Daryl Hoe
Daryl Hoe at Southern Acura Newport News

Daryl Hoe

Sales Consultant

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

Contact Me
4.7
19 Reviews
4.7

19 Reviews

Write a Review

19 Reviews of Daryl Hoe

September 04, 2025

Dealership Rating
Employee Rating

Prompt and efficient. The service staff was very polite The vehicle was also throughly cleaned More

by BROWNDOUGLAS773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 14, 2025

Dealership Rating
Employee Rating

Title: Misrepresented Certified Pre-Owned Acura & Refused to Resolve I purchased a 2022 Acura MDX SH-AWD Advance from Hall Acura Newport News in May 2022 as a Certified Pre-Owned vehicle. The CARFAX at th More

by alexyoungla
Sales Price Transparency
Recommend Dealer
No
Aug 14, 2025

Southern Acura Newport News responded

Thank you for bringing this to our attention, Alex. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to our President of Sales and to the General Manager of the dealership.

Aug 14, 2025

alexyoungla responded

Thank you for your response. However, my complaint is already documented with multiple agencies, including: • BBB Case #23704804 • Virginia Consumer Data Protection Act (VCDPA) #25-03665 • Virginia Motor Vehicle Dealer Board (MVDB) The matter concerns the sale of a Certified Pre-Owned 2022 Acura MDX (VIN: 5J8YE1H87NL023013) with undisclosed prior damage, confirmed by Suttle Motor Corporation and reflected in updated CARFAX and AutoCheck reports. At the time of purchase, Hall Acura Newport News also misrepresented the vehicle’s warranty status, leading to an unnecessary $2,279 Fidelity Warranty purchase for which no contract copy was ever provided. Hall Mile One Automotive Group was directly involved in two in-person meetings (July 21 and July 28, 2025) but no resolution was reached. Your General Counsel has refused direct communication with us, insisting only on attorney-to-attorney contact, which has delayed any progress. I request a full refund of the purchase price and related expenses, or a fair settlement offer without further delays. This situation has already caused over $3,100 in additional travel costs and significant inconvenience. Please respond with a concrete resolution, not just an internal referral. Richard Yang (Primary Buyer) Alex Young (Authorized Representative, POA) 📞 (310) 863-8814 📧 alexyoungla@gmail.com

Aug 14, 2025

alexyoungla responded

“Certified Pre-Owned MDX sold to me had undisclosed accident damage — dealership still refuses fair resolution.”

Aug 14, 2025

alexyoungla responded

“Certified Pre-Owned MDX sold to me had undisclosed accident damage — dealership still refuses fair resolution.”

August 05, 2025

Dealership Rating
Employee Rating

Everything went extremely well Devin was a pleasure and everyone was very professional and friendly More

by EDBUSHEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Whitney, Devin Sheldon

July 25, 2025

Dealership Rating
Employee Rating

We were very happy with our new car purchase, the sales staff, finance official, and the dealership overall. Go Acura! More

by derek.jatho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Sheldon, Rabih Kassam , Amanda Bell

June 22, 2025

Dealership Rating
Employee Rating

Excellent service as always. Also, washing the vehicle after service is a nice touch! Thanks! More

by THSERVICESLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 14, 2025

Dealership Rating
Employee Rating

Service is always great and Cisco made sure all was done well and in a timely manner. Thank you Acura for consistency of excellence. More

by gabriellmcnair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Jess Gentry

Jun 17, 2025

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 26, 2025

Dealership Rating
Employee Rating

Daryl was very personable and took the time to thoroughly explain everything about the car. I didn’t feel rushed at all, and he made the process smooth and easy to understand. Great experience! More

by LIPSCOMBX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rabih Kassam

April 04, 2025

Dealership Rating
Employee Rating

Great experience Thanks Seth and Amanda for your help. Looking forward to more great service. More

by adot818181
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Rabih Kassam

March 12, 2025

Dealership Rating
Employee Rating

Best experience ever as always. Enjoy going to service at Acura. They are easy to deal with and always keeps me posted on where they are during the inspection. More

by JMILTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 18, 2025

Dealership Rating
Employee Rating

They have always treated me well and Professional. Feel that they are working with me. Have used them since 2007. More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

1

Dealership Inventory (121 Vehicles)

used 2023 Nissan Altima car, priced at $19,300
2023 Nissan Altima
used
Gun Metallic exterior
CVT
Front-wheel Drive
new 2026 Acura MDX car, priced at $70,850
2026 Acura MDX
new
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive
new 2025 Acura TLX car, priced at $44,987
2025 Acura TLX
new
Majestic Black Pearl exterior
Automatic
Front-wheel Drive
new 2025 Acura RDX car, priced at $54,400
2025 Acura RDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive
used 2022 Ram 1500 car, priced at $39,610
2022 Ram 1500
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Acura TLX car, priced at $49,647
2025 Acura TLX
new
Platinum White Pearl exterior
Automatic
All-wheel Drive