Danielle Martinez
Danielle Martinez at Toyota of Kent

Danielle Martinez

Customer Relations Manager

Toyota of Kent

1111 W. Main St.
Kent, OH 44240

5.0
92 Reviews
5.0

92 Reviews

Write a Review

92 Reviews of Danielle Martinez

March 09, 2026

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Employee Rating

I was referred to Toyota of Kent by my friends, and I worked with Mike D who was very kind, knowledgeable, and patient with me. My experience from our very first phone conversation to walking into the de More

by Shaej0108
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams, Mike Dobson

March 04, 2026

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They are friendly and helpful and answer any of your questions about car or finance More

by brunnerth87
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tom Powers

Mar 07, 2026

Toyota of Kent responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Our team works hard to make sure every question about your vehicle and financing options is answered clearly and thoroughly, so it means a lot to hear that you felt supported and well-informed. If you ever need anything else, we're always here to help. Enjoy your car!

February 20, 2026

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Most pleasant car buying experience that I have had the pleasure to have. Very professional, very to the point and listened to what I was looking for in a vehicle. From stopping in on a whim to purchasing More

by espfb41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2026

Toyota of Kent responded

Espfb41, thank you so much for the fantastic review! We're so glad that we were able to go above and beyond your expectations! It's great to hear that Mike and the TOK team delievered a pleasant expeience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a stellar day!

February 06, 2026

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Mike Dobson was an amazing salesman. Straight to the point and helped me get into the vehicle i really wanted. Cant say enough about Toyota and Toyota of Kent. Ill be back for my next on More

by Dmzustin
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams, Mike Dobson

Feb 11, 2026

Toyota of Kent responded

Dmzustin, thank you for your kind review; we're thrilled to hear that Mike Dobson took amazing care of you! We will be sure to pass along your comments to the team here at Toyota of Kent. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2026

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I came to this dealership knowing exactly what I wanted and was fortunate enough to work with a salesman who was able to get me exactly that. The process was smooth and straightforward. If you’re busy and More

by bart.brodacki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Dodge , Matt Ingersoll

Jan 30, 2026

Toyota of Kent responded

Hi Bart.brodacki, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy Toyota of Kent and Ryan could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2026

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Mike followed up with my husband and I for a few months until we were finally ready to buy. He was not at all pushy and was polite and kind the entire process. More

by Samantha L.
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams, Mike Miller

Jan 30, 2026

Toyota of Kent responded

Samantha L., we're glad you had such a wonderful experience with wtih Mike! If you have any further questions, please don't hesitate to reach out. Take care!

January 23, 2026

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Michelle Matt and the administrative lady were kind and made sure my needs were met. Cleaned and gassed vehicle and had it warmed up for me. Thanks! More

by melagema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle Redmond , Matt Ingersoll

Jan 28, 2026

Toyota of Kent responded

Melagema, thank you for your high praise and kind words! We are so happy to read such a great review about Michelle and Ashley! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 19, 2026

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The Toyota of Kent dealership worked with me through my purchase that was truly remarkable for any business. I was caught up in a difficult divorce that affected my purchase in a direct way. It was a More

by Laurie.englander
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams, Mike Dobson , I do not know which manager assisted.

Jan 22, 2026

Toyota of Kent responded

Laurie.englander, thank you so much for the high praise and kind wonderful review! It's great to hear that we were able to go above and beyond your expectations! We're thrilled that our team was able to listen and help you through a difficult time. It's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help. Best wishes, Danielle Martinez CRM Toyota of Kent

January 16, 2026

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Immediate help when I walked in. All questions answered. Professional staff and environment. Quickest car buying experience. More

by Bpolen310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2026

Toyota of Kent responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care 😊

January 02, 2026

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Employee Rating

Toyota of Kent was a pleasure to work with, from my coming through the door to pulling out driving my certified 2018 rav4. Several staff members made sure I was comfortable and offered water and coffee More

by mountainlake9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michelle Redmond , Matt Ingersoll, Rebeca

Jan 05, 2026

Toyota of Kent responded

Mountainlake9, wow; thank you for the awesome review. We're so glad that we were able to go above and beyond your expectations! It's great to hear that Michelle and the TOK team took care of you. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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