David Barrera

Reliable Nissan responded

Thanks for taking the time to share your experience with us! We are overjoyed to hear that you received excellent service and that your vehicle is performing better than before. It's wonderful to know that our team was able to provide the quality care that made such a positive difference. We look forward to seeing you again when you're ready for your next service appointment and continuing to keep your car running at its best.

Reliable Nissan responded

We are pleased to hear that our team provided quick and quality service for you. It's wonderful that we were able to complete your service efficiently within an hour. We understand your desire for more comprehensive guidance about potential future maintenance needs for your vehicle. Your feedback helps us recognize the importance of providing thorough consultations alongside our repair work. We truly value customers like you who take the time to share their experiences, as it helps us continue improving our service approach. Thank you for choosing Reliable Nissan and for taking the time to share your positive experience.

Reliable Nissan responded

Thank you immensely for taking the time to share your feedback with us. We understand that waiting longer than anticipated can be frustrating, and we appreciate your patience during your recent service visit. It means a great deal to us that you found everything else about your experience to be satisfactory. Your input helps us identify areas where we can improve our efficiency while maintaining the quality service you expect. We value your continued trust in us for your automotive needs and look forward to serving you again with even better timing in the future.

Reliable Nissan responded

We are ecstatic to hear about your positive experience with our service team. It's wonderful to know that we were able to schedule your appointment quickly and that our team provided helpful assistance in looking into your vehicle's concerns. We truly value customers like you who recognize the comprehensive approach we take with our service work. Your feedback about our thorough attention to detail means a great deal to us at Reliable Nissan, and we look forward to continuing to provide you with excellent service in the future.

Reliable Nissan responded

We understand how frustrating it must have been to bring your SUV in for service and not have the issue diagnosed right away—especially when it involved something as important as an antifreeze leak. Your trust and safety are extremely important to us, and it’s clear we fell short of your expectations. At your convenience, please reach out directly to our Service Director, Manny Garcia, at Mgarcia01@vtaig.com.

Reliable Nissan responded

Our goal is to provide timely and helpful service, and it’s clear we fell short in your case. Regarding the air filter, we apologize for the oversight and for any confusion caused by the sensor still being on. Manny Garcia, our Service Director, would like the opportunity to address this directly and ensure the issue is resolved promptly. You can reach him at Mgarcia01@vtaig.com. .