Darrell Pork
Darrell Pork at Norm Reeves Honda Superstore Cerritos
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Darrell Pork

Internet Sales and Special Finance Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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5.0
194 Reviews
5.0

194 Reviews

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194 Reviews of Darrell Pork

October 23, 2024

Dealership Rating
Employee Rating

Horrible customer service from the Advisor and manager as well. Didn’t even solve my problem or concerns. No updates!!! More

by adlis
Recommend Dealer
No

Other Employees Tagged: Samantha Alejo , Jonathan (Advisor)

Oct 24, 2024

Norm Reeves Honda Superstore Cerritos responded

We'd like to hear about the issues that you encountered when you brought your Honda in for service, adlis. That way, we can discuss the issues we need to improve upon with our service staff and give you a five-star experience next time. Please contact our dealership to discuss these matters with our dealership representatives. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 22, 2024

Dealership Rating
Employee Rating

Quick finish time as well as great customer service. I recommend Joseph, he's an awesome service representative. More

by rdcharles2864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd, Devon Fields

Oct 22, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent feedback! We’re always ready to assist you with your future needs.

October 21, 2024

Dealership Rating
Employee Rating

This is my 3rd Honda but my first time at this location and my experience couldn't have gone better. I can't wait to be back. More

by kenny34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Delgadillo

Oct 21, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re glad to hear you had a great experience! Let us know how we can assist you in the future.

October 19, 2024

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Fast, reliable, communicative, helpful, and easy! I love taking my car here to get service and even to buy cars here! More

by Destinygast1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Norm Reeves Honda Superstore Cerritos responded

We're glad you had a great experience with us! Looking forward to seeing you again.

October 18, 2024

Dealership Rating
Employee Rating

Quick efficient service very informative and polite crew members clean facilities organized very well happy with everything More

by brittneyj_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving a five-star review! We are happy to hear about your experience with our service team. We hope you choose us again for your future service needs.

October 17, 2024

Dealership Rating
Employee Rating

Darrel Pork had been my Honda guy for the 4th time straight… he’s always super accommodating and always have answers for every question. This time he has given me tips on how to maximize mileage on my More

by joanjernigandds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving us a five-star review and sharing with us your experience. We are happy to hear about your exciting new purchase and appreciate you returning to us for another vehicle. Enjoy your new CR-V hybrid!

October 10, 2024

Dealership Rating
Employee Rating

Darrel was amazing. Everything thing was quick and understanding. I would for sure recommend him to other people More

by JohnJohn Harris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 10, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for the fantastic review! We’re here for you whenever you’re ready.

October 10, 2024

Dealership Rating
Employee Rating

Very great customer service everyone was helpful making sure I was good and happy with my car that I pick More

by sione_sione
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 10, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the amazing review! We’re excited to assist you again in the future.

October 04, 2024

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Employee Rating

We have had many new Hondas over a 25 year period, all from Norm Reeves. The people are honest and understand customer service. I have referred many others to Norm reeves and every time they ended up than More

by david.conant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for the 5-star rating! We're always here for your car needs, so don't hesitate to stop by.

October 02, 2024

Dealership Rating
Employee Rating

The staff is friendly and professional. Always able to answer my questions and the facility is clean. More

by hiyellas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review is much appreciated! We're always here to assist with your needs.

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