Daniel Guernsey

Tiffany Salazar is my service person. From start to finish she stays in contact to keep me updated on progress. From start to finish she stays in contact to keep me updated on progress. More

by VELLA_DANNY Verified Customer Verified Customer

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Nice service---- Good People. Thanks a lot Fast Quick Clean Profesional Good Coffee Washington room good Thanks a lot Fast Quick Clean Profesional Good Coffee Washington room good More

by alexdelrisco Verified Customer Verified Customer

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The Service Adviser, Ruddy Hernandez demonstrates professionalism and exceptional customer service on a consistent basis. A positive experience at Arrigo. professionalism and exceptional customer service on a consistent basis. A positive experience at Arrigo. More

by dsg7307 Verified Customer Verified Customer

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Awesome service from the tech and the service manager is always readily accessible if ever needed. always readily accessible if ever needed. More

by Mrrickyrodriguez Verified Customer Verified Customer

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Experienced an issue with my radio screen burned inside from Arrigo car wash after servicing. from Arrigo car wash after servicing. More

by RRODRIGUEZ4129 Verified Customer Verified Customer

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Alignment issue still persists, returned back 3 times issue not resolved, contacted the service adviser, even the service manager but never heard back issue not resolved, contacted the service adviser, even the service manager but never heard back More

by NASEERAM Verified Customer Verified Customer

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Unfortunately, I am unable to write an outstanding review for my service occurring on March 8. I'll start by stating this review is solely for my March 8, 2025 appointment. I did find the experience all arou for my service occurring on March 8. I'll start by stating this review is solely for my March 8, 2025 appointment. I did find the experience all around to be poor. It involved speaking with various mangers, directors, and even me having to write the corporate office. 1. My car sat the dealership for almost 3 weeks due to negligence. 2. After less than 72 hours of having the car, I was forced to return it again due to negligence. I am currently writing this review on April 2, 2025. I am approaching one month without a car that has been at the Arrigo Sawgrass Service Department because of declining customer service and lack of Diligence. More

by Deveraux Verified Customer Verified Customer

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My service advisor was really on point. I really recommend your service center , fast and on point I really recommend your service center , fast and on point More

by ruiz.jorgealbert Verified Customer Verified Customer

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With the ongoing issues and that my truck has been in the shop collectively for one year out of the less than two years we have owned it, I would appreciate a buy back. I know we discussed it and you’re the shop collectively for one year out of the less than two years we have owned it, I would appreciate a buy back. I know we discussed it and you’re not interested in the truck, but it is not about that. You sold me the truck and the warranty which was completely misrepresented by the finance department.  Your shop has lost tens of thousands of dollars on this truck as well and will continue to because I will not stop bringing it to them. At this point it’s more about doing what is right than anything. I request a buyback for 90% of the purchase price or a trade-in at the full purchase price towards another used vehicle. Jerome Tullier More

by JJTULLIER Verified Customer Verified Customer

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I did not feel appreciated. The negotiation on the price came down to $300 that they wanted on top of my final offer. I don't think that was professional. When I went to pay for The negotiation on the price came down to $300 that they wanted on top of my final offer. I don't think that was professional. When I went to pay for the vehicle and do the paperwork the finance manager tried to sell me insurance for mechanical breakdown. She literately told me that they vehicle was of very poor quality and it will break after 3 year and will cost me thousands of dollars to repair. She even said this was not a Honda or Toyota that last for many years. I told her that I did not want the insurance and also I was reconsidering buying the car. I thought that was very unprofessional too. When I left the dealer they gave me a memory stick with all the paperwork. As I checked it at the house it was empty. The whole experience was below par based on the amount of money I spent on this vehicle and the service that I received. More

by jonlucas1972 Verified Customer Verified Customer

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