David Bivins
David Bivins at Metro Honda
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David Bivins

Sales and Leasing Consultant

Metro Honda

540 NJ-440
Jersey City, NJ 07305

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4.4
149 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

English English

4.4

149 Reviews

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149 Reviews of David Bivins

September 11, 2024

Dealership Rating
Employee Rating

The sale man (David ) was patience and listens to what we wanted and assists us with his knowledge. David made us comfortable and assist us in making the right financial decision. More

by JMARCELUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Diolosa

Sep 12, 2024

Metro Honda responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that David provided you with exceptional service, making you feel comfortable and ensuring you made the right financial decision. At Metro Honda, we strive to listen to our customers and assist them every step of the way. We look forward to seeing you again soon! Sincerely, The Team at Metro Honda

September 06, 2024

Dealership Rating
Employee Rating

I had a great experience at Metro Honda. Shawn was very polite and professional. I went home with the car I wanted. More

by GMENDEZ215
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2024

Metro Honda responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Metro Honda, and that Shawn provided you with excellent service. Congratulations on getting the car you wanted! We look forward to welcoming you back for any future needs. Sincerely, The Team at Metro Honda

August 18, 2024

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Employee Rating

David's professionalism and patience and the ability to remain calm while I was extremely nervous was PRICELESS! Thanks David! More

by Icharles.exitrealty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Jabbar

Aug 20, 2024

Metro Honda responded

Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with David at Metro Honda. His professionalism and patience truly make a difference, and we're glad he was able to help you feel at ease. We look forward to assisting you again in the future! Sincerely, The Team at Metro Honda

July 05, 2024

Dealership Rating
Employee Rating

This dealership is horrible, I made a cash purchase and am still waiting for title and plates. My check cashed 2 days after the sale and now my temp plate is expired. They charged me $799 for the service o More

by jdwyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sam Jabbar

Jul 08, 2024

Metro Honda responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Manny Martinez Platform General Manager emartinez@mymetrohonda.com | 201-451-7111 X 1298

Jul 08, 2024

jdwyer responded

I bought the car on 6/6/24 the paperwork was supposed to be emailed to me after a few emails and phone calls I finally received it on 6/11/24. On the bill of sale there was a charge for $198 for "Vehicle Protection Program" when I asked what it covered was there paperwork or a website something that would define it, I was told it covered glass. I still have no information on this program. I called and emailed multiple times over the past month and received simple answers of nothing ready yet. Finally, I spoke with a young lady who told me it was part of a huge software failure. That was the first person to provide me with any information, yet I now have a car parked because my temporary plate expired. Will the dealership refund the $799 they charged me for a service they failed to provide? How long before I can get my plates title and registration so that i can get the car inspected? The check cleared my bank 2 days after the sale!

Jul 09, 2024

jdwyer responded

I called and left you a message with a call back number.

Jul 10, 2024

jdwyer responded

It has been over 24 hours and I have received no call back; I did get a missed call from a 201 #, 5 minutes ago but no voicemail.

June 22, 2024

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Employee Rating

Very professional, very nice person, and he help me with everything when I purchase my CRV2025, I'm going to recommend this dealership More

by Rudafez22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 25, 2024

Metro Honda responded

We appreciate your kind words about your experience with us. We strive to provide professional and excellent service to all our customers. We look forward to assisting you again in the future! Sincerely, The Team at Metro Honda

June 11, 2024

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Employee Rating

It was my first time Refinancing. There was some confusion. But David came through. Very helpful and didn’t hesitate to explain any questions asked. Would recommend. More

by jeffreybelton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2024

Metro Honda responded

Thank you, Jeffrey, for sharing your experience with us at Metro Honda! We're thrilled to hear that David was able to assist you effectively during your refinancing process. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, The Team at Metro Honda

May 03, 2024

Dealership Rating
Employee Rating

David was a professional and really listened to my needs. He was patient and made sure that I was comfortable with my monthly payment. Thank you David. More

by JULPACHEC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2024

Metro Honda responded

Thanks for the great feedback! We're very happy that David was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Team at Metro Honda

April 23, 2024

Dealership Rating
Employee Rating

Give David a Raise he helped me with my process and spent hours getting me into my new 2024 with no issues…He was very patient and went above and beyond for me I felt very much welcomed we need more people l More

by Nelson.Kimberly201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2024

Metro Honda responded

Hi Nelson, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! David is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Team at Metro Honda

March 06, 2024

Dealership Rating
Employee Rating

David is AMAZING! !! I honestly don’t know how he pulled it off with getting me in a NEW car but he did. Not only is he a magician but he is very caring and compassiona More

by Yonice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 08, 2024

Metro Honda responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with David and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, The Team at Metro Honda

March 04, 2024

Dealership Rating
Employee Rating

So please with the service and help that I got from David Bivins, he is so knowledgeable and kind and I will recommend him to all my friends and Family for future car purchases. God bless him and his family More

by Bravo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2024

Metro Honda responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Metro Honda. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Team at Metro Honda

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