David James

I’m a 100% Disabled Veteran, Senior Citizen and I had the phenomenal opportunity to meet, speak and, work with Conner in the Service Department. He was very knowledgeable about the importance, process and lo phenomenal opportunity to meet, speak and, work with Conner in the Service Department. He was very knowledgeable about the importance, process and logistics of the service I was in need of on my Land Rover Range Rover Autobiography vehicle. He listened to my concerns regarding the things that I wanted and needed done. There was some slight alterations necessary to fully address my specific needs. Man when I tell you Conner was a dynamic asset to getting those things addressed and done… would be an understatement. He sat me down and itemized a composite list of the things that I was looking to have done. When I came to pick up my vehicle… I was shocked at his due diligence and tenacity to see that Every Single Thing that I requested was completed and he also made sure that my vehicle was Detailed so well, I was ecstatic to say the least. He’s a consummate determined, intelligent guy with a real heart, personality and, loads of professionalism, courtesy, integrity and honesty. This was a great experience for me and confidence booster in th Certfied Benz & Beemer Brand and Dealership as a whole. His passion for performance and dedication to perfection for the customer ranks at the top of the ranks omongst other Dealerships and their Service Departments. He treated me so well and took care of Mr Autobiography, that was why I felt so compelled to entrust him, the Service Department and THIS Dealership with the additional opportunity to service and take care of my Mercedes Benz S560 4Matic. He went straight into getting this vehicle showroom ready and thoroughly checked, tested and, Detailed… clean as a whistle. I’m very grateful and appreciative of his above and beyond approach in regards to my two vehicles. In closing I’d like to also mention Andy my salesman was terrific and very pleasant. He walked me through my purchase process without any pressure to buy. I truly appreciate that and him for being a top notch sales representative and definitely a decent customer satisfaction driven professional. I’m also going to mention Richard the Service Department Manager who went out of his way to greet me, treat me with kindness and respectfulness and assure me that he was placing me and my vehicles in the capable hands of Conner. And, last, but Not Least, there’s David James the General Sales Manager, he called me and addressed some questions I had and he was instrumental in getting me the information and provided the best feasible solutions to my situation as a customer. The Overall Customer Experience was a Very Good one. I highly recommend that if you’re interested in getting things done right in a no pressure atmosphere, Certified Benz & Beemers is the Dealership for you. The whole Staffing/Team is Dedicated to Helping Customers and Customer Satisfaction through their Various Vehicles and Services. Great Job, Well Done! These Kudos are Well Deserved. Thanks to you All. I’m a Real. Satisfied. Customer. Who will be patronizing this Dealership and its Service Department for the upcoming foreseeable future. Now, That’s it and, That’s all. Thanks 😊 More

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This isn't your run of the mill dealership, they treat you like one of their own, no pressure, no gimmicks, no xx. Saw took great care of us, answered every question and made sure we left with no stone un you like one of their own, no pressure, no gimmicks, no xx. Saw took great care of us, answered every question and made sure we left with no stone unturned. More

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I had the pleasure of working with Saw on putting together a deal for a 2018 Jaguar XFS wagon. I inquired online for availability and set up a same day appointment to check out this vehicle, when I a together a deal for a 2018 Jaguar XFS wagon. I inquired online for availability and set up a same day appointment to check out this vehicle, when I arrived was promptly greated by Saw and was able to thoroughly check out the car and the dealer provided the most current CarFax, showing me pages upon pages of service on this 91k mile Jaguar. The car was impeccable, well maintained with service records and detailed to perfection, picking the car up the dealer will maintain a ceramic coating for the life of you owning the vehicle so as an owner we are not worried about Arizona hard water spots. Even financing was easy peasy, asked for more on the vehicle I’m trading in and was granted without the need of negotiation. 2018 91k mile Jaguar, the dealer was able to help provide a bumper to bumper warranty on the vehicle covering just about everything on the car, and after using it am so glad I did. As requested to the dealer to have a broken ac vent in the car, they had the parts ordered and delivered to the dealership, just had to setup an appointment with them for installation and was out after 1.5 hours of labor and they got the car washed for me while I was there. All in all, I have never had such an amazing and well thought out time at a car dealership as I did at Certified Benz & Beemer. Saw especially was a professional and was able to answer all my questions about the car and provided carfax and helped negotiate my current trade in value. They even follow up via email to ensure the car is maintained with the service team. 100/100 service from this dealership. More

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Scam artist in finance dept . The cut every corner at my expense. Place isn’t what it used to be. The cut every corner at my expense. Place isn’t what it used to be. More

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Leandra was absolutely fantastic to work with. We were in a tough spot — vacationing in California while Virginia residents — when our car unexpectedly died and we suddenly needed a replacement fa We were in a tough spot — vacationing in California while Virginia residents — when our car unexpectedly died and we suddenly needed a replacement fast. From the very first call, Leandra and her team knew exactly how to handle the situation. We purchased our used Ford Explorer entirely over the phone, had it shipped to California, and will be registering it back in Virginia. That’s not a simple transaction, but Leandra made it feel effortless. She was extremely knowledgeable, explained everything clearly, and handled the logistics with confidence and professionalism. There was zero pressure at any point — just honest answers, great communication, and a smooth process from start to finish. Delivery was fast, updates were consistent, and everything happened exactly as promised. If you’re looking for someone who genuinely knows what they’re doing, communicates well, and makes a stressful situation easy, Leandra is the person you want. We couldn’t be happier with the experience and would absolutely recommend her to anyone. More

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Scott Bailey, the sales associate who assisted me with the purchase, was great to work with. CB&B treated me fairly on my trade. The sales manager, David, also was available to assist with the sale and wa the purchase, was great to work with. CB&B treated me fairly on my trade. The sales manager, David, also was available to assist with the sale and was very helpful. I also met Zoe and who helped complete the paperwork on the vehicle and he also presented some additional coverage packages for the vehicle to protect my investment. Thank you to CB&B for being professional and courteous. More

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Everyone at the dealership was very pleasant to work with and super friendly! Since we live out of state we were able to work the best deal possible over the phone. Scott was helpful and wonderful to work. T and super friendly! Since we live out of state we were able to work the best deal possible over the phone. Scott was helpful and wonderful to work. They stood by their promise and sold us a beautiful car. More

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Saw and the team were a pleasure to work with. Saw was very responsive to all of our questions and concerns and made buying a car remotely easy and effortless. We knew exactly what to expect fro Saw was very responsive to all of our questions and concerns and made buying a car remotely easy and effortless. We knew exactly what to expect from our new car when we picked it up and appreciated the professionalism of the Benz Beener team. More

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Great dealership to work with. Easy process to sell a vehicle and over all great employees ! Tom was very easy to work with and one of the easiest dealership experiences I’ve had. Easy process to sell a vehicle and over all great employees ! Tom was very easy to work with and one of the easiest dealership experiences I’ve had. Would recommend him to anyone that is looking to sell/buy/ trade a car. More

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I have been looking for a particular car for months and finally found it, online, at Benz and Beemers. The problem, I thought, was that I was in Mississippi and it was in Arizona. The moment I connected finally found it, online, at Benz and Beemers. The problem, I thought, was that I was in Mississippi and it was in Arizona. The moment I connected with Tim Smith and let him know my situation, I was cared for as any VIP customer would expect. He sent a full 360 hand shot video of the car, he talked about the pros and the cons and worked with me every step of the way to assure me that it was what I was looking for. They got the best financing for me and provided a quality warranty that I could use wherever i was driving the car. I can definitely see why they have so frequently been rated the best in the state. To be honest, this process has connected me with dealerships all across the country and no one has surpassed my experience there. The car was delivered as promised, it was as beautiful and clean as Tim showed me and led me to expect. The3 day guarantee gave me peace of mind to be able to give it a real test drive and, unfortunately, as a very tall woman, I found that it just was not the right fit. There was not one moment of hesitation or concern when I said I would need to return it. I found a delivery company and it was so smooth, unbelievable. I’m in search for another car to replace that one and Tim remains my partner in the process. He has a better idea of what i need and has suggested many options to me. This, my friends is Disney level service. I can’t imagine ever getting a car from anywhere else. EVER. More

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