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Darrell Pork
Darrell Pork at Norm Reeves Honda Superstore Cerritos
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Darrell Pork

Internet Sales and Special Finance Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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4.9
198 Reviews
4.9

198 Reviews

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198 Reviews of Darrell Pork

November 23, 2024

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They were very helpful and did really well at explaining everything to me. Everything went well. More

by chris27bunyi
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Recommend Dealer
Yes
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November 14, 2024

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The process took way too long being that we financed through our bank. You should make it a little easier to purchase a car especially when using other financing. Even trying to hand the check over was More

by Alicevilla
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Finance Experience
Recommend Dealer
Yes
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Nov 14, 2024

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new-to-you Honda, Alice! We understand your frustration with the wait to get behind the wheel. We will look into our processes to see what can be streamlined for customers in the future. Thanks for sticking with us, and we hope that when you return, that you will enjoy a five-star experience!

November 14, 2024

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Darrell is always amazing! Makes all of our transactions smooth and effortless! Have been working with him for years and look forward to continue to work with him. We refer all More

by Eileen
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Recommend Dealer
Yes
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Nov 14, 2024

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Eileen! We appreciate your loyalty to our dealership, and we will pass on your compliments to Darrell. Thanks so much for recommending us to your family and friends, and we're looking forward to working with you for many more years!

November 08, 2024

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Great service, always easy to drop the car and pick up the car. They explain all work ahead of time. More

by Jadigi
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Linda Ly

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Nov 08, 2024

Norm Reeves Honda Superstore Cerritos responded

We're glad that our drop-off/pick-up works well for you! We're also pleased that you feel well-informed about the services that your Honda receives. Thank so much, and please let us know what else we can do for you!

October 23, 2024

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Horrible customer service from the Advisor and manager as well. Didn’t even solve my problem or concerns. No updates!!! More

by adlis
Recommend Dealer
No

Other Employees Tagged: Samantha Alejo , Jonathan (Advisor)

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Oct 24, 2024

Norm Reeves Honda Superstore Cerritos responded

We'd like to hear about the issues that you encountered when you brought your Honda in for service, adlis. That way, we can discuss the issues we need to improve upon with our service staff and give you a five-star experience next time. Please contact our dealership to discuss these matters with our dealership representatives. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 22, 2024

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Quick finish time as well as great customer service. I recommend Joseph, he's an awesome service representative. More

by rdcharles2864
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd, Devon Fields

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Oct 22, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent feedback! We’re always ready to assist you with your future needs.

October 21, 2024

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This is my 3rd Honda but my first time at this location and my experience couldn't have gone better. I can't wait to be back. More

by kenny34
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Delgadillo

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Oct 21, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re glad to hear you had a great experience! Let us know how we can assist you in the future.

October 19, 2024

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Fast, reliable, communicative, helpful, and easy! I love taking my car here to get service and even to buy cars here! More

by Destinygast1
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Recommend Dealer
Yes
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Oct 21, 2024

Norm Reeves Honda Superstore Cerritos responded

We're glad you had a great experience with us! Looking forward to seeing you again.

October 18, 2024

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Quick efficient service very informative and polite crew members clean facilities organized very well happy with everything More

by brittneyj_5
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Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 18, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving a five-star review! We are happy to hear about your experience with our service team. We hope you choose us again for your future service needs.

October 17, 2024

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Darrel Pork had been my Honda guy for the 4th time straight… he’s always super accommodating and always have answers for every question. This time he has given me tips on how to maximize mileage on my More

by joanjernigandds
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving us a five-star review and sharing with us your experience. We are happy to hear about your exciting new purchase and appreciate you returning to us for another vehicle. Enjoy your new CR-V hybrid!

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