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Dan Raucci
Dan Raucci at Executive Kia

Dan Raucci

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.7
6 Reviews
4.7

6 Reviews

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6 Reviews of Dan Raucci

June 06, 2025

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Employee Rating

They took care of the car in a friendly and efficient way. Always a positive experience! More

by SECH55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice, Harrison Stone, Taylor Johnson

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Jun 06, 2025

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

June 02, 2025

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Employee Rating

I really like the ease of scheduling an appointment and being able to stay and wait for the car. I had a bad experience at another Kia dealer where they wanted the car dropped off for the entire day just t More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2025

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

May 29, 2025

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Employee Rating

I am very happy with the employees as a the service with you all,,,I haven't really had that anywhere before so I thank you so much. More

by joit1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Taylor Johnson

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May 30, 2025

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

May 26, 2025

Dealership Rating
Employee Rating

Quick service, never disappointed with KIA. The team is always helpful and pleasant to deal with. More

by CMG611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice, Harrison Stone , Jake Anthony, Rachel Marshall

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May 26, 2025

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

May 22, 2025

Dealership Rating
Employee Rating

Everyone at executive Kia is always very nice, very helpful, and very knowledgeable. We always bring our Kia Sorrento there for service and oil changes and everything and they are very accommodating an More

by RannC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice, Harrison Stone , Jake Anthony, Rachel Marshall

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May 22, 2025

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

April 16, 2025

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Employee Rating

Generally a good dealership but they didn't fix the problem I brought the car in for (navigation system not working) and left it to me to figure out how to solve the problem. More

by MNORKO0
Service Time
Service Communication
Recommend Dealer
No
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Apr 20, 2025

Executive Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Carl Maratta Service Manager

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