David James
David James at Certified Benz & Beemer

David James | Page 5

General Sales Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.7
370 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

33 yrs, 9 mos

4.7

370 Reviews

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370 Reviews of David James

December 30, 2024

Dealership Rating
Employee Rating

I was very pleased with the process, starting with finding the car and being contacted right away. As soon as I arrived on site, Greyson, our salesperson, took us under his wing.. not only until I d More

by Chris.adkisson
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sara Al Taay, Graysen Shearer

Dec 30, 2024

Certified Benz & Beemer responded

Dear Chris.adkisson: It's great to hear that you appreciated our 5 Star customer service from start to finish. Thanks for sharing how well Greyson and the CBB team treated you during and after your purchase. We are grateful for the opportunity to serve you and look forward to being there for you in the future. Best wishes for the New Year!

December 13, 2024

Dealership Rating
Employee Rating

Solid place good people gave me a very good trade in on my previous vehicle. More

by Victordsosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Graysen Shearer

Dec 15, 2024

Certified Benz & Beemer responded

Dear Victordsosa: Thanks for sharing your positive feedback with us! We appreciate the opportunity to work with you. Please do not hesitate to let us know when we can ever assist you again. Happy Holidays!

December 10, 2024

Dealership Rating
Employee Rating

Bought my first Mercedes from Grayson. I and my wife couldn’t have been more impressed. Graysen received me with open arma, responded to every single question I had, promptly. And on his d More

by Gordon Y
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Escalante , Claudio Escobedo, Matthew Melone, Graysen Shearer

Dec 11, 2024

Certified Benz & Beemer responded

Dear Gordon Y: You are very welcome and thank you for sharing your very positive feedback with us. We couldn't be happier hearing how well Graysen treated you with your Mercedes-Benz purchase. Thanks so much for giving CBB the opportunity to treat you like family. We look forward to the pleasure of working with you again. Best wishes for the Holidays!

December 08, 2024

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Employee Rating

Sold me a beautiful Tesla at a fair price. Couldn't be happier! Highly recommend to my friends and family. More

by turboeclipseboi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tuan Pham

Dec 10, 2024

Certified Benz & Beemer responded

Dear turboeclipseboi: We also couldn't be happier to hear about your 5 Star experience with us. Thanks for your kind words and support. We also appreciate your recommendation of CBB to you friends and family. We look forward to helping them, as well as you again, in the future. Best wishes for the Holidays!

November 30, 2024

Dealership Rating
Employee Rating

It’s the salesman, Danny, who gets my 5 Star rating. He goes far out of his way to make certain the experience is easy, smooth and as quick as is possible. I’ve purchased 2 cars with Him and he’s cons More

by Pete A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Quintana , Tara Price

Dec 10, 2024

Certified Benz & Beemer responded

Dear Pete: We love to hear from our out-of-state customers! Thanks so much for sharing how quick and easy your recent Mercedes-Benz purchase was working with Danny. Your continued support is greatly appreciated. We look forward to being there for you in the future.

October 18, 2024

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Employee Rating

The customer service that Kevin White provided went above and beyond anything I have ever experienced in the past. He even went the extra mile to deliver a spare key of the vehicle I purchased and brought it More

by Hans Huber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kerry Abramson, Kevin White

Oct 18, 2024

Certified Benz & Beemer responded

Dear Hans Huber: We really appreciate that you took the time to compliment the above and beyond level of customer service that Kevin provided for you. We are grateful for your support as well as your recommendation of CBB to your family. Please let us know when we can ever assist them (and of course you again!!) in the future.

October 18, 2024

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Employee Rating

Matthew and the entire team provided an exceptional experience! What a pleasure to do business with them! My time was not wasted with endless games like so many other dealerships and their customer se More

by Azbluevette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Claudio Escobedo, Matthew Melone

Oct 18, 2024

Certified Benz & Beemer responded

Dear Azbluevette: You are very welcome and congrats on your new blue beauty! We are delighted that Matthew and the CBB team helped you have an exceptional car buying experience. Your very high praise and support mean so much to us! Please let us know when we can ever assist you again in the future.

October 09, 2024

Dealership Rating
Employee Rating

Transparent. Priced within/less than KBB value. Easy process. Hector Santiago was great and ensured everything was ready to go when I arrived from out of state fo More

by Mike R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Claudio Escobedo, Hector Santiago, Gary Tate

Oct 11, 2024

Certified Benz & Beemer responded

Dear Mike: We love to hear from our out-of-state customers! Thanks so much for sharing how easy your purchase was and how helpful we were able to get you a better finance rate than your credit union. We are grateful for your kind words and support. Please let us know when we can ever assist you again in the future.

September 19, 2024

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Employee Rating

The entire team is top notch. We had small issue with the title (not their fault) and they took steps to make it right. I have nothing but praise for this dealership. More

by novamedsys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Herbranson, Kevin Stine

Sep 20, 2024

Certified Benz & Beemer responded

Dear novamedsys: We have nothing but gratitude for your kind words and support. We really appreciate the opportunity to work with you and and look forward to being there for you in the future.

September 07, 2024

Dealership Rating
Employee Rating

The entire staff was friendly, helpful, informative, no pressure sales. I would buy again from this dealership. More

by Rox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melone, Tara Price

Sep 08, 2024

Certified Benz & Beemer responded

Dear Rox: We really appreciate you sharing with our customers about your zero-pressure car buying experience working with Matt and our CBB staff. It's great to hear that they were so friendly and helpful. We are excited that you intend to return and look forward to providing you with another 5 Star experience when you do.

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