
Dealership Experience
5 yrs, 2 mos
Industry Experience
13 yrs, 1 mo
Languages Spoken
English
35 Reviews
Write a Review35 Reviews of Darrel Tumbaga
April 15, 2025
If I could give zero starts I would. List of problems. 1. We were charged $400 for a 48 cancellation that we told them we weren’t going to cancel and didn’t want that charge. 2. The List of problems. 1. We were charged $400 for a 48 cancellation that we told them we weren’t going to cancel and didn’t want that charge. 2. The red headed manager said in order to make the deal he would Theo in all weather mats. 2 mats came in and the back and forth for over a month. He said he didn’t include a trunk mat and that our salesman jt would have to pay for it. 3. We needed up selling the car because I couldn’t stand where it came from. Feb 16 I sold the car and bmw slo told us we would be getting a check back for extra warranties we purchased. Here I am April 16 I’ve called weekly for two months and they always say ( someone was going to call me back) no one ever has. I finally got through to someone after threatening to come to the store and cause a scene. BMW NEVER CANCELLED MY EXTRA WARRENTIES! This place is full of liars, scammers and thieves. I would never trust them or refer anyone to them More
Other Employees Tagged: Mitch Valine, Jeffrey Thompson
March 18, 2025
Customer service was amazing. Scott Inman was great, very respectful. I was glad he handled the deal. No pressure from sales, made us feel like they wanted the best deal for us. Scott Inman was great, very respectful. I was glad he handled the deal. No pressure from sales, made us feel like they wanted the best deal for us. More
Other Employees Tagged: Scott Inman, Jason Pedroza
March 09, 2025
Can’t praise Scott Inman enough for his professionalism, patience, creativity & determination in getting me into my ix M-60 being delivered to San Rafael shortly. Would also like to compliment SLO BMW for patience, creativity & determination in getting me into my ix M-60 being delivered to San Rafael shortly. Would also like to compliment SLO BMW for also making the transaction enjoyable. More
Other Employees Tagged: Scott Boulanger, Scott Inman
October 06, 2024
Excellent experience. Jeffrey was very patient and got us taken care of with no headaches. We drove away with the vehicle, And are very Happy Jeffrey was very patient and got us taken care of with no headaches. We drove away with the vehicle, And are very Happy More
Other Employees Tagged: Jeffrey Thompson
September 11, 2024
The guys at BMW were awesome, I’m going through a major life change and they made me feel comfortable and eased my anxiety. So excited for my new BMW X2. Kiddos Dom life change and they made me feel comfortable and eased my anxiety. So excited for my new BMW X2. Kiddos Dom More
Other Employees Tagged: Jeffrey Thompson , Mitch
April 19, 2024
We purchased a vehicle from BMW of San Luis Obispo on January 20, 2023. Shortly after the purchase, we contacted the finance manager to request the cancellation of the extended warranty we had bought and January 20, 2023. Shortly after the purchase, we contacted the finance manager to request the cancellation of the extended warranty we had bought and asked for a refund of the associated cost . We also sent a certified letter to them. On March 10, Kirk Tumbaga confirmed receipt of the letter. We believed the matter was resolved. However, last week, upon requesting a payoff amount from BMW Financial, we discovered it had not been addressed. We contacted the dealership and spoke to Mr. Kirk about the issue. he assured us she would investigate and call us back within two hours. Unfortunately, we never received the promised call, and despite numerous attempts, we have been unable to reach anyone at the dealership by phone or email. More
April 13, 2024
Kevin and the whole BMW team went above and beyond getting me in the car I wanted they were quick and smooth experience I can’t wait to buy my next car from them best car experience ever thank you Kev getting me in the car I wanted they were quick and smooth experience I can’t wait to buy my next car from them best car experience ever thank you Kevin and the BMW team! You guys rock!!! More
Other Employees Tagged: Kevin Nyhus, Eric Diaz, Scott Inman
April 10, 2024
I am highly satisfied with the whole team at Coast Way BMW San Luis Obispo. Every time I am at their dealership I am greeted and asked what I may need. Everyone is very attentive and that makes the servic BMW San Luis Obispo. Every time I am at their dealership I am greeted and asked what I may need. Everyone is very attentive and that makes the service top quality. Especially the sales team and sales representative "JT" Jeffrey Thompson. A motivated and enthusiastic sales professional. More
Other Employees Tagged: James Clarke, Steven Simpers, Roger Devoll, Jeffrey Thompson, Tony Vital, Josue Gonzalez, Brianna BDC, Diamato James, Karina Gonzalez
March 13, 2024
Pleasant people,very helpful and made the whole experience great.. Car is in perfect shape. experience great.. Car is in perfect shape. More
Other Employees Tagged: Diamato James
January 24, 2024
They do Great work and are always so gracious! ! One of the best !! Thanks Everyone!!! ! One of the best !! Thanks Everyone!!! More
Other Employees Tagged: Scott Boulanger, Eric Diaz, Scott Inman, Karsten Fettinger, Diamato James , Nigel