Michelle Redmond

The sales staff was quite helpful and knowledgeable! ! They were very easy to work with. ! They were very easy to work with. More

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Very pleasant have a lot of great features all the employees were amazing Nate was quick and efficient! employees were amazing Nate was quick and efficient! More

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Every step of the buying process was easy, and straight forward. Communication was clear and all of my expectations were met and exceeded. forward. Communication was clear and all of my expectations were met and exceeded. More

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Just purchased a 2021 dodge Ram 1500. Couldn’t have had a better experience! The vehicle was ready when I came in. Paper work was ready for me to sign with sales. Finance was quick and ea Couldn’t have had a better experience! The vehicle was ready when I came in. Paper work was ready for me to sign with sales. Finance was quick and easy, zero pressure. To end it with Danielle the customer service coordinator who was a pleasant face to end the visit with. Would recommend to anyone in the market! More

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Very friendly and trustworthy service. This is my 4th lease with this dealership and I’ve always felt comfortable with their staff This is my 4th lease with this dealership and I’ve always felt comfortable with their staff More

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It all start with Rebecca helping me with getting prequalified then once I got to the dealership, Michelle and Ashley were extremely nice and helpful with my process of buying a vehicle. prequalified then once I got to the dealership, Michelle and Ashley were extremely nice and helpful with my process of buying a vehicle. More

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Quick, easy, and honest dealership. I would recommend this dealership to anyone wanting to buy a Toyota I would recommend this dealership to anyone wanting to buy a Toyota More

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This Toyota location is excellent and knowledgeable of their inventory. You can trust this location. their inventory. You can trust this location. More

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Sales - Good (See end of review) Finance - Bad (Scam alert) INTEREST SCAM ALERT - People, check the BANK OF AMERICA site for their current auto loan rates before going into this dealership. BOA is co alert) INTEREST SCAM ALERT - People, check the BANK OF AMERICA site for their current auto loan rates before going into this dealership. BOA is consistently among the lowest and a good base-point to use. After running my credit and knowing by buying power (both very strong), I was provided a rate (6.99) that was nearly TWO full points over what BOA was advertising. I inquired with Alex Moore (finance manager) and was told "The rate and payments I sent over are from bank of America. The 5.04 rate on their website is advertised rates as low as. There is a lot that goes into what rate the bank gives you. Examples money down, amount finance, etc." That quote is in writing via text and complete xx. I inquired with BOA directly and applied for a loan, and was instantly approved for the full amount to be financed and their advertised rate. I CALLED BOA to ask why the dealer rate was so high, and was told THE DEALER SHOULD BE SEEING THE SAME RATE that I was approved for on their side, but they were likely adding onto it to receive more money for the dealership. I called out this and was given a rate that was still 1/2 a point higher than BOA. I said I would use BOA and was told they don't accept outside financing ... which is because the dealership is making ridiculous money off customers on the financing side by selecting rates with higher kick-backs to the dealership. THIS SHOULD BE CRIMINAL! Sales side - Good experience. Michelle worked diligently to make sure the vehicle I selected was quickly outfitted with the accessories I wanted to add on. I flew in from out of state and she made sure the final sales portion was quick; I was in and out in 30 minutes, which was wonderful. More

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The dealership has always been one of the best over the past years. My leases have been very transparent and I have conducted business at both the previous owner and Ganley Toyota. past years. My leases have been very transparent and I have conducted business at both the previous owner and Ganley Toyota. More

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