Damon Martin | Page 8

Drove off the lot with a certified preowned 2022 Honda pilot I had to stop and get gas as the salesman left it on a fourth of a tank of gas after stating that they don’t fill up used cars after stopping t pilot I had to stop and get gas as the salesman left it on a fourth of a tank of gas after stating that they don’t fill up used cars after stopping to get gas. I got back into the vehicle And found that it would not start. I had to go purchase my own battery at 10:53 PM. It has been over a month and I have still not received reimbursement from the dealership. I have encountered poor interactions with every customer service representative. I have spoken to. Take your business elsewhere. If I could give a zero star review, I would. More

by JSWEBB88 Verified Customer Verified Customer

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Great experience. Noah was very knowledgeable and helpful. Would highly recommend this dealership to anyone. Noah was very knowledgeable and helpful. Would highly recommend this dealership to anyone. More

by SH Verified Customer Verified Customer

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Excellent customer service friendly Finance,sales person even General Manager contact and ask me how im doing Thank you for great Car buying experience person even General Manager contact and ask me how im doing Thank you for great Car buying experience More

by UMEXLOGISTICS Verified Customer Verified Customer

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Excellent customer service friendly Finance,sales person even General Manager contact and ask me how im doing Thank you for great Car buying experience person even General Manager contact and ask me how im doing Thank you for great Car buying experience More

by UMEXLOGISTICS Verified Customer Verified Customer

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Extraordinary service and compassionate staff! I love our new 2026 Buick Enclave! Reggie was great! I love our new 2026 Buick Enclave! Reggie was great! More

by MONTGOMERY1268 Verified Customer Verified Customer

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I found this vehicle on Randy Marions website Huntersville. When I called to ask about it, I was told it was in Statesville. I asked if it could be moved to Huntersville because Statesville farth Huntersville. When I called to ask about it, I was told it was in Statesville. I asked if it could be moved to Huntersville because Statesville farther than I wanted to drive for a car. First they said no. Then I got a call from another sales person who wanted to check if everything was set up for a test drive. So I told him no and why. He said he would move it to Huntersville the next day and we set up a test drive. The next day I was told the car is still in Statesville and I would have to go there to see it. The next day I called back and asked why they did not move the car, after I was assured it would be. After a couple more calls they again agreed th move the car. This time they did move it and I test drove it in Huntersville. I pointed out one thing, center console would not open. We discussed price, and thats when I was told It was $995 more because of some protectant they applied to the whole car. I was told I would have to pay for it if I want the car. I did buy the car, and was not happy about the price. I then asked Christian about the center console. His demeaner abruptly changed, witch surprized both my wife and my self. Basically he was telling us you purchased the car and its our problem now. I can deal with all these issues except the fact I had to pay for a protective coating I did not want. Ask before you buy. More

by amhlc527 Verified Customer Verified Customer

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Absolutely loved my experience with Stephen and Brandon at the Buick, GMC store. Incredible staff, walked up to someone greeting me with a smile and all my questions answered. Highly recommend! at the Buick, GMC store. Incredible staff, walked up to someone greeting me with a smile and all my questions answered. Highly recommend! More

by badbonicelli2000 Verified Customer Verified Customer

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Great team of folks from sales, to finance, to management. Fantastic experience purchasing a new AT4 after looking for weeks. management. Fantastic experience purchasing a new AT4 after looking for weeks. More

by Brandon.n.king Verified Customer Verified Customer

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Very professional and straightforward. Didn't waste time and were helpful in all aspects of my purchase! Steve Rogers (Captain America) was awesome to work with. Didn't waste time and were helpful in all aspects of my purchase! Steve Rogers (Captain America) was awesome to work with. More

by Paysour5 Verified Customer Verified Customer

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Randy Marion sales rep Johnny made this easy and fast to purchase the vehicle. Was prompt in responses and knew the vehicle inside and out. The service was excellent and the reason I drove from Charlotte purchase the vehicle. Was prompt in responses and knew the vehicle inside and out. The service was excellent and the reason I drove from Charlotte to use this dealership. More

by MATT MCKINNEY Verified Customer Verified Customer

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