Brian Ardente

My favorite place to buy a car Always takes care of me The best ever The best ever More

by otitonwano22 Verified Customer Verified Customer

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Exceptional service from this Dealership will keep me a VW owner for life! On my second car through this dealership and will by my third there when ready. VW owner for life! On my second car through this dealership and will by my third there when ready. More

by JLCOZ3553 Verified Customer Verified Customer

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Was disappointed with the service, and that is unusual, for two reasons. First, I brought my vehicle in at approx. 9:30 AM (and I did have an appointment) and I always leave it for the day. Having not re for two reasons. First, I brought my vehicle in at approx. 9:30 AM (and I did have an appointment) and I always leave it for the day. Having not received a phone call, I called after 3 PM only to learn that they were only then "looking over my car". I emphasized that I needed it back by the end of the day and they did return it back to me that day, but very likely due to haste, forgot to reset the oil service indicator which now flashes a message every time I start my car. Now I will have to bring the car back to have this reset. As I stated earlier, I was not happy with this service visit. I hope someone actually reads this and perhaps takes the trouble to reply back to me. Unfortunately, while most businesses badger customers with repeated requests to fill out these surveys, there usually is no reply returned, especially for complaints. I am hoping that someone from the dealership will surprise me in a pleasant way! More

by FPULSHAFER Verified Customer Verified Customer

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This was the worst dealership I’ve been to in my entire lifetime. They sold me a car that needed a brand new engine and the car had less than 7,000 miles on it when I purchased it. A complete piece of crsp lifetime. They sold me a car that needed a brand new engine and the car had less than 7,000 miles on it when I purchased it. A complete piece of crsp. I wouldn’t recommend this dealership to anyone. More

by hchuey1970 Verified Customer Verified Customer

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the service was great and super easy. Car was ready when they told me with no issues so no complaints Car was ready when they told me with no issues so no complaints More

by gemdesignsllc Verified Customer Verified Customer

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Work was done efficiently. I have no complaints. Thank you. I always happy with service. I have no complaints. Thank you. I always happy with service. More

by studentas2005 Verified Customer Verified Customer

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Brian Ardente is the most wonderful, kind, professional, intelligent, brilliant, knowledgeable representative I have ever worked with and I am a 76 year old woman who has worked with many people! He deserve intelligent, brilliant, knowledgeable representative I have ever worked with and I am a 76 year old woman who has worked with many people! He deserves every accolade awarded to him and a healthy raise! His representation of Douglas VW is paramount to the success of the service department and he elevates that department to glorious heights and an unparalleled level of satisfaction ! More

by Kjvon Verified Customer Verified Customer

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Brian is the best. But the way VW charge on your least service is ridiculous. You need fix that. You suck on that end. But the way VW charge on your least service is ridiculous. You need fix that. You suck on that end. More

by JCOVENEY Verified Customer Verified Customer

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I was pleased with the service I received during my oil change. Thank you. FC change. Thank you. FC More

by fchapman76 Verified Customer Verified Customer

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excellent service folks and dealership! very convenient very little wait time all staff top notch. very convenient very little wait time all staff top notch. More

by bdonadio Verified Customer Verified Customer

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