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Copeland Chevrolet Hyannis
Hyannis, MA
1,127 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,127 Reviews of Copeland Chevrolet Hyannis
November 26, 2024
Made appointment 9:30am Night drop and asked for a 2pm pickup Program keyless entry remote and inspection sticker Called at noon and service advisor said the just found keys in night drop and truck is pickup Program keyless entry remote and inspection sticker Called at noon and service advisor said the just found keys in night drop and truck is getting inspection sticker (lie) called at 1:30 and truck not even in shop I showed up at 2pm and had to wait 1/2hr to program remote and NO inspection sticker What a joke More
by gjahm
Employees Worked With
Sarah Koumbouris
November 26, 2024
I enjoy the ability to have a dealership that is there for you to help you through the process with no stress. No pressure or long waits. for you to help you through the process with no stress. No pressure or long waits. More
by Freemangeoffrey71
Employees Worked With
Ben Whitney, Christopher Dacosta
November 20, 2024
Absolutely a great experience in purchasing our new Silverado. Ben Whitney did a great job and always gave us the pros and cons of the multiple trucks we looked at. He was personable yet professional Silverado. Ben Whitney did a great job and always gave us the pros and cons of the multiple trucks we looked at. He was personable yet professional. We look forward to future business with Copeland and him. More
by BDcola1
Employees Worked With
Ben Whitney
November 19, 2024
My experience was with the Service Department. A couple of the reps are polite and positive, but others seems to lack in understanding of how to greet and communicate with customers. Tom is gruff, A couple of the reps are polite and positive, but others seems to lack in understanding of how to greet and communicate with customers. Tom is gruff, seemingly apathetic, and difficult to communicate with. Overall, the department couldn’t provide adequate communication about my vehicle — what needed to be done — and when it would be ready. More
by doro24don
Employees Worked With
Sarah Koumbouris, Hephzibah Harris, Thomas McCarthy
November 12, 2024
Professional & courteous . They went beyond the repair it went in for as they did a full survey and found other conditions that needed repair to make the truck safe. They went beyond the repair it went in for as they did a full survey and found other conditions that needed repair to make the truck safe. More
by Mark
Employees Worked With
Thomas McCarthy
November 05, 2024
When making my appointment, I was told it would only require me to wait an hour, Ms. H. Harris, when doing intake, realized that it would require a wait of several hours. She found a loaner for me to re require me to wait an hour, Ms. H. Harris, when doing intake, realized that it would require a wait of several hours. She found a loaner for me to return home and pick up my car the next day. She was helpful and courteous and presents the firm in a most positive light. She saved the day for me. More
by Gerald Mulligan
Employees Worked With
Hephzibah Harris
October 26, 2024
My car had to have a complete break job. Not even 20000 miles on it. I had a noise from my last oil change but they said they didn’t hear it. I sent my husband for my last oil change and the Not even 20000 miles on it. I had a noise from my last oil change but they said they didn’t hear it. I sent my husband for my last oil change and they heard it. This shouldn’t happen. Not even covered under warranty 😢 More
by Jegger58
Employees Worked With
George Mignosa
October 23, 2024
Quick, easy and personable. I have dealt with many cars salespersons and have left very frustrated and annoyed at times. He just made the process - simple.. stayed on top of eve I have dealt with many cars salespersons and have left very frustrated and annoyed at times. He just made the process - simple.. stayed on top of everything. More
by Dodillon05
Employees Worked With
David Easa
