DaVaughn Irvin-Sheplar | Page 3

This dealership is amazing ! 10/10. Victor R. Was amazing he helped me pick out the right car for me. This place will work with all your needs and worries to help find the best c 10/10. Victor R. Was amazing he helped me pick out the right car for me. This place will work with all your needs and worries to help find the best car for you. I been apart of the Honda family for a long time . Honda truly is the best. Finance and Delivery both help make sure I was set for my take off. I definitely recommend Scott Clark Honda Independence More

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Jay is absolutely wonderful! He really looks out for people and respects what they can and can't afford. He does whatever he can to make sure you are 100% ecstatic about your pur He really looks out for people and respects what they can and can't afford. He does whatever he can to make sure you are 100% ecstatic about your purchase! More

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Louie is awesome! He helped me get into my new lease. Go see him if you want an honest sales man. He helped me get into my new lease. Go see him if you want an honest sales man. More

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Luis was great. He was very knowledgeable. Easy to talk to. He handled himself in a professional manner. Listened to what we were looking for. Very helpful. He was very knowledgeable. Easy to talk to. He handled himself in a professional manner. Listened to what we were looking for. Very helpful. More

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Pleasant environment, has kids room, employers are trained well, meet our need. Louie has a professional behavior, understood us and give us best deal trained well, meet our need. Louie has a professional behavior, understood us and give us best deal More

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There was a couple of flaws on the car, but Victor had them taken care of for us. Victor knew his product and could answer our questions without hesitation. He also placed a CR V and a Passport side by si them taken care of for us. Victor knew his product and could answer our questions without hesitation. He also placed a CR V and a Passport side by side so we could compare them easily. Enjoyed talking to him. More

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Luis was very knowledgeable and professional. He didn’t pressure me with anything. I will definitely recommend him to my friends and family He didn’t pressure me with anything. I will definitely recommend him to my friends and family More

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Luis is a great sale respectful and friendly we appreciate we have a perfect car appreciate we have a perfect car More

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Disgusting how far they will go to screw you out of thousands. Devaughn lied about every single aspect of my contract; said interest was included in the final number, then received the actual contract thousands. Devaughn lied about every single aspect of my contract; said interest was included in the final number, then received the actual contract in the mail a week later and there was several thousand dollars added on because they did not include interest in the total like they said. Lied and said I could only get approved for one car that was over budget and I hated. My lender said this was untrue, and if I could get my original financing paperwork from the dealership I could get out of my contract (they changed my income amounts and straight up lied on my application AFTER I signed it). No surprise, they refuse to give me my paperwork. Leo charged me ridiculous amounts for warranties and gap insurance, then wouldn’t answer phone calls for weeks to cancel them…then blatantly lied and said they were cancelled…then a week later I have to come in and cancel them? Conveniently this was after the deadline to cancel and I ended up paying for the majority of the warranties anyway. My credit is destroyed, I was pushed into buying this car and when I made it very clear I couldn’t afford it I was told this car was literally my only option. I needed a car. Was given options to come back after a few months of working on my credit (which was in the 600s) then was told by other dealerships that was complete xx and never would have been an option. This contract has negatively affected my finances and will continue to for YEARS, I have no choice but to struggle through paying it off and try to rebuild my credit; trading in a car I’m upside down $10k on would turn this in to a cycle. It is easy to feel like you are being given good customer service or being helped in the moment, but clearly not one person that “helped” me here has any integrity or empathy. All of the bad reviews say the same things, and half of the people giving good reviews probably don’t realize they have been screwed over yet. I bought multiple cars at this dealership through Devaughn. Never again will I go to a Scott Clark dealership. More

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Jay provided superior customer service when I came in for a test drive. He was patient and understanding as I asked multiple questions and saw many cars that fit my needs. I would recommend Jay to anyone nee a test drive. He was patient and understanding as I asked multiple questions and saw many cars that fit my needs. I would recommend Jay to anyone needing assistance in finding the best car for them! More

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