David James | Page 36

Excellent online buying experience I'm from Iowa and recently bought a 2016 BMW i3 after finding it online. Alexander helped me and was great to work with. He gave me all of the informa I'm from Iowa and recently bought a 2016 BMW i3 after finding it online. Alexander helped me and was great to work with. He gave me all of the information I wanted to know quickly. He is very friendly as well as every other person I talked to. I've never bought a car without looking at it so it was a big risk. In the end I'm so happy I bought this car. I like the bottom line pricing and no pressure sales. The car was delivered and is flawless! The window tint is really nice. It was such an easy way to buy a car and a better deal than other dealers for comparable vehicles even when adding in delivery charges. I'm very picky and so happy with the car. If I could do it over I wouldn't change anything. I'd highly recommend them! My only regret is not meeting any of them and thanking them in person. More

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Wonderful Experience We worked with the most competent, reliable and trustworthy team. It was a refreshing experience to purchase a vehicle from a group of good people. We worked with the most competent, reliable and trustworthy team. It was a refreshing experience to purchase a vehicle from a group of good people. More

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Great experience with my purchase and following service. I recently purchased a 2003 BMW 330i from Certified Benz and Beemer and couldn't be happier. The attention and courtesy I received from the minute I w I recently purchased a 2003 BMW 330i from Certified Benz and Beemer and couldn't be happier. The attention and courtesy I received from the minute I walked into the facility to purchase the vehicle has since been followed by a great service experience from Colin Moore, Craig, Peter and David. I know a 15 year old car, with just north of 100,000 miles, might have an issue or two, but with a power steering pump failure after only 5 days of ownership, I did wonder how I would be received as I dialled their number. No need to worry, they took the car back in, covered a rental and had the issue fixed within a couple of days with no cost to me. No questions asked. They made no excuses for the age of the car, they simply fixed the problem, which could have never been anticipated, and moved on. It's rare these days to see such great service. This place will continue to get my business moving forward More

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In and out with new car under two hours!! I am so pleased with Certified Benz & Beemer. Being from out of town and having another vehicle sold out from under my feet(by a different dealer) wh I am so pleased with Certified Benz & Beemer. Being from out of town and having another vehicle sold out from under my feet(by a different dealer) while driving to Scottsdale from two hours away, Andy Manah was able to ease my fear. Not only that, but was kind and pleasant to work with getting this deal done under two hours! Thank you Andy and keep up the great work! More

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Great experience Great dealer! Everyone I worked with was very nice and very accommodating throughout the experience. Very straightforward easy to do business with! Wi Great dealer! Everyone I worked with was very nice and very accommodating throughout the experience. Very straightforward easy to do business with! Will buy again for CBB. More

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Helpful, kind, and knowledgeable! Victoria was a wonderful person to work with. She was really nice and courteous. I really appreciated that she did her best to assist me in finding a Victoria was a wonderful person to work with. She was really nice and courteous. I really appreciated that she did her best to assist me in finding a car with her, but also that she helped get me the carfax for the other cars I was looking at at different dealerships. Another thing that I appreciated about Victoria was that she did her best to help me get the car since my husband is deployed and couldn’t be there as well. She made sure I knew all that I needed to complete the purchase and stayed in touch with me even after I left the dealership. Victoria was incredibly helpful and I would highly recommend her to anyone looking for a car. More

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Best Long Distance Car Buying Experience Ever! We found perfect preowned 2013 BMW 650i Gran Coupe at Certified Benz & Beemer with the exterior and interior color, as well as all the options and pac We found perfect preowned 2013 BMW 650i Gran Coupe at Certified Benz & Beemer with the exterior and interior color, as well as all the options and packages we desired. When inquiring the availability of the car I was contacted by Jessica who connected me with product specialist Alexander Smith. Both were very professional and great in their communications, Alexander continued as my main contact throughout the whole buying process. After learning more about the car it seemed to be the exact car we were looking for and we decided to buy it unseen. David James from sales discussed the details with me and guided me through the sales process in a very detailed way. CBB placed a 48 hour hold on our car and we finalized the sales documents that were signed by me and returned immediately. CCB also found financing of the balance at a very low interest rate. The car was shipped during the same week I returned the sales documents and when it arrived, we could not believe how a 2013 vehicle with 50,000 miles on it can look and feel as new as this one did. We could not find any dents or scratches anywhere and even the interior looked and smelled like new. We were amazed how nicely the car was detailed in and out, while also being aware that the first owner must have taken extra care of it. After driving the car for a couple of days we realized that the car had no hidden issues and the CBB team assisted us even with some minor things we brought forward until they were resolved. The 10 day return period, as well as the 90 day limited warranty period gave us the comfort to really make sure that all was the way it should be. During our contact with the team at CBB we felt like respected customers and felt very comfortable during the whole transaction. Every individual was very nice and professional and returned our messages and calls to address our questions. Their shipping company delivered the car on time and without any damages or missing accessories. The next time we will be in the car buying market we will check the CBB inventory first to see if we can buy another car from them, rather than going somewhere else. This was the greatest internet car buying experience without having seen or driven the car and I recommend CBB to everyone who finds the car they are looking for in their inventory. Buying a preowned car can be a very frustrating experience and we made quite some of them just looking at cars. If you want to avoid frustration, disappointment, and a waste of your time, I suggest to look at the CBB inventory. More

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Awesome Customer Service The entire team at this dealership treated me so kindly and there was absolutely no pressure. I was hesitant to purchase from a dealership, and was pl The entire team at this dealership treated me so kindly and there was absolutely no pressure. I was hesitant to purchase from a dealership, and was pleasantly surprised at how low-key and patient they were with me. They deserve an award for that alone! More importantly, I feel confidant in the car purchased, the dealership has an amazing inventory, the atmosphere is pleasant, clean, and the staff always greeted me at the door, Truthfully, I would come back here in a heartbeat before ever stepping into another dealership again. What a difference! Thank you, guys! More

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Juan Garcia was Very professional and friendly I was very pleased with the professionalism of Juan. He was friendly, helpful and very professional. He took care of our car which we had purchased f I was very pleased with the professionalism of Juan. He was friendly, helpful and very professional. He took care of our car which we had purchased from them about 7 weeks ago. The check engine light came on and they took care of it in a very professional manner. Juan took care of the whole thing. He was amazing. Would recommend this dealership to any one looking to work with great people. More

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Jeep Purchase My husband and I went in looking for a specific Mercedes we had seen online. Unfortunately our car seat wouldn’t fit comfortably so Alexander and Davi My husband and I went in looking for a specific Mercedes we had seen online. Unfortunately our car seat wouldn’t fit comfortably so Alexander and David helped us find something else to get into within our price range. They helped us through the whole car buying process and were extremely helpful. We didn’t have to haggle on prices and felt like the vehicles were priced fairly. We spent minimal time doing paperwork and waiting around, which is really important when you have a toddler with you car shopping. It was fantastic to get the A+ service their dealer is known for! Definitely telling friends and family about this gem! THANK YOU ALEXANDER, DAVID, & WILLIAM! More

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