Dan Ford | Page 22

Friendly and excellent service Steve was very nice and very knowledgeable. He was able to answer all my questions and explained things in detailed. I learned a lot of neat things a Steve was very nice and very knowledgeable. He was able to answer all my questions and explained things in detailed. I learned a lot of neat things about my car that I didn't know. With all the things I learned this makes me enjoy my car even more. Thank you, Steve, you were great! More

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Nothing But The Best I brought my beloved Forester in for Service. Dan took such great care of me! And my favorite car guy Trent Nichols was there too! So blessed to be I brought my beloved Forester in for Service. Dan took such great care of me! And my favorite car guy Trent Nichols was there too! So blessed to be part of the Tucson Subaru family! More

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Always great service. Enjoy going to Tucson Subaru. Trent make's it quick & easy. Have bought many car's from Trent, and will continue to send everyone we meet to see Trent Enjoy going to Tucson Subaru. Trent make's it quick & easy. Have bought many car's from Trent, and will continue to send everyone we meet to see Trent @ Tucson Subaru. Thank you for the great service, look forward to many more car's from Subaru. More

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Dan went the extra mile! Dan, in the service department, went above and beyond his job requirements to help me with a complicated situation. He was professional, friendly, hon Dan, in the service department, went above and beyond his job requirements to help me with a complicated situation. He was professional, friendly, honest, and extremely helpful. I would absolutely recommend him for your service needs. Thanks again, Dan. —The Knight family More

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Tire Warning Light Recently, my tire warning light came on. A week earlier, the same thing happened. When I stopped by the service department at Tucson Subaru the firs Recently, my tire warning light came on. A week earlier, the same thing happened. When I stopped by the service department at Tucson Subaru the first time, I was told I had a nail in one of the tires. I thought I just had an air pressure issue. I didn't have time to wait to get the tire checked out so I drove away. Only a few days later, the tire light came on again. I went back to the service department thinking the original tire with the nail was still causing problems. However, I found out another tire had a screw in it! This time, I had a little more time. Thank goodness for the great service staff. I want to commend London Tobin, Brian Senff, Weston Hoge and Juan Jacob for their outstanding service. Each of these four employees took the time to explain my situation and then repaired the tire. Not only that, they discovered a small oik leak in my engine and repaired that too. Plus, I only waited about half an hour. I couldn't be more impressed with the service team. Thank you very much for your effort. I highly recommend this dealership and especially, those four service techs. Thanks again. Tom Barker More

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Repeat customer I just bought my third Forester and ever since my first purchase back in 2010, the service at a Tucson Subaru has been outstanding. Most notably Tren I just bought my third Forester and ever since my first purchase back in 2010, the service at a Tucson Subaru has been outstanding. Most notably Trent Nichols has provided superior customer service throughout my entire experience. The Subaru product has proven time and time again to always meet my expectations and why I plan to keep coming back! More

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Warranty service and routine service The service department at this dealership is excellent. We have been dealing with them for many years. We are always satisfied with the service. We p The service department at this dealership is excellent. We have been dealing with them for many years. We are always satisfied with the service. We purchase all our cars there as we know the vehicle will be top notch and the service always excellent. This time we had some warranty work done. We picked up the vehicle on time and in great condition. They always check with us the next day to make sure all went well. More

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Just moved to Tucson and needed help Thanks to Jesse Friedman for helping us today getting our Subaru outback back on the road as promised. Even when the dealer computers crashed they we Thanks to Jesse Friedman for helping us today getting our Subaru outback back on the road as promised. Even when the dealer computers crashed they went to extra mile in getting our car looked at. I'll be back, they take good care of Subaru owners! More

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Completely positive! Very friendly and knowledgable technicians. Accurate estimates for time of service. Offer of loaner if I needed one. I have purchased 5 Outbacks fr Very friendly and knowledgable technicians. Accurate estimates for time of service. Offer of loaner if I needed one. I have purchased 5 Outbacks from this dealership and would look to them when I want a new one. More

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Service and Parts provided Excellent Service I recently went to Tucson Subaru for routine maintenance on my Legacy. It was first thing in the morning and Dan Ford, my service advisor, met me out I recently went to Tucson Subaru for routine maintenance on my Legacy. It was first thing in the morning and Dan Ford, my service advisor, met me outside and reviewed what would happen with the vehicle. He gave me an estimate of time, but noted that potentially it could be completed quicker and he would either find me in the waiting room or call me on my cell phone when complete. While waiting, I headed over to the Parts Department where Scott Buford did an excellent job reviewing the options available to me for purchasing a sunshade for me Legacy. He explained the material and benefits and additionally when he heard I was a veteran said he would give me a discount on the total price. I was able to get the shade within a few minutes, get a great discount and have Scott remind me to hold onto the receipt for one year in case the shade fell apart to get a full replacement. I was able to pass the shade over to Dan Ford who placed it in the back seat of my car so I didn't have to hold onto it. While waiting, my original car salesman, Ken Murch, stopped by to check on how the vehicle was doing and chat about my family. He was very friendly and took time from obviously a busy sales morning, to stop by and say hello. I really appreciated his effort. When all was done, rather than taking 3+ hours, my car was done at around two hours and I was down the road heading home. Excellent service and support by both Dan and Scott! More

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