Dakota Haddad

I received the most comprehensive and relatable review of my Mercedes EQS, Jonny Pham takes his time, has unbelievable patience (needed it for me because this was all new!) and took extra time to take care o my Mercedes EQS, Jonny Pham takes his time, has unbelievable patience (needed it for me because this was all new!) and took extra time to take care of problems I was having with customer service with an outside company and resolving them. Way over and above my expectations, I am delighted with the service I received and a special shout out to Sharon Tyler who coordinated and listened to my initial call to MB Sudbury! Thank you!!! More

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Jonny held a training on our new GLE 350, he is patient, extremely knowledgeable and a huge asset to the Mercedes Benz team. I look forward to working with Jonny again! extremely knowledgeable and a huge asset to the Mercedes Benz team. I look forward to working with Jonny again! More

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Jonny: A Tech Wiz at Mercedes-Benz of Sudbury I recently had the pleasure of working with Jonny, the tech expert at Mercedes-Benz of Sudbury, and I cannot say enough positive things about him. His recently had the pleasure of working with Jonny, the tech expert at Mercedes-Benz of Sudbury, and I cannot say enough positive things about him. His knowledge of the vehicle’s technology is truly impressive. He patiently walked us through every feature, ensuring we understood how to utilize them to our full advantage. What truly sets Jonny apart is his dedication to providing exceptional customer service. He went above and beyond to make sure we felt comfortable and confident with our new car. His friendly and approachable demeanor made the entire experience enjoyable. Without hesitation, I would recommend Jonny to anyone looking for expert tech assistance at Mercedes-Benz of Sudbury. He is a valuable asset to the dealership. Five stars all around! More

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Dakota, Nick, Mike, and Johnny were great to work with. Made my experience very good. Made my experience very good. More

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First a general compliment for the beautiful showroom, clean, comfortable waiting area, soothing music, low volume tv, cold/ hot refreshments, then there is the courteous and knowledgeable people. 🙏🏼 clean, comfortable waiting area, soothing music, low volume tv, cold/ hot refreshments, then there is the courteous and knowledgeable people. 🙏🏼 Mr. Herb Chambers, I will direct this to you, Not sure if you have time to read reviews, but certainly hope you somehow get your eyes on this Team. You can be very proud of the incredible dedicated Natick Team. I will start with my experience with Jonny, he was nothing but stellar, polite & knowledgeable. This young man knows the ins and outs of every detail and took his time to patiently explaining them, it was a lot to take in and extra time extended if I need it in the future. As for the rest of the team, I was courteously greeted and helped by Sharon at the front desk then directed to the sales team. Danny, Franco and Dakota, each individually showed class, respect and knowledge of the cars and services available. As for the finance department, well,….Mr. Kolls Oloko was thorough in explaining the ins & outs of the available extras for car & rim protection and took his time about the financials. Thank you to All. Mr. Chambers, in all, I walked away with The Best Car Buying Experience. I have already shared with many of my friends how the old Herb Chambers commercials used to get my attention, now I have experienced Mr. Chambers’ promise. 🙏🏼 Nothing like it! Thank you Natick Team, you all made spending my $$$$ easy & seamless !! 🫶🏻 See you around town . More

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Casual but professional low pressure sales experience. Very reasonable trade allowance and price of vehicle. Very reasonable trade allowance and price of vehicle. More

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Great facility, nice selection, very friendly and helpful, wonderfully professional. Working with Dakota was so refreshing. She knew the car in and out and was incredibly capable. helpful, wonderfully professional. Working with Dakota was so refreshing. She knew the car in and out and was incredibly capable. More

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Great service! Extremely attentive and proactive workers! Overall, they are an amazing dealership that treats everyone with respect. Dakota was extremely kind and i Extremely attentive and proactive workers! Overall, they are an amazing dealership that treats everyone with respect. Dakota was extremely kind and informative. More

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I had an exceptional experience working with Dakota Haddad when buying my car. Her knowledge, kindness, and patience made the entire process smooth and enjoyable. Dakota's expertise was evident as she Haddad when buying my car. Her knowledge, kindness, and patience made the entire process smooth and enjoyable. Dakota's expertise was evident as she guided me through the options, providing valuable insights. She genuinely listened to my preferences, ensuring a tailored and stress-free experience. Her friendly demeanor and unwavering patience set her apart. I highly recommend Dakota for her outstanding service and would gladly seek her assistance again in the future. More

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This was the fastest and easiest car purchase I have ever experienced. Dakota was very knowledgeable about the car I was buying". experienced. Dakota was very knowledgeable about the car I was buying". More

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