David James
David James at Certified Benz & Beemer

David James | Page 21

General Sales Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.6
373 Reviews

Dealership Experience

9 yrs, 9 mos

Industry Experience

33 yrs, 10 mos

4.6

373 Reviews

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373 Reviews of David James

July 03, 2020

Dealership Rating
Employee Rating

Great Experience This is the 2nd car I have purchased from Benz and Beemer, and couldn't be happier! Tim was our salesman and he was not pushy at all and found a car t More

by JJGarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith , Ricardo Padilla

Jul 05, 2020

Certified Benz & Beemer responded

Dear JJGarrett: You are very welcome and thank you for being a repeat customer! It's great to hear that Tim was so friendly and helpful with your most recent purchase. We are grateful for your continued patronage and look forward to being there to assist you with all of your future automotive needs.

July 01, 2020

Dealership Rating
Employee Rating

Great prices, they explain the sales process and are very professional. Great service department and great vehicles.. Thanks Andy from great customer service and showing us all the features in our new car!! More

by Jjones22
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl

Jul 01, 2020

Certified Benz & Beemer responded

Dear Jjones22: We are thrilled that you appreciated our wonderful vehicles and great prices too! It's great that Andy provided excellent customer service as well. Thanks so much for your business and we hope to see you again soon.

June 30, 2020

Dealership Rating
Employee Rating

Everybody really nice and did everything possible to make me happy with purchase. Would definitely recommend to friends and family if looking for a car. More

by Mikey
Recommend Dealer
Yes

Other Employees Tagged: Morgan McLeod, Christos Ortiz

Jun 30, 2020

Certified Benz & Beemer responded

Dear Mikey: Thanks so much for the 5 Star review! We are glad that everyone treated you so well. We really appreciate your business and your recommendation of CBB to your friends and family. We hope to have the pleasure of helping you again.

June 30, 2020

Dealership Rating
Employee Rating

It was a pleasure to work with “Que”. He provided outstanding customer service. He patiently answered my many questions and went above and beyond to ensure I had the best experience possible. I par More

by Whippleys72
Recommend Dealer
Yes

Other Employees Tagged: Paul Marschall, Naimul "Que" Sadeque

Jun 30, 2020

Certified Benz & Beemer responded

Dear Whippleys72: We couldn't be more pleased to hear how well Que treated you during your recent purchase. It certainly makes our day that you had the best experience possible! Thanks for your support and for the strong recommendation of Que and CBB to others. Please let us know when we can assist you again in the future.

June 30, 2020

Dealership Rating
Employee Rating

We had a terrific experience! I submitted a request for more information on a car about a week ago. Robert followed up with an email right away which included everything we wanted to know about the car. Ro More

by Spike
Recommend Dealer
Yes

Other Employees Tagged: Tracey Ford, Nissa Juarez, Robert Kirkwood

Jun 30, 2020

Certified Benz & Beemer responded

Dear Spike: You are very welcome and thanks for sharing all about your terrific car buying experience. We are delighted that Robert was so responsive without any pressure. Thanks so much for choosing Certified Benz & Beemer and we hope to have the pleasure of working with you again.

June 29, 2020

Dealership Rating
Employee Rating

Excellent service with no pressure. Fantastic selection of high end vehicles that appear to be well maintained. Would absolutely do business here again. Thank you. More

by Chris S
Recommend Dealer
Yes

Other Employees Tagged: Christos Ortiz

Jun 30, 2020

Certified Benz & Beemer responded

Dear Chris S: You are welcome and thanks so much for sharing about our wonderful selection of top notch vehicles! We are so glad that you appreciated our excellent customer service without any pressure. We are grateful for the opportunity to earn your business and excited that you would return to CBB in the future. Please let us know if we can assist you again.

June 24, 2020

Dealership Rating

Worst car I ever bought In a time we're encouraged to buy "on line" my car arrived in horrible condition. In need of obvious maintenance and repair. Leaking, a bad battery, o More

by clif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Andy Manahl

Jul 14, 2020

Certified Benz & Beemer responded

Dear Cliff: We are very disappointed to read your review. As you know, the vehicle you purcahsed was a 1962 Lotus Super 7 Roadster Replica. Due to it being an almost 60 year old vehicle, it came with only a very limited 15 day/500 mile warranty. We understand that you had some issues with the vehicle shortly after you purchased it and we stepped up and helped pay for those repairs. You expressed at that time that you were satisfied with our contribution. Apparently, you have continued to have some issues with the vehicle and we are sorry to hear that. Please feel free to contact me to see if there is anything we can do to resolve your situation. Sincerely, Jack Schneider, Owner

June 23, 2020

Dealership Rating
Employee Rating

The dealership was very nicely organized, having very sincere staff, nice clean cars and very knowledgeable people. I would recommend them to others. The process is also very good and straight forward. More

by rrcannon911
Recommend Dealer
Yes

Other Employees Tagged: Mark Miller , Steve Ede, Robert Kirkwood, Ricardo Padilla

Jun 24, 2020

Certified Benz & Beemer responded

Dear rrcannopn911: We really appreciate you sharing your kind feedback with us! Thanks so much for your patronage and for recommending CBB to others. We look forward to providing you with the same level of service on your next visit.

June 15, 2020

Dealership Rating
Employee Rating

The team at Certified Benz and Beemer (CBB) was wonderful and a dream to work with after horrible experiences with other dealerships. Thank you all for making this experience with CBB a positive and seamles More

by eric.ayaso
Recommend Dealer
Yes

Other Employees Tagged: Paul Marschall, Al Talib

Jun 15, 2020

Certified Benz & Beemer responded

Dear eric.ayaso: You are very welcome and many thanks to you for letting our customers know how well the CBB team treated you during your recent purchase. We sincerely appreciate your business and look forward to providing you with a similar high quality experience on your next visit, whether in Sales or Service.

June 11, 2020

Dealership Rating
Employee Rating

It was a pleasure working with Shea and Dave while buying my truck. They were no nonsense and I felt like my time was spent wisely. More

by darylstubbings
Recommend Dealer
Yes

Other Employees Tagged: Shea Hammond, Paul Marschall

Jun 11, 2020

Certified Benz & Beemer responded

Dear Darylstubbings: We appreciate you taking the time to let our customers know about your car buying experience working with Shea and David. Thanks so much for giving CBB the opportunity to earn your business and we look forward to helping you again in the future.

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