Dan Ford | Page 10

I took my wife's 2019 Crosstrek for the AWD service last week. I was accommodated at my appointment time and I was back on the road in a relatively short period of time. As usual, this was another excellent week. I was accommodated at my appointment time and I was back on the road in a relatively short period of time. As usual, this was another excellent service experience with service advisor Dan Ford at Tucson Subaru. I wish all dealership service departments were like Tucson Subaru. More

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If you want to experience the most pleasant and enjoyable new car purchase transaction you've ever had, I would highly recommend you give Chris Smith a call at Tucson Subaru. The dealership is itself is sta new car purchase transaction you've ever had, I would highly recommend you give Chris Smith a call at Tucson Subaru. The dealership is itself is staffed with great employees in all departments, and salesman Chris Smith is really exceptional. He makes sure every aspect of the buying process is absolutely painless with no hassles whatsoever, and he goes out of his way to help you with any problems or questions. This is the second Subaru Legacy I've bought from Chris, and I can't see enough about what a great job he does. I now think of him more as a friend than salesman. You'll be amazed at how smooth the purchase of a car at Tucson Subaru goes if you give Chris Smith a call and set up an appointment. I would also like to add that Jennifer Duram in the Finance Department, and Service Advisor Dan Ford, are also exceptionally nice to do business with. More

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Darla was great in explaining all the technology and programming available in my Subaru. Great pace and just enough detail so I can program and make changes to the options. programming available in my Subaru. Great pace and just enough detail so I can program and make changes to the options. More

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Tucson Subaru is very professional! This is the third car we’ve purchased from them and each time has been a great experience! This is the third car we’ve purchased from them and each time has been a great experience! More

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Chris was very kind and helpful. He encouraged me to get a recommended fluid for my tires, which I'm thankful for the car being at tiptop shape. I also appreciate the staff that help He encouraged me to get a recommended fluid for my tires, which I'm thankful for the car being at tiptop shape. I also appreciate the staff that helped me with my loaner especially Roland. I witnessed him dealing with a very disgruntled customer with GREAT professionalism and kindness. You all are doing a great job! Love being a Subaru customer! More

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I've never purchased a Subaru before, but always had my eye on the Crosstrek. I finally decided it was time and went to Tucson Subaru. Alfredo was a friendly salesman. I had ordered some accessories and eye on the Crosstrek. I finally decided it was time and went to Tucson Subaru. Alfredo was a friendly salesman. I had ordered some accessories and he notified me the next day that they should be in by the end of the week. Curt, cut through all the financial paperwork at breakneck speed, including all the extras that can be added. The only "hiccup" I had was over an hour wait for the car to be readied after all the paperwork was completed. Curt was surprised as well and offered me some compensation! My appointment to go over the vehicle with any questions went very well with Darla. I did ask some questions she couldn't immediately answer, but Dan in the service center took care of that. A ride home was offered when I had my accessories installed as opposed to waiting in the lounge area. All in all, my purchase went very smooth and I expect my 6 month service to go well with the friendly staff. More

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The best! My Outback was well loved after 12 years, but it was showing signs of needing life support. Tucson Subaru had helped me keep it going for years, bu My Outback was well loved after 12 years, but it was showing signs of needing life support. Tucson Subaru had helped me keep it going for years, but it was time to move on. While in the car-buying process, I looked at several non-Subarus. I was almost set on a great little Chrysler minivan (I really liked it and the price was great!), but I realized that if *anything* went wrong with it, I would not be able to turn to Tucson Subaru's service department and Dan Ford. So, it is not a stretch to say that I decided to buy a brand *new* Subaru mostly because of the service I have received at Tucson Subaru. More

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Service reps are always polite. Not having to make appt for oil changes is very convenient. Coupons really help me! Not having to make appt for oil changes is very convenient. Coupons really help me! More

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I had another excellent service experience a week ago at Tucson Subaru with service advisor Dan Ford. I took my 100k mile Forester in for a coolant and serpentine belt change. Because I live almost an hour Tucson Subaru with service advisor Dan Ford. I took my 100k mile Forester in for a coolant and serpentine belt change. Because I live almost an hour away, I waited in the comfortable lounge area of the dealership. Dan had me back on the road in a reasonable amount of time. I'm always impressed with the service at Tucson Subaru. Thanks Dan! More

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This is our sixth Subaru and all were purchased from Tucson Subaru. It is also the first time we preordered and built a vehicle with all our specific needs. Chris made the ordering process and final pap Tucson Subaru. It is also the first time we preordered and built a vehicle with all our specific needs. Chris made the ordering process and final paperwork easy. We have worked with Chris on past purchases and appreciate his guidance. Dan Ford has been our service advisor since we purchased our first Subaru and is the main reason we have such high confidence in our vehicles. To us, Dan is Subaru. We could not be more pleased with the overall buying experience. More

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