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David Grieco
David Grieco at Toyota of Scranton
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David Grieco

ASM

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.9
219 Reviews
4.9

219 Reviews

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219 Reviews of David Grieco

November 12, 2024

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Employee Rating

The experience at Toyota of Scranton is always top-notch. Facilities are great, comfortable and supportive to those who can do a little work and then environment. Snack area is great. Most importantly, howev More

by KENG
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 12, 2024

Toyota of Scranton responded

KENG, Thank you for such a wonderful review! We're delighted to hear that you've consistently had a top-notch experience at Toyota of Scranton. We’re glad you enjoy our facilities and snack area – we work hard to make our space comfortable and productive for our guests. We're especially pleased that Dave has been a helpful and reliable part of your visits. Keeping our customers informed and going the extra mile is what we're all about, and we're so glad Dave’s efforts keep you coming back. Thank you for your loyalty – we look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

November 12, 2024

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I have to wait 2 1/2 hours to have my car inspected. I was told it would be between an hour and an hour and a half. The service representative did comp my inspection. More

by COLJO46
Service Time
Recommend Dealer
No
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Nov 12, 2024

Toyota of Scranton responded

COLJO46, Thank you for sharing your feedback with us. We apologize for the extended wait time; we understand how valuable your time is, and we're sorry we didn't meet the original estimate. We appreciate your patience, and we're glad to hear that our team could offer the inspection at no charge. Please know that we’re committed to improving our process to provide a more accurate timeline for all our guests. We hope to serve you more efficiently in the future. Regards, Mary Jo Preno VP of Guest Experience Toyota of Scranton

November 10, 2024

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My husband dropped off the car. They turned off my automatic headlights I did figure them out while on the side of the road in the dark. All is good More

by DENICERAUSCHMEIER
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Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2024

Toyota of Scranton responded

DENICERAUSCHMEIER, Thank you for sharing your experience with us. I’m truly sorry to hear about the inconvenience you faced with your headlights – that must have been frustrating, especially in the dark. We’ll make sure to remind our team to double-check settings like these before handing the vehicle back to our guests. If there’s anything more we can do to make this right or help further, please don’t hesitate to reach out. We appreciate your feedback, and thank you for trusting us with your vehicle! Thank you, Mary Jo Preno VP Guest Experience Toyota of Scranton

November 06, 2024

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Service advisor David continues to provide excellent service. It is a pleasure to utilize Toyota of Scranton. More

by ORIOLES1983
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Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2024

Toyota of Scranton responded

ORIOLES1983, Thank you for your kind words! We’re thrilled to hear that David continues to provide you with excellent service and that every visit to Toyota of Scranton is a pleasure. Providing a top-notch experience is what we strive for, and we look forward to serving you again in the future! Thank you, The Service Team Toyota of Scranton

November 02, 2024

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Nickell my sales person was great. She maintained contact with me from my initial visit and made making my easy. Toyota of Scranton excels in all their departments. I have been a l More

by PJCJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones, Alan Aimer, Kacie Kuchinskas, Justin Cheverez, Nicki Natiello

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Nov 02, 2024

Toyota of Scranton responded

PJCJM, Thank you so much for your kind words and for being a loyal part of our Toyota of Scranton family since 2010! We're thrilled to hear that Nickell provided you with excellent service and kept in touch throughout your experience. It’s wonderful to know you find our environment friendly and stress-free and our service department top-notch. We truly value your continued trust in us and look forward to serving you for many more years to come. Thank you again for your support! Warm regards, The Toyota of Scranton Team

October 27, 2024

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Very knowledgeable and pleasing to deal with. It is a positive experience knowing that David will be there to support and assist me in the process of having my vehicle serviced in the future. More

by WGAUGHAN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2024

Toyota of Scranton responded

WGAUGHAN, Thank you for your kind words! We're delighted to hear that David made a positive impression and that you feel supported when it comes to servicing your vehicle. Knowing that our team provides knowledgeable and helpful assistance is exactly what we aim for. We look forward to continuing to provide you with a great experience at Toyota of Scranton. See you next time! Warm regards, The Service Team Toyota of Scranton

October 20, 2024

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Dave was a great service man. He never tries to sell you anything that you do nnot need More

by JAMESLYONS1934
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2024

Toyota of Scranton responded

JAMESLYONS1934, Thank you for sharing your experience! We're glad to hear that Dave provided you with honest and trustworthy service. We take pride in making sure our customers feel confident in their decisions, and it's great to know that Dave exemplified that during your visit. We look forward to assisting you again in the future! Warm regards, The Service Team Toyota of Scranton

October 18, 2024

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David is the best service advisor! Everything was done quick and efficient, Toyota is amazing! More

by PETERSAAD22
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2024

Toyota of Scranton responded

PETERSAAD22, Thank you so much for the kind words! We're thrilled to hear that David took great care of you and that your service was quick and efficient. We appreciate your loyalty to Toyota and our dealership. We look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

October 16, 2024

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Employee Rating

Complaint:, which I usually don't have dealing with Toyota of Scranton. I will Again, have to take our vehicle down to reset the maintenance alert. I live approximately 30 miles from the dealership and More

by TOMYADS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2024

Toyota of Scranton responded

TOMYADS, Thank you for your feedback, and we apologize for the inconvenience you experienced. We understand how frustrating it can be to make an extra trip for something like a maintenance alert reset. Your concerns are importa 570.702.8776, so we can assist you with this issue and help make things right. We appreciate your loyalty and want to ensure future visits are seamless. Warm regards, Mary Jo Preno VP Guest Experience Toyota of Scranton

September 20, 2024

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Employee Rating

Took care of my vehicle needs with no hesitation, explained process/needs thoroughly and fair pricing. More

by JUDYCERRA711
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2024

Toyota of Scranton responded

JUDYCERRA711, Thank you for sharing your experience! We're glad to hear that our team could take care of your vehicle needs promptly and provide clear explanations throughout the process. It's great to know that you found our pricing fair as well. We appreciate your trust in us and look forward to serving you again in the future! Best regards, The Toyota of Scranton Team

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