Dan Murray

They stand by the cars they sell. My son, who lives out of state and is in the Navy, bought his first car, a 1 year old Tacoma, remotely from this dealer in late August. I had en My son, who lives out of state and is in the Navy, bought his first car, a 1 year old Tacoma, remotely from this dealer in late August. I had encouraged him to buy in Des Moines so that we could see the truck in person. Eric Cornelison sold us the truck and was super helpful and worked with my son on the final purchase. When I went to pick it up, I noticed paint damage around the back rear wheel wells that was not in the inspection report. The manager came out to review it and they immediately said they would fix it and they did a beautiful job. Then, about two weeks later, my husband was washing the truck and saw significant hail damage on the roof. I confirmed the damage with a separate hail specialist who said it was considerable and then I called the Eric. I felt terrible having missed the damage and also knew my son could not afford to fix it out of pocket. Eric took our case to his manager and within about 5 minutes I had a call back with a "bring the truck in, we will take care of it". My son is about to come into town to pick the truck up and I am so happy. This dealership did the right thing both times we had an issue and the truck is now in really great shape. Go Toyota of Des Moines and thank you so much for making this a great first car purchase for our son! And, go Navy! More

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Was good our sales person was great help and very thoughtful Great help from her thoughtful Great help from her More

by RONJEANHARLEY Verified Customer Verified Customer

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Great people to work with. Would recommend to anyone looking for a vehicle. Not a high pressure place at all! Would recommend to anyone looking for a vehicle. Not a high pressure place at all! More

by RLFORT53 Verified Customer Verified Customer

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Ian was amazing to work with. He checked in with me many times throughout the process of buying the car., making sure everything was going well. He checked in with me many times throughout the process of buying the car., making sure everything was going well. More

by CHPNA Verified Customer Verified Customer

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I like how we talk with people with respect and the services was great , good job toyota of des moines services was great , good job toyota of des moines More

by FRANTZPROPHETE583 Verified Customer Verified Customer

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Great job by everyone involved. Super helpful and couldn't be happier with my truck Super helpful and couldn't be happier with my truck More

by MIKE@INMANHOMESDSM Verified Customer Verified Customer

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Great help with our customer service rep! He was open and honest throughout the buying process. He was open and honest throughout the buying process. More

by DCHRIS83 Verified Customer Verified Customer

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This was my third RAV4 gained through Toyota of Des Moines, and each time had been a great experience! Yesterday's transaction was smooth all the way through! Moines, and each time had been a great experience! Yesterday's transaction was smooth all the way through! More

by REVCPH Verified Customer Verified Customer

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They were very helpful and accommodating with us. We had a few issues but they waited while we fixed those issues. I am happy with the vehicle we purchased. Thank you to everyone that helped us. We had a few issues but they waited while we fixed those issues. I am happy with the vehicle we purchased. Thank you to everyone that helped us. More

by REMYNLEO110 Verified Customer Verified Customer

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The dealership was extremely easy to work with and completed all our requirements in a timely manner. Nick went out of his way to help us out! Great job! completed all our requirements in a timely manner. Nick went out of his way to help us out! Great job! More

by MARKBETHWILSON Verified Customer Verified Customer

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