Darrius Young

This dealership is vrry professional and very friendly to work with. The maintenance department tries to be very accommodating even when faced with busy times work with. The maintenance department tries to be very accommodating even when faced with busy times More

by Mannoman Verified Customer Verified Customer

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Best customer service i have gotten at any dealership. Was told that my vehicle was in good hands. Was told that my vehicle was in good hands. More

by JMILTY1 Verified Customer Verified Customer

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He was very punctual with the updates while my car was there at Southern Acura. He kept me in the loop and was very personable and used my name when i arrived. He asked if i had any questions or concerns there at Southern Acura. He kept me in the loop and was very personable and used my name when i arrived. He asked if i had any questions or concerns instead of rushing me out the door. More

by Erica Verified Customer Verified Customer

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Brett helped me obtain the correct part for my Acura & shipped it to me quickly. shipped it to me quickly. More

by budjones75 Verified Customer Verified Customer

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Everything went well and was explained on what was accomplished. It was a seamless experience. accomplished. It was a seamless experience. More

by hitempbs Verified Customer Verified Customer

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I have a very good rapport with both my service advisor Mr. Kevin Rafeek, and still a very good rapport with my car sales man Daryl Hoe, and everyone else’s their at Southern Acura. I moved an hour and 20 Mr. Kevin Rafeek, and still a very good rapport with my car sales man Daryl Hoe, and everyone else’s their at Southern Acura. I moved an hour and 20 minutes away and still prefer to take my car there for service because I love the atmosphere and Mr. Kevin Rafael, Daryl Hoe, and everyone else their at Southern Acura. Mr. Kevin Rafeek is personable, empathetic, very attentive, caring, and professional. He also makes sure all of my concerns are addressed, looked at, and/or fixed if need be. More

by TRENNA_1973 Verified Customer Verified Customer

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I am a carry over from Hall Acura of Newport News and the Service Department and Sales personnel are always excellent. The Finance personnel I have not been very nice at times. Service Department and Sales personnel are always excellent. The Finance personnel I have not been very nice at times. More

by rightdo Verified Customer Verified Customer

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The dealership initiated a new lease program for my 2022 MDX allowing me to initiate a new 2024 MDX erase for a new 2024 MDX which saved me hundreds of dollars and was much appreciated by this long term cl MDX allowing me to initiate a new 2024 MDX erase for a new 2024 MDX which saved me hundreds of dollars and was much appreciated by this long term client (I have lease five previous MDXs from this dealership. The service department of this dealership recognizes this long term relationship and provides me outstanding service levels. More

by JOHN@VICKERMANASSOCIATES.COM Verified Customer Verified Customer

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Mr Cisco made sure that my issues were addressed and fixed. They made sure they updated me on when my parts came in and status fixed. They made sure they updated me on when my parts came in and status More

by Sharlikamason Verified Customer Verified Customer

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Devin went out of his way to make sure I was satisfied with my purchase. I appreciate the time he spent showing me the updated technology on my vehicle. I have been taking my vehicles to this Newport with my purchase. I appreciate the time he spent showing me the updated technology on my vehicle. I have been taking my vehicles to this Newport News location for service for the past 15 years. Service has been excellent. They are good people to work with . More

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