Darren Matthews
Darren Matthews at Toyota of Gladstone
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Darren Matthews

General Manager

Toyota of Gladstone

19375 SE Mcloughlin Blvd
Gladstone, OR 97027

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4.4
5 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

12 yrs, 6 mos

Languages Spoken

English English

4.4

5 Reviews

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5 Reviews of Darren Matthews

June 30, 2024

Dealership Rating
Employee Rating

Gladstone was very comfortable. I was helped as soon as I walked in and had a positive experience with both Sales and finance. The transaction was easy and the team came together im More

by Travis Stemmene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2024

Toyota of Gladstone responded

Thank you for taking the time to share your positive experience at Toyota of Gladstone! We're delighted to hear that you found our dealership comfortable and were impressed with the cooperation between our sales and finance teams. Our goal is to provide a seamless and enjoyable experience, ensuring that every customer leaves satisfied with exactly what they were looking for. We appreciate your kind words and are thrilled to have met your expectations. We look forward to serving you again in the future!

March 17, 2024

Dealership Rating
Employee Rating

Kenny Khzam was great! Helped me get a great car and rate! He was very professional and easy to work with. He made sure to get me the best monthly payment and a great RAV4 More

by RAV4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2024

Toyota of Gladstone responded

Thank you for sharing your recent experience with us at Toyota of Gladstone. We're thrilled to hear that Kenny Khzam provided you with exceptional service and helped you find the perfect RAV4 with favorable terms. Kenny takes great pride in delivering professional and attentive assistance to our customers, and we're delighted that he could make your car-buying experience a positive one. Ensuring that our customers receive the best possible options and monthly payments is always a top priority for us, and we're glad Kenny was able to meet your expectations in this regard. We truly value your business and appreciate your trust in us. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help. Thank you once again for choosing Toyota of Gladstone. We look forward to serving you again in the future.

June 01, 2023

Dealership Rating
Employee Rating

Eric and the Gladstone Toyota team made my buying so easy and hassle-free! Thank you! More

by gregory.p.frazier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dolf Nuno , Eric Kalik

Jun 05, 2023

Toyota of Gladstone responded

Gregory, thank you for your business!

April 24, 2023

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Employee Rating

Mohammed does not deserve his leader ship role in this dealership, he treated me like garbage, and would not work with me on my trade-in. I went to Wilsonville Toyota and they gave me what I wanted for my More

by Andrew Aasen
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Carl Chestnut , Muhammad Khan

Apr 24, 2023

Toyota of Gladstone responded

Andrew, thank you for your feedback, and Darren Matthews will help you in the future 100%.

January 14, 2023

Dealership Rating
Employee Rating

Be Very Cautious. This dealership does not have honest business practices. They practice the bait and switch with false advertising. They offer “Express Car Buying” th More

by Aaron
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Jan 14, 2023

Toyota of Gladstone responded

Thank you for sharing this with us Aaron. We appreciate your honesty and can understand your frustration. We are ruled by technology that is backed by the human touch and sometimes things do fall through the cracks. The truck you found on our Express Store was actually sold to another dealership and was priced at that discount to the public before that took place and that discount was based on that VIN it was not an open offer on all our Tacomas that were in stock or incoming units at that time. We are still open to discussing a discount on another unit with you but we can not offer that pricing any longer. This is not a bait and switch as we do not have a need nor do we have the desire to mislead anyone into doing business with us. We are a full disclosure dealership and it does say on our Express Store That all vehicle prices are subject to change and vehicles are subject to prior sale and may not be available when you are ready to purchase. In short, we do our best but sometimes fall short we own that and apologize for our misgivings. Thank you for understanding. Kindly Toyota of Gladstone Management

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