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David Keller
David Keller | Page 24
Service Manager
Palmer Dodge Chrysler Jeep Ram
11460 Alpharetta Hwy
Roswell, GA 30076
2,209 Reviews
2,209 Reviews
Write a Review2209 Reviews of David Keller
Verified Customer
January 07, 2025
I recently had service done on my Jeep Wrangler at Palmer Dodge due to a recall. While the service itself took over a week to complete, it wasn’t their fault as the test kept failing. However, my initial exp Dodge due to a recall. While the service itself took over a week to complete, it wasn’t their fault as the test kept failing. However, my initial experience was frustrating due to a lack of transparency and communication. I wasn’t updated regularly on the status of my vehicle. That said, when I made a follow-up call, the team became much more cooperative, providing clearer updates and ensuring the issue was resolved. Overall, while the process took longer than expected, their improved communication in the end helped make up for the earlier frustration. More
by edcsmisc
Other Employees Tagged: Sara Jaramilla
December 26, 2024
Rich in service is such a great help and makes this always easy for me to service my vehicles. always easy for me to service my vehicles. More
by SDAVIS31
Other Employees Tagged: Jody Cruce, Mike Gebhardt, Ryan Hooper
December 21, 2024
Sarah is our service representative at Palmer Jeep. She always takes good care of us. The service department itself is very professional and efficient. It’s the only place we take our Jeep for service She always takes good care of us. The service department itself is very professional and efficient. It’s the only place we take our Jeep for service and repairs. More
by rdavispac
Other Employees Tagged: Sarah
December 19, 2024
My check engine light came on. I thought that was typically an emissions problem, but this time it was a faulty thermostat. The work was done well and the car was ready when I I thought that was typically an emissions problem, but this time it was a faulty thermostat. The work was done well and the car was ready when I needed it. More
by VANCECMULLIS
Other Employees Tagged: Richard
December 19, 2024
I am satisfied with the quality customer service and care. Luis Torres was very helpful and the personal attention given was great! I received text updates which I really appreciated. Luis is the BES care. Luis Torres was very helpful and the personal attention given was great! I received text updates which I really appreciated. Luis is the BEST! Thank you for hiring people like him who care about the customer. He was very pleasant and reassuring as I was without a vehicle during Thanksgiving and desperately needed me care once I returned to work after the holiday. I appreciate the quality customer service and work. I will say I was unaware of the additional cost on the price of repair. I was expecting to pay $661 More
by nimmons75
Other Employees Tagged: Luis Torres
December 17, 2024
Since we moved to GA in 2016, I have had my 2008 Jeep Commander serviced and repaired at Palmer Jeep. Although I have always rated them a 5, my last oil change took 2 1/2 hours because they didn't have a Commander serviced and repaired at Palmer Jeep. Although I have always rated them a 5, my last oil change took 2 1/2 hours because they didn't have an air filter in stock. They didn't communicate in a timely manner to keep me informed and made my wait unnecessary. Also they they no longer provide a copy of the inspection checklist . I will go back hoping they do better next time. More
by jablanco49
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