Danny Roque
Danny Roque at Audi Marin
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Danny Roque

Service Director

Audi Marin

700 Francisco Boulevard West
San Rafael, CA 94901

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Danny Roque

October 07, 2023

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Employee Rating

veru helpful, efficient and friendly. Even though I had a reservation, there was not a loaner car available making things difficult. More

by RDKRETIRED
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Recommend Dealer
Yes

Other Employees Tagged: Gary Poarch, Amy Stoica, Gene Frank, Brittany Myers , Ryan O'Sullivan

Nov 15, 2023

Audi Marin responded

We appreciate your kind words about our team's helpfulness, efficiency, and friendliness. We apologize for any inconvenience regarding the loaner car, and we'll strive to enhance our reservation system

September 25, 2023

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Employee Rating

Ok, Brittany was our service contact, very professional and friendly! Car was taken care of, video sent, that was awesome!!! More

by WMBYRNE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Poarch, Amy Stoica, Gene Frank, Brittany Myers , Ryan O'Sullivan

Nov 14, 2023

Audi Marin responded

Thank you for recognizing Brittany's professionalism and friendliness. We're glad you appreciated the video updates, and we aim to continue providing awesome service.

September 11, 2023

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Amy was fantastic! Audi Marin is Fantastic! Audi on Demand was Fantastic! The 45 minutes it took to clear the check engine light after I picked up my car was Fantastic! More

by HAGGARD
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jay Dhillon, Gary Poarch, Amy Stoica, Gene Frank, Brittany Myers , Ivan Baez, Asma Maaroufi, Ryan O'Sullivan, Mohd Sammur, Can't recall the janitor's name, but he was Fantastic!, The person that took my keys on drop off was REALLY FANTASTIC!

Nov 28, 2023

Audi Marin responded

Thank you for your enthusiastic feedback on Amy and the Audi Marin team. We value your suggestions and appreciate your honesty. We'll consider your thoughts on reviews and incentives as we strive to enhance our customer experience. Your satisfaction is paramount, and we'll continue to work towards earning your praise.

August 31, 2023

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Employee Rating

Excellent communication and service in a difficult situation. Amy has consistently performed this way. Thank you. More

by markbrown1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Stoica

Aug 31, 2023

Audi Marin responded

Thank you for the kind words and 5-star review! We are so pleased to hear that Amy provided excellent communication and service in a difficult situation. We take pride in making sure our customers feel comfortable and well informed throughout their car buying journey, and it's wonderful to know that this was achieved here. We appreciate you taking the time to review your experience with us at Audi Marin!

August 26, 2023

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Employee Rating

Friendly, professional and efficient service. Amy went beyond expectations in meeting my needs and making sure the car was completely finished. When I had a question after I arrived for pick up, More

by LAURENLAMM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Hannah, Gary Poarch, Amy Stoica, Gene Frank, Brittany Myers , Ryan O'Sullivan, Tyler Trevor

Oct 17, 2023

Audi Marin responded

Thank you for your generous review! Amy's dedication to meeting your needs and ensuring your car was completely finished is much appreciated. Going above and beyond and providing assistance, even after hours, reflects her commitment to your satisfaction.

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