Dana LoNano
Dana LoNano at Mercedes-Benz of Boston

Dana LoNano

Director of Business Development

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

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22 Reviews
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22 Reviews

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22 Reviews of Dana LoNano

August 23, 2023

Dealership Rating
Employee Rating

Carlos was excellent and friendly able to close my purchase smoothly on my GLC300W4, Thankyou Carlos for all that you did. More

by Sureshpillappa65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Romero

Aug 23, 2023

Mercedes-Benz of Boston responded

We're delighted to know that Carlos provided excellent service during your purchase of the GLC300W4 at Mercedes-Benz of Boston. Thanks for sharing your experience!

February 23, 2023

Dealership Rating
Employee Rating

Dealer and Eric were very helpful and Eric in particular was extremely responsive and attentive to details and requests in getting the job done. More

by Mbm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eric Ilchenko

Feb 24, 2023

Mercedes-Benz of Boston responded

We're so happy your visit with Eric and the team was so positive! Thank you for leaving Mercedes-Benz of Boston five stars!

November 30, 2022

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Employee Rating

The Dealership is professional, efficient and focused upon the Customer receiving an unequaled buying experience. More

by bernardphilipschultz
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Paolo Castro , Eric Ilchenko

Dec 01, 2022

Mercedes-Benz of Boston responded

Thank you for the wonderful feedback! It was a pleasure working with you and we hope we have the opportunity to do so again in the future. Take care! - The Mercedes-Benz of Boston Team

October 31, 2022

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Employee Rating

Service department was attentive and handled the problem with ease. The service rep Jimmy was a pleasure to deal with. More

by govmonty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Maniatis

Nov 01, 2022

Mercedes-Benz of Boston responded

Thank you for the great review! We're so glad Jimmy & the team were able to assist you and we hope we can be of service again in the future. Take care! - Mercedes-Benz of Boston

July 11, 2022

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Employee Rating

My experience with Mercedes Benz of Boston was amazing and it’s because Eric was my salesman. I purchased a car from out of state and Eric went above and beyond to make sure that I was comfortable through More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Ilchenko

Jul 11, 2022

Mercedes-Benz of Boston responded

Thanks for the five stars, Jason. We're honored to hear how Eric could assist you during your visit with us here at Mercedes-Benz of Boston. We hope to see you back for all of your future automotive needs!

June 16, 2022

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Employee Rating

Ordered on line and had the car delivered no charge. All the paperwork was executed without a problem and favorable financing was arranged.Had a glitch with android auto which was well handled.End resul More

by 199newbury
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Umer Iqbal

Jun 16, 2022

Mercedes-Benz of Boston responded

Thank you for the five-star review! We hope to see you back here at Mercedes-Benz of Boston for all of your future automotive needs!

June 02, 2022

Dealership Rating
Employee Rating

We worked with Eric on renewing our car. He is very friendly and professional. We closed the deal within 2 hours. More

by Su
Recommend Dealer
Yes

Other Employees Tagged: Eric Ilchenko

Jun 03, 2022

Mercedes-Benz of Boston responded

Thank you for the five stars, Su! We're glad to hear that Eric could help you out, and we hope to see you back here at Mercedes-Benz of Boston for all of your future auto and service needs!

December 08, 2021

Dealership Rating
Employee Rating

I visited Mercedes Benz of Boston yesterday and the attentiveness of all the staff was excellent. Dana and Ricardo were particularly helpful and thorough.. Thanks to all! More

by walnut
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Umer Iqbal, Richie Bautista

Dec 09, 2021

Mercedes-Benz of Boston responded

Thank you for your 5-stars! We're so happy that Dana and Ricardo worked hard during your recent appointment! We appreciate your review, and look forward to working with you next time!

August 24, 2021

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Employee Rating

Rob was very patient and worked hard to get us the best terms possible. Very happy with the dealership. This is my second car purchase with them. More

by AP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Tinkham

Aug 24, 2021

Mercedes-Benz of Boston responded

We're happy to hear the Mercedes-Benz of Boston team made this a five-star experience for you! Thanks for leaving your review for Rob and for choosing us to get into another vehicle! We'll see you for your third purchase!

July 27, 2021

Dealership Rating
Employee Rating

I just purchased a new car from Jhonathan Linares, both he and Dana LoNano we extremely helpful throughout the process. Test drove on Saturday picked up on Wednesday.... Love my Mercedes GLC 300 More

by denise
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jhonathan Linares

Jul 28, 2021

Mercedes-Benz of Boston responded

Thank you for taking the time to review your recent experience with us, Denise! We're so happy to hear that you're loving your new Mercedes-Benz GLC 300! Take care and please don't hesitate to reach out if there's anything else we can do for you!

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