DJ Hicks

Was trying to work with Kelly in regards to a new truck for my business. Make a long store short finally found the truck that would work and I as sent 3 different sets of numbers by 2 different managers. N for my business. Make a long store short finally found the truck that would work and I as sent 3 different sets of numbers by 2 different managers. Numbers they worked out before sending to me. After the last numbers I received I agreed to do the deal. After speaking to the manager verifying the numbers he sent me which he verified being true. I sent my docs needed to begin the paperwork process. Same manager calls a couple hours later saying they will now no longer honor the deal with the figures he sent me. As I ask for sometime to call me in regard to this the GM called me and gave the sorriest excuse as to why they would not honor the deal after myself and the sales manager agreed to numbers. I then get a text that they sold the truck but would find me another one. Here we are 4 days later and I’ve heard nothing from the salesperson or management. I’ve texted and call both sales and management and have receive 0 contact. Legal ramifications are set. No wonder Jimmy Britt sold out his other stores. This is standard practice I assume. More

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Richard was able to get me into a "New" Used Truck after a 2 month battle with a previous truck I had being in a wreck and not being able to be fixed. Byron the Finance Manage and DJ Hicks the General Mana a 2 month battle with a previous truck I had being in a wreck and not being able to be fixed. Byron the Finance Manage and DJ Hicks the General Manager were involved in helping me Secure the new truck. I originally was going to purchase a 2020 Ford Ranger, however, I saw a Ram 1500 Warlock and they helped me secure the deal. More

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Great service, in a quick amount of time. The two free oil changes that came with my vehicle purchase from Jimmy Britt made it cost free also. The two free oil changes that came with my vehicle purchase from Jimmy Britt made it cost free also. More

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Excellent customer service . Friendly attitude Loved how quickly paperwork was done.Ms Kelly is very professional. Friendly attitude Loved how quickly paperwork was done.Ms Kelly is very professional. More

by cbostic1959 Verified Customer Verified Customer

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Great dealership to work with. Minnie Cooper did a great job along with the rest of team there. I would buy again from them. Minnie Cooper did a great job along with the rest of team there. I would buy again from them. More

by jphancock.jh Verified Customer Verified Customer

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Great people and Im thrilled with my new Jeep Gladiator Mojave. Great Jeep at a great price ! Mojave. Great Jeep at a great price ! More

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The Finance department is a bunch of xxxxxxxx. They are not transparent in their dealings. I’m speaking in terms of finance rates and extended warranty. I went in with a credit score of over 800 They are not transparent in their dealings. I’m speaking in terms of finance rates and extended warranty. I went in with a credit score of over 800 and $15000 in cash and was given an interest rate of 8.21. Of course I have since refinanced with a rate o 4.24. I like the vehicle but would not recommend the way you do business. More

by rweldon51 Verified Customer Verified Customer

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Excellent customer service and a true life saver, very appreciative thanks guys you're the best :-) appreciative thanks guys you're the best :-) More

by dco Verified Customer Verified Customer

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The dealership itself is a great place they always have plenty of vehicles to choose from. plenty of vehicles to choose from. More

by khoward1715 Verified Customer Verified Customer

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Great service department, great sales team. I would definitely recommend them to any of my friends. I would definitely recommend them to any of my friends. More

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