedback! We’re thrilled you had a great experience. Your support means a lot to us!
Great Job as always!
Kim did a great job communicating with me! She deserves a reaise!
Kim did a great job communicating with me! She deserves a reaise!
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by fulmerconstruct
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kim
Jan 02, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks, Fulmer! We’re thrilled to hear Kim’s communication made a positive impact. Your feedback means a lot, and we’ll be sure to share your kind words with her. We appreciate your support!
Rich in service is such a great help and makes this
always easy for me to service my vehicles.
always easy for me to service my vehicles.
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by SDAVIS31
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
We're thrilled to hear that our services have made managing your vehicles easier. Your satisfaction is our top priority, and we appreciate your support!
Sarah is our service representative at Palmer Jeep.
She always takes good care of us. The service department itself is very professional and efficient. It’s the only place we take our Jeep for service
She always takes good care of us. The service department itself is very professional and efficient. It’s the only place we take our Jeep for service and repairs.
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by rdavispac
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sarah
Dec 23, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you! We're thrilled to hear about your positive experiences with Sarah and our service team. We strive for professionalism and efficiency, and it's great to know we’re your go-to for all things Jeep. Your trust means a lot to us!
My check engine light came on.
I thought that was typically an emissions problem, but this time it was a faulty thermostat.
The work was done well and the car was ready when I
I thought that was typically an emissions problem, but this time it was a faulty thermostat.
The work was done well and the car was ready when I needed it.
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by VANCECMULLIS
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Richard
Dec 23, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for sharing your experience, Vance! We're glad to hear the issue was resolved quickly and to your satisfaction. Our team is here to ensure your vehicle runs smoothly. Safe driving!
I am satisfied with the quality customer service and
care. Luis Torres was very helpful and the personal attention given was great! I received text updates which I really appreciated. Luis is the BES
care. Luis Torres was very helpful and the personal attention given was great! I received text updates which I really appreciated. Luis is the BEST! Thank you for hiring people like him who care about the customer. He was very pleasant and reassuring as I was without a vehicle during Thanksgiving and desperately needed me care once I returned to work after the holiday. I appreciate the quality customer service and work. I will say I was unaware of the additional cost on the price of repair. I was expecting to pay $661
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by nimmons75
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Luis Torres
Dec 23, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for your feedback! We're thrilled to hear that Luis made a positive impact during your experience. We appreciate your understanding regarding the additional costs and will work on improving communication around pricing. Your satisfaction is important to us, and we look forward to serving you again!