Dale McMullen
Dale McMullen at Westside Lexus

Dale McMullen

General Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
28 Reviews
5.0

28 Reviews

Write a Review

Dealership Experience

26 yrs, 1 mo

28 Reviews of Dale McMullen

October 03, 2024

Dealership Rating
Employee Rating

Excellent sales and service…a little disappointed with the performance of the Nx250…the ride is noisy and the engine/motor does not support the size of the car… My previous car was an nx200 with a turbo, More

by PBEAN2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2024

Westside Lexus responded

Thank you for sharing your feedback with us at Westside Lexus. We're glad to hear that our sales and service met your expectations, though we understand the concerns about the Lexus NX 250's performance compared to your previous vehicle. Your input is valuable, and we'll be sure to pass it along!

October 02, 2024

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Employee Rating

Amazing customer service through ever step of the buying process! Absolutely positively love this place! More

by rozmino39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Phillips, Dominic Thornton

Oct 02, 2024

Westside Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that every step of your buying process was amazing at Westside Lexus. Enjoy your new vehicle!

September 18, 2024

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Employee Rating

Fast, friendly, knowledgeable service every time I shop here. The sales and finance department are the best in the business. More

by regarcia762
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 19, 2024

Westside Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that our sales and finance teams at Westside Lexus consistently provide top-notch service. We look forward to serving you again in the future!

May 12, 2024

Dealership Rating
Employee Rating

Everything was wonderful! The entire process was done efficiently by highly knowledgable and friendly employees. Couldn't be happier with our new GX. We bought our previous More

by patti.davis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bret Aldridge, Mary Margaret McGowan , Sydney did a great job walking us through the features of our new GX

May 13, 2024

Westside Lexus responded

Patti, we're so glad to know that you had a wonderful experience with us at Westside Lexus! It's great to see your continued support and satisfaction with our service. Enjoy the new GX!

April 02, 2024

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Employee Rating

very pleased with the service. Everyone was nice and got us what we wanted. Probably the best car shopping experience I have ever had. More

by stephen.holder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

Westside Lexus responded

Stephen, we're delighted to know you had a top-notch car shopping experience at Westside Lexus. Thanks for the positive feedback and enjoy your new ride!

November 09, 2023

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Employee Rating

outstanding sales person. Very knowledgeable of your products. Extremely professional. Very impressed with the showroom. More

by garymcmullen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2023

Westside Lexus responded

Gary, we're delighted to know you had an outstanding experience with our sales team at Westside Lexus and enjoyed our showroom. Thanks for the positive feedback!

October 25, 2022

Dealership Rating
Employee Rating

This was one of the most incredible experiences of car buying I have ever had! The vehicle, the facility and the entire staff were far beyond excellent!!! More

by paulatkinson54@icloud.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers , Nam Pham

Oct 26, 2022

Westside Lexus responded

The Westside Lexus sales team will be happy to know that they were able to provide such an effortless buying experience for you. Enjoy the new ride!

July 08, 2022

Dealership Rating
Employee Rating

I have been a customer for more than 15 years and the buying experience has always been outstanding! More

by amk0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann , Nam Pham

Jul 08, 2022

Westside Lexus responded

Thanks for your loyalty to Westside Lexus! We greatly appreciate your trust and five-star rating. Have a fantastic day!

March 31, 2022

Dealership Rating
Employee Rating

WSL and Steve always go above and beyond to accommodate my needs. Great value and fantastic customer service More

by JGBAARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2022

Westside Lexus responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had a successful experience working with the Westside Lexus team. Drive safely, and we hope to see you back!

September 04, 2021

Dealership Rating
Employee Rating

From start to finish everything about Westside Lexus is first class. Friendly people, immaculate facility, and people that care about you as an individual. I’ve never been treated so well when looking for More

by hookdos
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Breaux, Paul Rockett, Philippe Haddad , Nam Pham

Sep 07, 2021

Westside Lexus responded

This review makes our day! Thank you for coming to Westside Lexus and for taking the time to share your glowing feedback. We hope you are loving your new car!

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