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Future Nissan of Roseville

Roseville, CA

4.7
837 Reviews
Call Dealership (916) 547-2200
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600 Automall Dr

Roseville, CA

95661

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837 Reviews of Future Nissan of Roseville

April 19, 2025

Roseville Nissan has always been my favorite Service center. Hector was very helpful and went above and beyond to help me. And the video that I received from the mechanic was outstanding. More

by nancywolfe20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Gonzalez
Report | Print
Apr 22, 2025 -

Future Nissan of Roseville responded

Thank you for the fantastic 5-star review! We're so glad to hear that Roseville Nissan continues to be your favorite service center. Hector will be thrilled to know that his dedication and extra effort made such a positive impression. We’re also happy you enjoyed the video update from our technician — we love being able to keep you informed every step of the way. Thanks again for your continued trust and support. We look forward to seeing you next time!

April 15, 2025

Did not address issues. Put 7+ miles on the car for no reason. Said they could not adjust car doors. More

by Miclawrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector
Report | Print
Apr 17, 2025 -

Future Nissan of Roseville responded

Miclawrie, we regret your most recent visit with us was not up to the standards we strive for. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call our Service Manager, Marcus Mendiola at (916) 677-5243 so we can work towards a solution. Thank you. Mariea Kirkman Owner Loyalty Manager Future Nissan of Roseville

April 09, 2025

My Service Writer Jeff Jones has always been the best and that’s extremely important ! More

by Eva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff jones
Report | Print
Apr 12, 2025 -

Future Nissan of Roseville responded

Thank you so much for your wonderful 5-star review! We're thrilled to hear that Jeff Jones has consistently provided you with excellent service. We agree that his dedication and expertise are truly invaluable! We appreciate your kind words and look forward to continuing to serve you with the same level of care and commitment. Thank you for choosing us!

April 08, 2025

Went here to have a Berliner installed on a truck I recently bought. Everyone was very pleasant and helpful and the Berliner looks great. Easy to work with and very friendly staff. More

by peter.meadows1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Report | Print
Apr 11, 2025 -

Future Nissan of Roseville responded

Thank you for sharing your experience! We're thrilled to hear that you had a great visit and that the Berliner installation went smoothly. It’s wonderful to know that you found our staff friendly and helpful. We’ll be sure to pass along your kind words to Logan and the team. We truly appreciate your recommendation and look forward to working with you again in the future!

April 08, 2025

very good -- personable, knowledgeable service mgr, but poor fulfillment on the details: forgot to recharge the EV (in spite of being specifically requested & reminded and did not fill the washer fluid. More

by peter.yaholkovsky
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
christopher
Report | Print
Apr 11, 2025 -

Future Nissan of Roseville responded

Thank you for your feedback! We’re glad to hear that you had a positive experience with our service manager. We sincerely apologize for the oversight in not fulfilling the details you requested, like recharging the EV and filling the washer fluid. We'll be sure to address this with the team to ensure these details are not missed in the future. We appreciate your understanding and look forward to serving you again!

April 08, 2025

My customer service representative Logan greeted me and walked me through the process. He offered me a beverage and let me know my options. The wait time was not long. The waiting area was equipped with am More

by lenaevans32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Report | Print
Apr 11, 2025 -

Future Nissan of Roseville responded

Thank you for sharing your experience! We're so glad to hear that Logan took great care of you and made sure the process was smooth and comfortable. It's also wonderful to know that you found our waiting area and amenities to be up to your expectations. We appreciate your feedback and look forward to providing you with an even better experience next time!

April 08, 2025

Jeff was a very helpful person explained my necessary service needed helping me make a decision More

by reubendacero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff jones
Report | Print
Apr 11, 2025 -

Future Nissan of Roseville responded

Thank you for your fantastic review! We're so glad to hear that Jeff was able to assist you in understanding the necessary service and help with your decision-making. We’ll be sure to pass along your kind words to him. We appreciate your trust and look forward to providing you with great service again in the future!

April 08, 2025

Jeff Jones - is an excellent service advisor. His team did an amazing job on my 100,000 mile checkup. More

by froggies451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Jones
Report | Print
Apr 11, 2025 -

Future Nissan of Roseville responded

Thank you for your wonderful feedback! We're so happy to hear that Jeff Jones and the team did an excellent job on your 100,000-mile checkup. It's great to know that you had a positive experience with both the service and communication. We truly appreciate your recommendation and look forward to serving you again in the future!

April 07, 2025

Very attentive to my needs and concern very helpful over all thank you Julio Chavez More

by JrCha10.20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
Report | Print
Apr 11, 2025 -

Future Nissan of Roseville responded

Thank you so much for your kind words! We're thrilled to hear that Julio Chavez was able to meet your needs and provide helpful service. We’ll also make sure to pass your feedback along to Jeff Jones. We truly appreciate your recommendation and are grateful for your support. We look forward to assisting you again in the future!

April 06, 2025

Kudos to Hector Gonzalez. He is the Best Of the Best in Service Advisors. Very thorough, attention to detail is Second to None and he followed up aĺways during the 4 days my More

by Golfnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Gonzalez & mechanics.
Report | Print
Apr 09, 2025 -

Future Nissan of Roseville responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Hector and our team. Hector truly is dedicated to providing top-notch service, and we’re glad to know that both he and our mechanics made a difference for you. We appreciate you taking the time to share your feedback and look forward to assisting you again in the future!

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