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Dan Duffy
Dan Duffy at Colonial Ford of Plymouth

Dan Duffy

Service Advisor

Colonial Ford of Plymouth

11 Pilgrim Hill Rd
Plymouth, MA 02360

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4.8
23 Reviews
4.8

23 Reviews

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23 Reviews of Dan Duffy

August 30, 2026

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Employee Rating

Tremendous service. Professional and efficient work and great communication. Overall excellent job done by all. More

by bc094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Jon Rydings, Chuck Inocencio, Anthony Cristiani

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Aug 31, 2026

Colonial Ford of Plymouth responded

We’re glad the service on your Bronco was professional and efficient. Knowing you appreciated our clear communication and the overall work means a lot to our service team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 29, 2026

Dealership Rating
Employee Rating

Dan was great to work with, he made sure all my concerns were addresses and rectified. More

by jbridal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 29, 2026

Colonial Ford of Plymouth responded

Knowing Dan could resolve all your concerns during service on your F-150 is rewarding for our service department. Thank you for the five-star rating. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 28, 2026

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Employee Rating

Pleasant: informative: The service technician showed me a few things on my vehicle that are new. Thank you to the service and sales department More

by KIMBERLYCROSBY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Jon Rydings, Chuck Inocencio, Anthony Cristiani

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Aug 28, 2026

Colonial Ford of Plymouth responded

We’re pleased to hear that the service on your Ford Bronco Sport felt both welcoming and informative. Knowing our technician’s walk-through of the new features was helpful and you appreciated our sales department means a lot to us. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 26, 2026

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Employee Rating

The waiting area was really nice. Service was faster than expected. Everyone was very helpful. More

by joecruza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Zoe Lopes, Jon Rydings, Chuck Inocencio, Anthony Cristiani

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Aug 26, 2026

Colonial Ford of Plymouth responded

We’re glad the service on your Ford Explorer was faster than expected and that our waiting area felt comfortable for you. Hearing that everyone was so helpful means a lot to our team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 16, 2026

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Employee Rating

My 'go to' Ford dealership! Convenience & friendly staff in service & parts dept. Scheduling service is easy & the work is done in a timely manner. More

by Mike Domingos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Phil Gomes, Jhaki Wholey, Jon Rydings, Chuck Inocencio, Anthony Cristiani

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Aug 16, 2026

Colonial Ford of Plymouth responded

Your mention of our convenient scheduling and the friendly service and parts staff highlights our aim to make every visit seamless. Hearing that your F-150 was serviced promptly means a lot to our team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 12, 2026

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Employee Rating

All my service needs were met in a timely fashion. The service writer and the waiting area and my time spent waiting were all exceptional. More

by peobie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Jon Rydings, Chuck Inocencio, Anthony Cristiani

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Aug 12, 2026

Colonial Ford of Plymouth responded

Efficient service and a welcoming waiting area are central to how our service department operates. Knowing that all your service needs on your Ford F-150 were met promptly and that you found the waiting area exceptional means a great deal to our service team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 12, 2026

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Employee Rating

Easy appointment setting, fast service, attentive as well as very quick and friendly staff who work thrre More

by briannoyes19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Jon Rydings, Chuck Inocencio, Anthony Cristiani

Print
Aug 12, 2026

Colonial Ford of Plymouth responded

Knowing the appointment process felt easy means a lot to our service team. We’re glad your Ford Bronco’s service was fast and attentive. Thank you for highlighting our friendly staff and for the five-star rating. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 10, 2026

Dealership Rating
Employee Rating

Dan Duffy was the person I interracted with. He was wonderful and answered questions I had pertaining to the radio and a few other items. Super nice person! More

by BLEARY4231
Recommend Dealer
Yes
Print
Aug 10, 2026

Colonial Ford of Plymouth responded

We’re glad Dan could answer all your questions about the radio and other items. Knowing you found him super nice and helpful means a lot to our service team. Thank you for trusting our service department with your Ford Explorer. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 29, 2026

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Employee Rating

Drove 40 miles to get oil change because they were closest roush ford dealer. Got home and saw the receipt said I declined a service. Called and they said part was not in stock so they wrote that I More

by Michaelj2377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan

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Aug 02, 2026

Colonial Ford of Plymouth responded

Thank you, Michael, for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. Please reach out to us so we can speak directly, and we'll address your concerns in detail.

July 27, 2026

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Employee Rating

Service was great. Had a few things done and was ready for me when finished. More

by mspriss5151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Jon Rydings, Chuck Inocencio, Anthony Cristiani

Print
Jul 27, 2026

Colonial Ford of Plymouth responded

Thank you for sharing your feedback. We’re glad your Ford Explorer was ready promptly after service. Please reach out if we can help you again. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

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