The individuals working on my vehicle were very kind and
professional, as well as the staff at the desk. However, the woman answering the phone calls didn’t seem to relay the information I gave her very eff
professional, as well as the staff at the desk. However, the woman answering the phone calls didn’t seem to relay the information I gave her very efficiently, and the ‘supervisor’ (I believe is who he said he was) seemed to not want to talk to me at all in the slightest whenever he called me. I am by no means special but I think you could at least pretend to not be annoyed for a 30 second phone call with somebody using your services at your business.
More
by heatherdjone11
Verified Customer
Verified Customer
Service Price Transparency
Sep 04, 2025 -
Tulsa Hyundai responded
Heather, we’re glad our team on-site was helpful but are very sorry for the frustration with our phone interactions. We appreciate your feedback and will work to improve communication and professionalism.
No communication, deleted call logs.
This place is a scam. Not sending or discussing a different pricing quote after an original quote was already talked about… this place is definitely
This place is a scam. Not sending or discussing a different pricing quote after an original quote was already talked about… this place is definitely doing some illegal things. Do not go here.
More
by summergray2323
Service Price Transparency
Other Employees Tagged:
Daniel cook
Sep 12, 2025 -
Tulsa Hyundai responded
Thank you for sharing your feedback and concerns. A quote had been provided over the phone about a month before the visit. When the customer arrived, they worked with a different team member, and the original quote was only mentioned after the service was approved and completed. Our team investigated by reviewing phone records from over 30 days prior. Once management confirmed that the same repair had been quoted over the phone, an adjustment (discount) was applied for the customer.
Very clea and professional atmosphere, service with a
smile! And my service guy is an amazing person who helped me get in and out very quickly
smile! And my service guy is an amazing person who helped me get in and out very quickly
More
by elisangel2.ep
Verified Customer
Verified Customer
Service Price Transparency
Aug 18, 2025 -
Tulsa Hyundai responded
We’re so glad to hear this! Thanks for your kind words—we’ll be sure to share them with your service advisor.
Overcharge - Toyota next door figures their labor into
the parts price, so labor isn't an additional charge. Thinking I should trade my car and buy Toyota.
the parts price, so labor isn't an additional charge. Thinking I should trade my car and buy Toyota.
More
by mmix201
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Cook
Aug 20, 2025 -
Tulsa Hyundai responded
We’re sorry to hear you feel this way. We strive to be transparent with all pricing and appreciate your feedback.
We had some miscommunication at first and Daniel worked
out hard to fix the issue and got me on my way.
out hard to fix the issue and got me on my way.
More
by burnettttfab5
Verified Customer
Verified Customer
Service Price Transparency
Aug 15, 2025 -
Tulsa Hyundai responded
Thank you for sharing this! We’re glad Daniel was able to sort things out and get you back on track.
Love the people that helped us get the car !
I wish they were still there!
I wish they were still there!
More
by NANNASBOY2
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2025 -
Tulsa Hyundai responded
We’re so glad you had a great experience with our team! We’ll be sure to share your kind words with them.
I was there because my car was leaking oil less than 30
days after oil service.
days after oil service.
More
by terri.mann.tm
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Cook
Aug 14, 2025 -
Tulsa Hyundai responded
Thank you for your review, Terri. Oil leaks can be very serious. I'm glad you stopped in and got that taken care of.
Daniel cook took very good care of me.
Tulsa Hyundai has an exceptional staff. I Always feel welcomed
Tulsa Hyundai has an exceptional staff. I Always feel welcomed
More
by cindiemax
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Cook
Aug 04, 2025 -
Tulsa Hyundai responded
Thank you for the kind words! We're so glad Daniel and the team made you feel welcomed and well taken care of.
We will return for our next required service on our 2025
Santa Fe XRT, purchased in September’24
Santa Fe XRT, purchased in September’24
More
by michelletidwell18
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2025 -
Tulsa Hyundai responded
Thank you, Michelle! We look forward to seeing you again for your next service on the Santa Fe XRT!
I brought my car to this dealership because my previous
dealership unplugged stuff during an oil change that did not need to be unplugged. After scheduling my appointment, I showed up to the service center
dealership unplugged stuff during an oil change that did not need to be unplugged. After scheduling my appointment, I showed up to the service center & waited in line for service. 3 people took my mileage and acted like they were checking me in before my service center rep was actually assisting me! He asked what I was in for, then proceeded to tell me I needed new tires and made a bunch of other recommendations. After declining each of them, I asked if he could have a mechanic take a look at my drivers side rear window to see if we could get that repaired. He said yes, took my keys and off I went. A couple of hours later the service was done, so I showed up to pick my vehicle up & waited approx 20 minutes to pick up my car...I asked if he had a chance to check out the window not rolling down & he said “ahhhh sorry, I’ll get you next time.” We left the parking lot, got on the turnpike & noticed I had a check engine light on the dash. We returned to the dealership where they took it back in for service. waited about 30 minutes for them to figure out they had unplugged a sensor while doing my multi point inspection..which was the main reason I switched to this dealership in the first place.
Other than that, the car seems to be running okay. Just wish everything we agreed upon was done.
More
by jadenbrewer13
Verified Customer
Verified Customer
Service Price Transparency
Jul 30, 2025 -
Tulsa Hyundai responded
Thank you for letting us know about your experience, Jaden. This has been shared with each team member and will be used as a training review. If I can help in any way please reach out to me at 918-995-2587. Frank Seitz, Service Manager