Danielle Martinez
Danielle Martinez at Toyota of Kent

Danielle Martinez

Customer Relations Manager

Toyota of Kent

1111 W. Main St.
Kent, OH 44240

5.0
88 Reviews
5.0

88 Reviews

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88 Reviews of Danielle Martinez

January 27, 2026

Dealership Rating
Employee Rating

Mike followed up with my husband and I for a few months until we were finally ready to buy. He was not at all pushy and was polite and kind the entire process. More

by Samantha L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams, Mike Miller

Jan 30, 2026

Toyota of Kent responded

Samantha L., we're glad you had such a wonderful experience with wtih Mike! If you have any further questions, please don't hesitate to reach out. Take care!

January 27, 2026

Dealership Rating
Employee Rating

I came to this dealership knowing exactly what I wanted and was fortunate enough to work with a salesman who was able to get me exactly that. The process was smooth and straightforward. If you’re busy and More

by bart.brodacki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Dodge, Matt Ingersoll

Jan 30, 2026

Toyota of Kent responded

Hi Bart.brodacki, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy Toyota of Kent and Ryan could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2026

Dealership Rating
Employee Rating

Michelle Matt and the administrative lady were kind and made sure my needs were met. Cleaned and gassed vehicle and had it warmed up for me. Thanks! More

by melagema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2026

Toyota of Kent responded

Melagema, thank you for your high praise and kind words! We are so happy to read such a great review about Michelle and Ashley! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 19, 2026

Dealership Rating
Employee Rating

The Toyota of Kent dealership worked with me through my purchase that was truly remarkable for any business. I was caught up in a difficult divorce that affected my purchase in a direct way. It was a More

by Laurie.englander
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams, Mike Dobson , I do not know which manager assisted.

Jan 22, 2026

Toyota of Kent responded

Laurie.englander, thank you so much for the high praise and kind wonderful review! It's great to hear that we were able to go above and beyond your expectations! We're thrilled that our team was able to listen and help you through a difficult time. It's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help. Best wishes, Danielle Martinez CRM Toyota of Kent

January 16, 2026

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Employee Rating

Immediate help when I walked in. All questions answered. Professional staff and environment. Quickest car buying experience. More

by Bpolen310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2026

Toyota of Kent responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care 😊

January 02, 2026

Dealership Rating
Employee Rating

Toyota of Kent was a pleasure to work with, from my coming through the door to pulling out driving my certified 2018 rav4. Several staff members made sure I was comfortable and offered water and coffee More

by mountainlake9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michelle Redmond, Matt Ingersoll , Rebeca

Jan 05, 2026

Toyota of Kent responded

Mountainlake9, wow; thank you for the awesome review. We're so glad that we were able to go above and beyond your expectations! It's great to hear that Michelle and the TOK team took care of you. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 31, 2025

Dealership Rating
Employee Rating

Mike couldn’t have been nicer, more professional or more helpful. Even during an extremely busy time I never felt rushed or like he didn’t have time to provide me with excellent and thoughtful service. More

by Englanjl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams, Mike Dobson

Jan 03, 2026

Toyota of Kent responded

Englanjl, thank you for the awesome review! We're glad to hear Mike delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care 😊

December 30, 2025

Dealership Rating
Employee Rating

Mike was very professional and knowledgeable. He helped me pick the perfect vehicle. I would highly recommend asking for Mike if you are in the market for a new vehicle. More

by Ddever8139
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams, Mike Dobson

Jan 02, 2026

Toyota of Kent responded

We're glad to hear Mike delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care 😊

December 29, 2025

Dealership Rating
Employee Rating

10k goes by fast! Still loving my 2025 Prius prime I purchased at Toyota of Kent. I’ve had my first 2 free services from Toyota, which I love about the new car care p More

by rik.shorten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams, Matt Roberts

Jan 01, 2026

Toyota of Kent responded

Hello Rik.shorten, thank you; we are so glad to hear you are loving your Prius Prime! We're glad to hear we delivered such a great experience. Thank you for the awesome review! If there's anything further we can do for you, we are happy to help! Take care 😊

December 22, 2025

Dealership Rating
Employee Rating

Great service by Clayton and the entire dealership. Thank you and it was a pleasure doing business with the Kent Toyota Dealership. Thank you and have a Merry Christmas. More

by hopplerch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2025

Toyota of Kent responded

We're glad to hear Clayton and the TOK team delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you had a wonderful Christmas and Happy New Year! 😊

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