Darren Van Orden | Page 13

I have been a customer of Cortese for years. The service department has always been excellent with tips and advice on how best to maintain my Fusion Hybrid. The full service team has always on The service department has always been excellent with tips and advice on how best to maintain my Fusion Hybrid. The full service team has always only advised needed repairs and, on occasion, inspected a problem that turned out minor and easily fixed without charge. I am often questioned on why I take my car to a dealer assuming I should shop around for service. My response always refers to my trust in Cortese, the use of Ford parts, and the knowledge that when the service is done, my car is running as close to the original condition as when I purchased the vehicle as possible. While over the years I have worked with most every member of the service team, this most recent visit was handled by Al. His friendly manner is a good example of why Cortese will remain my trusted service center. More

by dexterwinter Verified Customer Verified Customer

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been coming here for the last 3 years no one beats their speed of service or their customer relations i always know what’s going on with my car while they are working on it. updating me if there are any iss speed of service or their customer relations i always know what’s going on with my car while they are working on it. updating me if there are any issues or underlining problems i did not know about before my service. it’s what keeps me coming back. More

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Brand new windshield wiper’s were taken out of my back seat. And my motorcycle key fob that was in my truck was also taken! Will never recommend this dealership or service center. seat. And my motorcycle key fob that was in my truck was also taken! Will never recommend this dealership or service center. More

by mfeary919 Verified Customer Verified Customer

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What can we say true to your word, I had a situation with my new vehicle, Al and his crew handled. It perfectly came up with a fantastic solution. I then had a few personal things happen, which needed with my new vehicle, Al and his crew handled. It perfectly came up with a fantastic solution. I then had a few personal things happen, which needed me to travel out of town. Everyone was very accommodating to me. I didn’t pick my vehicle up till almost 3 weeks later and again, no problem everybody was very sympathetic and kind. Thank you. that meant a lot appreciate all of you sincerely, David Bennett. More

by bennettswagger Verified Customer Verified Customer

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Great customer service. I have not had any challenges since 1995 when I started with Cortese. I have not had any challenges since 1995 when I started with Cortese. More

by LETICIASANTA99 Verified Customer Verified Customer

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I've been going to Cortese service department for many years. I feel like they are always very helpful. years. I feel like they are always very helpful. More

by pedinurse95 Verified Customer Verified Customer

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All the service work turned out good. Very fast and well done. I’ve always found Cortese’s service the best. Very fast and well done. I’ve always found Cortese’s service the best. More

by gosman Verified Customer Verified Customer

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I am very happy with the purchase of my new F150. David Vito was my sales person. I started with Lisa Godar through an email, she introduced me to John Cortese who then introduced me to David Vito. David Vito was my sales person. I started with Lisa Godar through an email, she introduced me to John Cortese who then introduced me to David Vito. My next contact was with Chris in finance, great person! All of the folks I have had contact with are good folks! The service department is also very good and Darren and Jack take good care of me. I was introduced to Tom in the service department and we had a very nice chat after he had done some work on my new F150 to transfer my tonneau cover from my 2017 F150 to my new 2022 F150. Thank you to all! More

by wilsonw Verified Customer Verified Customer

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They were closed by the time I got there to pick up my car but someone was waiting for me. car but someone was waiting for me. More

by celanire1 Verified Customer Verified Customer

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I have always had a very positive experience with Cortese ford service center on west Henrietta rd. Courteous, efficient, and knowledgeable! ford service center on west Henrietta rd. Courteous, efficient, and knowledgeable! More

by dking57143 Verified Customer Verified Customer

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