Dana Silva
Dana Silva at Lithia Chrysler Jeep of Reno

Dana Silva | Page 6

Service Manager

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.7
282 Reviews
4.7

282 Reviews

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282 Reviews of Dana Silva

September 28, 2025

Dealership Rating
Employee Rating

All was good, the time to do the work was very short and was well done!!! Nice customer area to wait for vehicle!! More

by STEVECAB30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2025

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

September 27, 2025

Dealership Rating
Employee Rating

Our service writer Mike' and the technicians that work with them are great The service manager Dana is the best there is. Thanks for the great experience. More

by dave.kim77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mile, service writer

Sep 27, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 26, 2025

Dealership Rating
Employee Rating

Express Service was great. Car was completed within promised time. I did ask for a followup on a service/parts request which I haven’t received. More

by Ed1049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

September 25, 2025

Dealership Rating
Employee Rating

Easy interactions with service center after having been towed in overnight. Good communication and kept up to date on what was going on. Friendly service staff and clean More

by tommycrosby24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

September 21, 2025

Dealership Rating
Employee Rating

Always great customer service and always quick about getting vehicle in and out No issues recommend for all your services More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 05, 2025

Dealership Rating
Employee Rating

Quick and efficient way to have my vehicle serviced. I was back on the road in 30 minutes. More

by Rachel.bales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback and glad you could count on Lithia Chrysler Jeep of Reno. Safe travels.

August 31, 2025

Dealership Rating
Employee Rating

Customer Service was absolutely beyond a shadow of a doubt the very best that I have ever experienced at a car dealership. The work was done very efficiently and quickly. 10 Stars plus More

by Puffyknows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2025

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

August 30, 2025

Dealership Rating
Employee Rating

Oil change service was great. When I called for the appointment, I told the service writer that I had an issue with an intermittent left turn signal warning and that I could find More

by steve.mindt
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2025

Lithia Chrysler Jeep of Reno responded

Hello Steve, Please know your feedback is highly valued, and we appreciate you taking the time to share your experience. It's great to learn that you were satisfied with the oil change performed by our Service Department. However, we would like to address the matter of scheduling an additional appointment for the turn signal repair. Kindly email us with your preferred contact information at a time that works best for you. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

August 07, 2025

Dealership Rating
Employee Rating

The staff was friendly and professional, the building and lot were clean, and the finance manager (Juan Saenz) did an excellent job explaining the contract for my purchase and trade in. More

by BORNEBAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Saenz

Aug 08, 2025

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

July 19, 2025

Dealership Rating
Employee Rating

Very fast, professional and courteous. Did a very thorough job. It was a great experience and I recommend them to anyone! More

by edayley.199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2025

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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