Chris Brannen

I was Somewhat disappointed with the initial response from the service department, I had to have a serious discussion to get some positive feedback with a plan to fix the problem with my brand new vehicl from the service department, I had to have a serious discussion to get some positive feedback with a plan to fix the problem with my brand new vehicle. Thankfully after speaking with the Service Mgr. and the Dealership Mgr. I felt that my concerns were addressed and handled. More

by DEWALD5 Verified Customer Verified Customer

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I was in a pinch. My car overheated and was spewing coolant at the airport parking deck. Earl Gordon and the team helped me arrange a tow to the Huntersville locat My car overheated and was spewing coolant at the airport parking deck. Earl Gordon and the team helped me arrange a tow to the Huntersville location. By the next morning, my water pump was replaced and I was back on the road. The communication from Earl and the other advisors involved was excellent. More

by hokiefox Verified Customer Verified Customer

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The service department is incredible! They are fast, courteous and honest which was not my experience from other places in the past. Highly recommend! They are fast, courteous and honest which was not my experience from other places in the past. Highly recommend! More

by vernon.kristi Verified Customer Verified Customer

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service personnel are very good. from making appointment to keeping me up to date on progress. from making appointment to keeping me up to date on progress. More

by wnpbill57 Verified Customer Verified Customer

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I drive all the way from Mooresville just to go to this dealership because they are so much better than the one in Mooresville dealership because they are so much better than the one in Mooresville More

by michaelkolias Verified Customer Verified Customer

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Great customer service i recommend always are professional free coffee and water and cookies 🍪 good professional free coffee and water and cookies 🍪 good More

by BROWNOSO1 Verified Customer Verified Customer

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The AI answering system is a nightmare. Left a message twice and never received a return call. Once I got human contact, everything was great. Earl is the man . His buddy that works next to Left a message twice and never received a return call. Once I got human contact, everything was great. Earl is the man . His buddy that works next to him also helpful and a good guy. Also the two guys in parts were very helpful, More

by hdshogan0 Verified Customer Verified Customer

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I arrived a little late because I got lost. I thought that I would have to reschedule. I did not. They were so understanding. They walked me right in. I was seated in the comfortable lounge whi I thought that I would have to reschedule. I did not. They were so understanding. They walked me right in. I was seated in the comfortable lounge while I waited for my vehicle. I sat there think I was gonna be a long wait. NOT at all. I had my oil changed and a 12 point maintenance inspection done. Great service Great Staff. Thank you. More

by zeiglerjoanne25 Verified Customer Verified Customer

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Chandler always provides excellent customer service and the service is quick and easy process. Thanks the service is quick and easy process. Thanks More

by j_suave81 Verified Customer Verified Customer

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Everyone was professional and courteous. Job completed on time. Will definitely come back again for work Job completed on time. Will definitely come back again for work More

by HLADERER Verified Customer Verified Customer

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