Dallas Petriello
Dallas Petriello at Town East Ford
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Dallas Petriello

Business Office Manager

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

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4.5
29 Reviews
4.5

29 Reviews

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29 Reviews of Dallas Petriello

December 14, 2024

Dealership Rating
Employee Rating

Be careful! Disappointing that they waste your time all day. At the start of the process I asked if I could meet half way since it’s over 6 hours away from the d More

by Jsmitharmy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 16, 2024

Town East Ford responded

We’re truly sorry to hear about your frustrating experience. Your concerns are important to us, and we appreciate you bringing them to our attention. Please reach out to Lance Smith at jsmith02@vtaig.com to address your concerns and discuss any options that may better accommodate your situation. We value your feedback and would like to ensure this is handled appropriately. Thank you for giving us the opportunity to make things right.

November 30, 2024

Dealership Rating
Employee Rating

Blake and Dallas help me buy a car. Good guy. Thank you very much good job More

by Bawivanmang80
Recommend Dealer
Yes

Other Employees Tagged: Blake Smithers

Dec 04, 2024

Town East Ford responded

Thank you for your review! We're so glad to hear that Blake and Dallas were able to help you find the right car. They truly appreciate your kind words, and we’re happy to know you had a positive experience with them. If you need anything else, please don’t hesitate to reach out. We look forward to serving you again in the future!

November 07, 2024

Dealership Rating
Employee Rating

You need to clone Farley, as the nicest salesman I have ever met. Arthur in Service Writer was also very nice and went out of his way to help me and my dad. These are the reasons I drive from Fate to you More

by George Kleinmeier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian , Arthur in Service 👍

Nov 08, 2024

Town East Ford responded

Thank you so much for your kind words! We're thrilled to hear that Farle and Arthur made such a positive impact on your experience. We’re proud to have such dedicated and helpful team members who go above and beyond for our customers. It means a lot that you choose to drive all the way from Fate to visit us, and we’ll continue working hard to provide the outstanding service you’ve come to expect. We truly appreciate your loyalty and look forward to seeing you again!

October 28, 2024

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Employee Rating

Blake was excellent with showing me the trucks I came in for. Was well imformable with my questions. He was professional. More

by glee12288
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Smithers

Oct 29, 2024

Town East Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that Blake provided you with excellent service and answered all your questions about the trucks. Our team takes pride in being knowledgeable and professional, and it’s great to know that Blake made your experience a positive one. If you have any further questions or need assistance, feel free to reach out. Enjoy your new truck!

October 11, 2024

Dealership Rating
Employee Rating

Started the Process online and once we agreed on a price. I drove 5 hours to the dealership and everything was ready and waiting for me. Completed the paperwork and was it on my way home with a brand new tr More

by Jgully097
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Vespia

Oct 14, 2024

Town East Ford responded

Thank you for sharing your experience! We're thrilled to hear that your online process went smoothly and that everything was ready for you when you arrived. It's great to know that our staff made your visit friendly and helpful. Enjoy your new truck, and we look forward to serving you again in the future!

October 10, 2024

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Employee Rating

Jonathan was great to work with and very efficient. He was very helpful and got me all the information I needed and through the buying process smoothly. And my lord was he better than Chase. More

by Patrickfreehill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Durm

Oct 11, 2024

Town East Ford responded

Thank you for your wonderful review! We're thrilled to hear that Jonathan provided you with such great service and made your buying process smooth and efficient. We appreciate your feedback and will make sure to pass along your compliments to him. If you need any further assistance or have questions in the future, feel free to reach out. Enjoy your new vehicle!

September 24, 2024

Dealership Rating
Employee Rating

Thank you Blake and Jordy for helping buy a new car. Really nice guy. Good More

by yonb857
Recommend Dealer
Yes

Other Employees Tagged: Blake Smithers

Sep 25, 2024

Town East Ford responded

Thank you for your review! We're glad to hear that Blake and Jordy provided you with great assistance in buying your new car. Your satisfaction is important to us, and we appreciate your feedback. We look forward to serving you again in the future!

September 21, 2024

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Employee Rating

The process took some time but we closed the deal on same day. Friendly staff More

by Tee
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Smithers, Travis Ferguson

Sep 23, 2024

Town East Ford responded

Thank you for your review! We're glad to hear that you closed the deal on the same day and that our staff made the process enjoyable for you. We appreciate your patience and look forward to assisting you again in the future!

September 12, 2024

Dealership Rating
Employee Rating

Great experience. We were treated great by everyone. Would recommend this dealership to anyone. Good selection of in stock vehicles to choose from. More

by Jeremych
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian , Matt DeAnda

Sep 13, 2024

Town East Ford responded

Thank you for the fantastic review! We're delighted to hear that you had a great experience and that our team treated you well. It’s also wonderful to know that you found our selection of vehicles to your liking. We truly appreciate your recommendation and look forward to serving you or anyone you refer in the future. If you need anything else, don’t hesitate to reach out!

September 02, 2024

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Employee Rating

We felt the dealership listened to our needs and helped us make a sound decision that met our needs at a price we could afford. More

by r-jstone
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2024

Town East Ford responded

Thank you for sharing your experience with us! We're delighted to hear that our team listened to your needs and helped you find a solution that fit both your requirements and budget. Your satisfaction is our priority, and it's wonderful to know we were able to assist you in making a sound decision. If you have any more questions or need further assistance, don't hesitate to reach out!

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