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David Espinoza
David Espinoza at Ciocca Ford Lincoln of Lawrenceville
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David Espinoza

Service Advisor

Ciocca Ford Lincoln of Lawrenceville

2920 Brunswick Pike
Lawrence Township, NJ 08648

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4.5
95 Reviews

Industry Experience

17 yrs, 10 mos

Languages Spoken

Spanish Spanish

4.5

95 Reviews

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95 Reviews of David Espinoza

June 20, 2024

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Employee Rating

Total confusion. Told one thing then something different. No follow up. Tried to blame issue on the call center More

by GREG.SPRICH
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Recommend Dealer
No
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June 18, 2024

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Service department ok however when they fix something they break something for you bring it back More

by MARIOGREATTI
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Recommend Dealer
No
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June 18, 2024

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As I always have come to expect, Jackie and other members of the team were professional, knowledgeable and made sure I was completely informed !! Great Job !! More

by DWEBERHD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

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Jun 19, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for the great review, Dweberhd! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 15, 2024

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Employee Rating

Excellent service and very organized We made an appointment and received a follow up call More

by LWELTMANN5
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

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Jun 17, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the great review, Lweltmann! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

June 14, 2024

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Employee Rating

Staff is very professional and helpful. Didn't have to wait for a long time before the service.Was complete. Highly recommend. More

by TRESSEL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Cook, Jackie Krzaczyk

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Jun 17, 2024

Ciocca Ford Lincoln of Lawrenceville responded

We're so glad to hear it! Thank you for the great review, Tressel! We're always here to help if anything else comes up!

June 14, 2024

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Employee Rating

From start to finish A 1 service , Jackie made it very easy., would recommend to everyone More

by yvettebyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

Helpful
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Jun 17, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Ford-Lincoln of Lawrenceville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

June 13, 2024

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Employee Rating

The service is excellent and is highly recommended. The staff is excellent and always happy. More

by chinito6302012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

Helpful
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Jun 13, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 12, 2024

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Employee Rating

Great customer service. Service manager creates a positive experience. My go to maintenance place. Don’t hesitate. More

by jrr362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk , Mark Cook

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Jun 13, 2024

Ciocca Ford Lincoln of Lawrenceville responded

We're so glad to hear it! Thank you for the great review, jrr! We're always here to help if anything else comes up!

June 12, 2024

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The service was quick and painless. ( it was a courtesy service, didn't cost me a thing) More

by FATBOYCRANFORD70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

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Jun 13, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

June 12, 2024

Dealership Rating
Employee Rating

They did a good job. The customer service was good was great and did it in a timely matter. More

by JULIUSNELSON82
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jun 13, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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