Daryl Hoe

Excellent service and environment. Home feeling. Service center gives you a sense of confidence and competence. Home feeling. Service center gives you a sense of confidence and competence. More

by doughhova510 Verified Customer Verified Customer

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Thank you dearly Jessica for your patience and also helping me. You are a star!🌟 helping me. You are a star!🌟 More

by Jasmine.taylor621 Verified Customer Verified Customer

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Assume service! ! That is why we keep coming back to this dealership!!! What more could you ask of them? ! That is why we keep coming back to this dealership!!! What more could you ask of them? More

by RSTEVENJORDAN Verified Customer Verified Customer

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Wonderful staff, Devin Amanda and Tevin have me choose the right vehicle thank you guys!! the right vehicle thank you guys!! More

by BROWNSHAKEEMA12 Verified Customer Verified Customer

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The team at this dealership took great care of us during our purchase of our RDX. Devin meet us in the parking lot and was very patience with us will we were making our decision on which one. During the pro our purchase of our RDX. Devin meet us in the parking lot and was very patience with us will we were making our decision on which one. During the process he when over features of the cars that we looked at. More

by barrett8411 Verified Customer Verified Customer

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Prompt and efficient. The service staff was very polite The vehicle was also throughly cleaned The service staff was very polite The vehicle was also throughly cleaned More

by BROWNDOUGLAS773 Verified Customer Verified Customer

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Title: Misrepresented Certified Pre-Owned Acura & Refused to Resolve I purchased a 2022 Acura MDX SH-AWD Advance from Hall Acura Newport News in May 2022 as a Certified Pre-Owned vehicle. The CARFAX at th to Resolve I purchased a 2022 Acura MDX SH-AWD Advance from Hall Acura Newport News in May 2022 as a Certified Pre-Owned vehicle. The CARFAX at the time showed “No Accident or Damage.” In December 2024, Suttle Motor Corporation discovered prior rear bumper damage. On July 14, 2025, the updated CARFAX and AutoCheck both confirmed an accident and damage reported on 09/24/2021 — before my purchase. When I confronted Hall Mile One Automotive Group’s finance director, they claimed their CARFAX at the time was “all they had,” ignoring the fact that I overpaid for a CPO vehicle that did not meet Acura’s standards. They also sold me an expensive Fidelity Warranty by falsely saying the car had no manufacturer warranty remaining. To this day, I have never received a copy of the Fidelity contract despite repeated requests. The dealership and their attorney refused to communicate directly, only through lawyers, even though I cannot afford one. Both Hall Acura Virginia Beach and Southern Acura Newport News claim they are not responsible. This is unacceptable, and I warn others to avoid buying here. More

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Everything went extremely well Devin was a pleasure and everyone was very professional and friendly everyone was very professional and friendly More

by EDBUSHEE Verified Customer Verified Customer

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We were very happy with our new car purchase, the sales staff, finance official, and the dealership overall. Go Acura! staff, finance official, and the dealership overall. Go Acura! More

by derek.jatho Verified Customer Verified Customer

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Excellent service as always. Also, washing the vehicle after service is a nice touch! Thanks! Also, washing the vehicle after service is a nice touch! Thanks! More

by THSERVICESLLC Verified Customer Verified Customer

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