Dan Schmidt

This is my third purchase from Brilliance Honda in Crystal Lake over the past 15 years, and their commitment to customer satisfaction and a truly no-pressure buying experience remains unmatched. From Crystal Lake over the past 15 years, and their commitment to customer satisfaction and a truly no-pressure buying experience remains unmatched. From the sales team through financing, the entire process was seamless and enjoyable. It was especially meaningful to work with the same finance manager who helped me with my very first purchase 15 years ago—an incredible testament to their consistency and dedication to long-term customer relationships. If you’re in the market for a reliable make, go see Rich Wicker and Dan Schmidt, the finance mgr! You won’t be dissatisfied. More

Report | Print

Brilliance Honda is top notch. They gave me great service and attention during my car buying experience. I would highly recommend people buy their car at Brilliance Honda. I hav They gave me great service and attention during my car buying experience. I would highly recommend people buy their car at Brilliance Honda. I have now bought 5 cars from this dealership. Thomas Keefe was excellent to work with. Financing was outstanding as well. The service department over the years has been outstanding as well! More

Report | Print

Our 3rd Honda vehicle from Brilliance! As our Sales Person Damien did an outstanding job! Listened to my needs, explained the vehicle in detail, answered all questions, communicated proc As our Sales Person Damien did an outstanding job! Listened to my needs, explained the vehicle in detail, answered all questions, communicated processes. Very professional, pleasant and easy to interact with. There was an issue with Honda Finance which Darrell and Dan tried to work through but in the end I bought vehicle outright rather than finance. More

Report | Print

The staff are professional and friendly. Jeff was very informative, showing the vehicle and how to operate the HR-V as trade in was 14 years old and did not have the advance operating featu Jeff was very informative, showing the vehicle and how to operate the HR-V as trade in was 14 years old and did not have the advance operating features that are now available. We appreciated his knowledge. More

Report | Print

Everyone we dealt with at Brilliance Honda in Crystal Lake was courteous and professional. We received a friendly welcome as we entered the showroom and Evan and Dan were once again most helpful and know Lake was courteous and professional. We received a friendly welcome as we entered the showroom and Evan and Dan were once again most helpful and knowledgeable in assisting us throughout our new car purchase. We highly recommend Brilliance Honda More

Report | Print

Very knowledgeable sales team! Dealership made the transaction very simple. They delivered exactly what they promised. Dealership made the transaction very simple. They delivered exactly what they promised. More

Report | Print

Easy to work with, readily willing to help with any questions and concerns. Friendly and helpful salesman questions and concerns. Friendly and helpful salesman More

Report | Print

Always a pleasant experience at Brilliance Honda. Very appreciative Tommy went above and beyond for us!! Very appreciative Tommy went above and beyond for us!! More

Report | Print

My family has purchased 7 cars from Brilliance, all but 1 from Rob. Rob is excellent, freindly, and knowledgeable. I'll go back to him for my next one too! Service at Brilliance is great too. from Rob. Rob is excellent, freindly, and knowledgeable. I'll go back to him for my next one too! Service at Brilliance is great too. More

Report | Print

Everything went well and it was quick and easy. The salesman was very knowledgeable and up front and made a great experience. I would come back to buy another vehicle! The salesman was very knowledgeable and up front and made a great experience. I would come back to buy another vehicle! More

Report | Print