Mitch Valine

My recent purchase of the 2024 IX50 is the 6th vehicle I’ve purchased from this dealership. I obviously like the staff and respectful treatment they present each and every time. First rate. I’ve purchased from this dealership. I obviously like the staff and respectful treatment they present each and every time. First rate. More

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Diamato was professional, courteous and detail oriented. He kept in very regular contact with us as the work on our car progressed. He turned a potentially anxiety laden repair into a pleasurable experience He kept in very regular contact with us as the work on our car progressed. He turned a potentially anxiety laden repair into a pleasurable experience! More

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It was a Wonderful experience purchasing and highly recommend our salesman James he is awesome recommend our salesman James he is awesome More

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I was very impressed with the low-key helpful service at the dealership. Courtesy and professionalism characterize this establishment. There were no high pressure sales pitches. No attempt to “sell“ a parti the dealership. Courtesy and professionalism characterize this establishment. There were no high pressure sales pitches. No attempt to “sell“ a particular model. All I experienced was a sincere effort to find and locate a car that would fit my needs. kudos to JT, Scott and James for their assistance. More

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Keth Amin made the process quick and easy. Very upfront with price and car details. Thanks! Very upfront with price and car details. Thanks! More

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If I could give zero starts I would. List of problems. 1. We were charged $400 for a 48 cancellation that we told them we weren’t going to cancel and didn’t want that charge. 2. The List of problems. 1. We were charged $400 for a 48 cancellation that we told them we weren’t going to cancel and didn’t want that charge. 2. The red headed manager said in order to make the deal he would Theo in all weather mats. 2 mats came in and the back and forth for over a month. He said he didn’t include a trunk mat and that our salesman jt would have to pay for it. 3. We needed up selling the car because I couldn’t stand where it came from. Feb 16 I sold the car and bmw slo told us we would be getting a check back for extra warranties we purchased. Here I am April 16 I’ve called weekly for two months and they always say ( someone was going to call me back) no one ever has. I finally got through to someone after threatening to come to the store and cause a scene. BMW NEVER CANCELLED MY EXTRA WARRENTIES! This place is full of liars, scammers and thieves. I would never trust them or refer anyone to them More

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Do not trust! These guys sold me a car that was damaged and have not taken any steps to repair it. If you chose to shop here be very careful. These guys sold me a car that was damaged and have not taken any steps to repair it. If you chose to shop here be very careful. More

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JT (Jeffrey) was outstanding and walked me through the process every step of the way making it enjoyable and a great experience. I highly recommend him!!! 10 out of 10!!. process every step of the way making it enjoyable and a great experience. I highly recommend him!!! 10 out of 10!!. More

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Excellent customer service and friendly. JT helped me out and got me into a brand new car day of. JT helped me out and got me into a brand new car day of. More

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Parts couldn’t fix my spoiler on my brand new car that was falling off. Three different appointments and still couldn’t. Hilariously sad. Anyway, service manager wouldn’t do anything about the overspray I was falling off. Three different appointments and still couldn’t. Hilariously sad. Anyway, service manager wouldn’t do anything about the overspray I found and the calcium deposit on the rear window, indicating repairs. On a brand “new” car. Sold new damaged goods. The last straw was when Tony Vital, a SA, tried charging me $2,800 or so on a part that was supposedly causing my front left tires toe measurement to be off. So it was driving pretty bad. Tony tried to pull a fast one. I know he gets a cut. I of course didn’t go through with it. Found the part online for $398. Some lack character and respect, nothing new. BMW makes amazing cars, it’s a shame some people cannot have ownership of one without the ill advised tactics used by the places that sell them. All they do is sell them, that’s it. At least in my experience. Hope this helps someone. More

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