Daniel Ortiz

This is my fourth transaction with Naples Mazda and my sales representative Phil Falzarano. Phill must be doing something right to garner repeat business, and yes he does. Phil always exceeds my expect sales representative Phil Falzarano. Phill must be doing something right to garner repeat business, and yes he does. Phil always exceeds my expectations. The dealership encourages team participation and it shows. Naples Mazda is fortunate to have Phill on their team. More

by ampatrick44 Verified Customer Verified Customer

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Salesperson, dealership and closing agent (who has you signing contracts) are not in sync; verbal agreements with sales don’t match the media and written offers from dealer; and the signed contracts execu signing contracts) are not in sync; verbal agreements with sales don’t match the media and written offers from dealer; and the signed contracts executed don’t match either, nor do they coincide with information posted on vehicles. More

by SSTARMAN Verified Customer Verified Customer

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I have always had good service with this dealership even though I have purchased a number of vehicles from them though I have purchased a number of vehicles from them More

by LWD55 Lewis Verified Customer Verified Customer

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Great customer service! !! I ended up getting the deal I wanted on a cx9. Couldn’t be happier!! !! I ended up getting the deal I wanted on a cx9. Couldn’t be happier!! More

by jstocks28 Verified Customer Verified Customer

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They explained costs and services and responded thoroughly about my questions with regard to extended warranty. They are always very pleasant to deal with. thoroughly about my questions with regard to extended warranty. They are always very pleasant to deal with. More

by richmiller12741 Verified Customer Verified Customer

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Was an easy buying experience. Follow up service has been even better. I would recommend Naples Mazda. Follow up service has been even better. I would recommend Naples Mazda. More

by wroneyii Verified Customer Verified Customer

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Very pleasant an friendly atmosphere. All personnel very professional and courteous. Sales person made this a pleasant experience. Congratulations to everyone working at this dealership All personnel very professional and courteous. Sales person made this a pleasant experience. Congratulations to everyone working at this dealership. More

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I have worked with John Lazor 3 times and he always makes the process seamless and painless. the process seamless and painless. More

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Mr Lazor and the finance team were great and efficient. They made my experience great. They made my experience great. More

by MMMILLIRON Verified Customer Verified Customer

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The sales staff was very friendly, professional, efficient and accommadating. They earned our business in a very professional manner and we were pleased with the deal we were given on a beautiful M efficient and accommadating. They earned our business in a very professional manner and we were pleased with the deal we were given on a beautiful Mercedes Benz. Please give our appreciation to Eric and Jeoffrey. They were very helpful and we appreciate everyone who worked behind the scene to satisfy our needs. And also to Mike our finance rep. I was very happy with the extended warranty we purchased as well. Mike explained it to us quite nicely and it was exactly what I was looking for. When you receive more than you expect there is certainly value to be appreciated. We thank all of you for a very pleasant buying experience. Even our new insurance agent Janet was a pleasant addition to our buying experience with a newer and more affordable policy for the Merc. What more could I say then Thank you so much for all your hard work in our behalf. Pat and Mona Gallaway More

by PatandMona218 Verified Customer Verified Customer

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