Dakota Haddad

Fantastic Experience at Mercedes-Benz of Sudbury! My husband and I had an outstanding experience working with the team at Mercedes-Benz of Sudbury. From the moment we arrived, Charles, our Sales C My husband and I had an outstanding experience working with the team at Mercedes-Benz of Sudbury. From the moment we arrived, Charles, our Sales Consultant, made the entire process seamless and stress-free. He is not only highly knowledgeable about the vehicles but also genuinely dedicated to finding the right car for your needs. What impressed us most was his professionalism and honesty. Charles was transparent about every detail and worked diligently to ensure we received a fair deal for our GLS, all while avoiding any pressure or sales tactics. His communication was excellent throughout, always keeping us informed and promptly answering any questions we had. His attention to detail and friendly approach made us feel confident and comfortable at every stage of the process. The business side of things was also smooth, with Yatin offering us a competitive financing option and providing helpful information about warranty packages. When it came to the post-purchase experience, Jonny was exceptional. He took the time to walk us through all the features of our new car, demonstrating impressive patience and expertise. His thoroughness and willingness to address every question left us feeling completely at ease with our purchase. Jonny’s commitment to a personalized, informative experience was truly standout. Thanks to Charles, Dakota, Yatin, and Jonny, we drove off feeling thrilled with our new car and the level of service we received. We highly recommend Mercedes-Benz of Sudbury to anyone looking for a positive, hassle-free car-buying journey. More

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Buying a C300 from Mercedes Benz of Sudbury was a very enjoyable experience for me. My Sales Consultant, Dakota Haddad was accomplished at finding suitable models which fit my desired feature list and Sal enjoyable experience for me. My Sales Consultant, Dakota Haddad was accomplished at finding suitable models which fit my desired feature list and Sales Manager Brad Rafter was very accommodating in giving me a great sales price. The business end was effortless with Josue Bulux providing a low financing option and useful information on warranty packages I might consider. Then when I picked up the car, Jonny Pham was phenomenal in helping me familiarize myself with using the MBUX interface. Great sales service all around! More

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I received the most comprehensive and relatable review of my Mercedes EQS, Jonny Pham takes his time, has unbelievable patience (needed it for me because this was all new!) and took extra time to take care o my Mercedes EQS, Jonny Pham takes his time, has unbelievable patience (needed it for me because this was all new!) and took extra time to take care of problems I was having with customer service with an outside company and resolving them. Way over and above my expectations, I am delighted with the service I received and a special shout out to Sharon Tyler who coordinated and listened to my initial call to MB Sudbury! Thank you!!! More

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Jonny held a training on our new GLE 350, he is patient, extremely knowledgeable and a huge asset to the Mercedes Benz team. I look forward to working with Jonny again! extremely knowledgeable and a huge asset to the Mercedes Benz team. I look forward to working with Jonny again! More

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Jonny: A Tech Wiz at Mercedes-Benz of Sudbury I recently had the pleasure of working with Jonny, the tech expert at Mercedes-Benz of Sudbury, and I cannot say enough positive things about him. His recently had the pleasure of working with Jonny, the tech expert at Mercedes-Benz of Sudbury, and I cannot say enough positive things about him. His knowledge of the vehicle’s technology is truly impressive. He patiently walked us through every feature, ensuring we understood how to utilize them to our full advantage. What truly sets Jonny apart is his dedication to providing exceptional customer service. He went above and beyond to make sure we felt comfortable and confident with our new car. His friendly and approachable demeanor made the entire experience enjoyable. Without hesitation, I would recommend Jonny to anyone looking for expert tech assistance at Mercedes-Benz of Sudbury. He is a valuable asset to the dealership. Five stars all around! More

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Dakota, Nick, Mike, and Johnny were great to work with. Made my experience very good. Made my experience very good. More

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First a general compliment for the beautiful showroom, clean, comfortable waiting area, soothing music, low volume tv, cold/ hot refreshments, then there is the courteous and knowledgeable people. 🙏🏼 clean, comfortable waiting area, soothing music, low volume tv, cold/ hot refreshments, then there is the courteous and knowledgeable people. 🙏🏼 Mr. Herb Chambers, I will direct this to you, Not sure if you have time to read reviews, but certainly hope you somehow get your eyes on this Team. You can be very proud of the incredible dedicated Natick Team. I will start with my experience with Jonny, he was nothing but stellar, polite & knowledgeable. This young man knows the ins and outs of every detail and took his time to patiently explaining them, it was a lot to take in and extra time extended if I need it in the future. As for the rest of the team, I was courteously greeted and helped by Sharon at the front desk then directed to the sales team. Danny, Franco and Dakota, each individually showed class, respect and knowledge of the cars and services available. As for the finance department, well,….Mr. Kolls Oloko was thorough in explaining the ins & outs of the available extras for car & rim protection and took his time about the financials. Thank you to All. Mr. Chambers, in all, I walked away with The Best Car Buying Experience. I have already shared with many of my friends how the old Herb Chambers commercials used to get my attention, now I have experienced Mr. Chambers’ promise. 🙏🏼 Nothing like it! Thank you Natick Team, you all made spending my $$$$ easy & seamless !! 🫶🏻 See you around town . More

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Casual but professional low pressure sales experience. Very reasonable trade allowance and price of vehicle. Very reasonable trade allowance and price of vehicle. More

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Great facility, nice selection, very friendly and helpful, wonderfully professional. Working with Dakota was so refreshing. She knew the car in and out and was incredibly capable. helpful, wonderfully professional. Working with Dakota was so refreshing. She knew the car in and out and was incredibly capable. More

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Great service! Extremely attentive and proactive workers! Overall, they are an amazing dealership that treats everyone with respect. Dakota was extremely kind and i Extremely attentive and proactive workers! Overall, they are an amazing dealership that treats everyone with respect. Dakota was extremely kind and informative. More

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