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Danny Cruz

Overview Reviews (9) Inventory (283)

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Danny Cruz

Certified Service Consultant

Douglas Volkswagen

491 Morris Ave.
Summit, NJ 07901

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4.9

9 Reviews

Overview Reviews (9) Inventory (283)

4.9

9 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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9 Reviews of Danny Cruz

September 05, 2026

Dealership Rating

Employee Rating

Great customer service (Daniel and his associates are VW experts) Techs do a great job as well! experts) Techs do a great job as well! More

by joequarto

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marvin Ma

Sep 05, 2026 -

Douglas Volkswagen responded

Our service team is pleased we could apply our VW expertise to your Passat. Your praise for our technicians’ work means a great deal to our service team.

September 02, 2026

Dealership Rating

Employee Rating

Awesome customer service the best of all Brian and Kim is the best of best the best of best More

by corainehope

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Suchocki, Florence Fleury, Irene Peixoto, Roger Broyles, Layne Broyles, Mike Vandenberghe, Kim Sibblies, Marvin Ma, Brian Ardente , Kim son dont know name

Sep 02, 2026 -

Douglas Volkswagen responded

It’s rewarding to know the service on your Jetta impressed you. Hearing your praise for Brian and Kim means a lot to our service team.

August 31, 2026

Dealership Rating

Employee Rating

Brian was waiting for my arrival. My car was serviced and returned after a thorough washing!!!! Bravo!!!!! My car was serviced and returned after a thorough washing!!!! Bravo!!!!! More

by LAWROBC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Vandenberghe, Kim Sibblies, Marvin Ma, Brian Ardente

Aug 31, 2026 -

Douglas Volkswagen responded

Knowing that Brian was there to greet you and that your GLI received a thorough wash is rewarding. Hearing that everything met your expectations means a lot to our service team.

August 31, 2026

Dealership Rating

Employee Rating

Great repair , great customer service , great team I would highly recommend the entire experience was painless would highly recommend the entire experience was painless More

by frierim

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Vandenberghe, Marvin Ma, Brian Ardente

Aug 31, 2026 -

Douglas Volkswagen responded

Thanks for the five-star rating and your recommendation. We’re pleased the repair on your BMW X3 was painless and our team could deliver great service.

August 30, 2026

Dealership Rating

Employee Rating

great team @ douglas they are always standing behind the cars they sell no matter what the issues are cars they sell no matter what the issues are More

by ftouzet1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Vandenberghe, Kim Sibblies, Marvin Ma, Brian Ardente

Aug 30, 2026 -

Douglas Volkswagen responded

Your comment about us backing every car we sell underscores the support we strive to provide. Knowing our service on your Jetta gives you confidence means a lot to our team.

August 28, 2026

Dealership Rating

Employee Rating

I couldn’t have asked for better service. Michael M was great to work with and helped me thru the process. I was always notified of progress and I got to pick my car up early. Thank you. Michael M was great to work with and helped me thru the process. I was always notified of progress and I got to pick my car up early. Thank you. More

by kresssha

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marvin Ma , Michael M

Aug 28, 2026 -

Douglas Volkswagen responded

Knowing that our timely updates and early pickup made your service experience seamless means a lot to our service department. We’re pleased we could complete the service on your BMW X3 ahead of schedule.

August 25, 2026

Dealership Rating

Employee Rating

It's a very nice dealer , and at least they will work with you to get you the car you want with you to get you the car you want More

by DEBORAHMOULTRIE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Russ Arons, Layne Broyles, Mike Vandenberghe, Kim Sibblies, Marvin Ma, Brian Ardente

Aug 25, 2026 -

Douglas Volkswagen responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 14, 2026

Dealership Rating

Employee Rating

As always, top notch servive. Daniel is always very communicative, and provides honest service. This is my go to place with all things VW. Daniel is always very communicative, and provides honest service. This is my go to place with all things VW. More

by PSOA1974

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 14, 2026 -

Douglas Volkswagen responded

We’re glad to be your go-to spot for VW service and that Danny’s clear communication and honest approach hit the mark. Thanks for highlighting our top-notch care for your Tiguan.

August 13, 2026

Dealership Rating

Employee Rating

Work was done efficiently. I have no complaints. Thank you. I always happy with service. I have no complaints. Thank you. I always happy with service. More

by studentas2005

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Ardente

Aug 17, 2026 -

Douglas Volkswagen responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Douglas Volkswagen!

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