Darren Van Orden
Darren Van Orden at Cortese Ford Lincoln

Darren Van Orden | Page 4

Service Writer

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

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4.6
179 Reviews
4.6

179 Reviews

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179 Reviews of Darren Van Orden

February 20, 2025

Dealership Rating
Employee Rating

Had a nail in my tire and leaking air and the weather was bad. I stopped at service and they took care of it even though I didn't have an appointment. Always a pleasure dealing with the service department. More

by latham80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Cortese Ford Lincoln responded

Glad we could be of assistance. Thank you for your business.

February 17, 2025

Dealership Rating
Employee Rating

Excellent work thank you for everything you’ve done. I personally would say you’re at 3×100% thank you very much for all you did. More

by toddtittel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Scott Rhodes, Patrick Zimmerman, Jack Hawes , Al Rossester, Ed Smith

Feb 18, 2025

Cortese Ford Lincoln responded

Thanks for the kind words.!!!

February 10, 2025

Dealership Rating
Employee Rating

Convenient…was able to communicate with me through the service process. Good value for the cost More

by tstahl3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Cortese Ford Lincoln responded

Thanks for your business, we will continue to strive for 5 stars.

February 07, 2025

Dealership Rating
Employee Rating

Great service love dealing with all the people at cortese they make car troubles easier More

by DOMD0926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Scott Rhodes, Patrick Zimmerman, Jack Hawes , Al Rossester, Ed Smith

Feb 11, 2025

Cortese Ford Lincoln responded

Thanks for your business and the great review.

January 27, 2025

Dealership Rating
Employee Rating

Have been customers for 30+ years and purchased many cars. Service department is excellent and now that I’m retired, am so pleased to have the option of having my car picked up and returned. Great organ More

by Kim.hober
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2025

Cortese Ford Lincoln responded

Kim we thank you for your business.

January 20, 2025

Dealership Rating
Employee Rating

I had a good experience, however I was disappointed when I came back to my car 2.5 hours later and there was a strong cigarette smoke odor. I did mention it to Daren at the front desk who verified the gentl More

by emilyferrauilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Cortese Ford Lincoln responded

Emily, I am so sorry to see that you did not have a great experience here at Cortese. I would like to hear your concerns if that is an option. Please feel free to give me a call at 585-277-3241. Michelle @Cortese Customer Relations

January 08, 2025

Dealership Rating
Employee Rating

I had such a wonderful experience here after my ford explorer broke down on the 390/490. I’m not local but they took care of me and fixed my car, treated me so well. Darren always was very communicative More

by kmucci3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Scott Rhodes, Patrick Zimmerman, Jack Hawes , Al Rossester, Ed Smith

Jan 13, 2025

Cortese Ford Lincoln responded

Thank you so much for the kind words. We appreciate your business.

December 22, 2024

Dealership Rating
Employee Rating

They were very helpful in transferring my vehicle to my purchaser. I recommend Cortese because of their service. More

by gentlebob@aol.com
Recommend Dealer
Yes
Dec 23, 2024

Cortese Ford Lincoln responded

Thank you so much for the great review.

November 22, 2024

Dealership Rating
Employee Rating

Always a fantastic experience at Cortese. I can always count on honesty, transparency and respect. This has been my go to dealership for many, many years and I recommend anyone who’s looking More

by SavedStephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Reed

Dec 03, 2024

Cortese Ford Lincoln responded

We appreciate your business. Thanks so much.

November 22, 2024

Dealership Rating
Employee Rating

Cortese has been my go to dealership for years. The people there are all very friendly and helpful and the service department has not failed us for any service work we need done. More

by gosman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Scott Rhodes, Patrick Zimmerman , Zach Sypolt - Service Advisor

Dec 03, 2024

Cortese Ford Lincoln responded

Gosman, thank you for the great review. We appreciate the opportunity to service your vehicle.

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