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DAVID H ALCARAZ

Overview Reviews (142) Inventory (204)

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DAVID H ALCARAZ

DAVID H ALCARAZ | Page 6

Sales & Lease Specialist

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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5.0

142 Reviews

Overview Reviews (142) Inventory (204)

5.0

142 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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142 Reviews of DAVID H ALCARAZ

February 26, 2025

Dealership Rating

Employee Rating

Came in for a car wash and every one treated me with respect. I love coming here and will continue to recommend people on stopping here for a purchase!!! respect. I love coming here and will continue to recommend people on stopping here for a purchase!!! More

by LYDB.gates

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Rybowiak, Edgar Anaya, Evelyn Franchi, Lazaro Del Sol

Feb 27, 2025 -

City Volkswagen of Chicago responded

Thanks for sharing about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Chris Capparelli Service Director ccapparelli@cityautogroup.com

February 24, 2025

Dealership Rating

Employee Rating

Would recommend to all. my friends. David was amazing! Great job. Vw love! Will be back. my friends. David was amazing! Great job. Vw love! Will be back. More

by dorigal8

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Edgar Anaya, Juan Fuentes , Tim Curran, Clemente Garibay

Feb 25, 2025 -

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that David had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 22, 2025

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Employee Rating

David ruled and made the experience as enjoyable as it could be. He even found our old garage door opener and the smokes from all the VW staff couldn’t be more appreciated in what is usually a stressful e could be. He even found our old garage door opener and the smokes from all the VW staff couldn’t be more appreciated in what is usually a stressful experience. More

by Kevin.r.kujawa

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Edgar Anaya

Feb 23, 2025 -

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Kevin, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 22, 2025

Dealership Rating

Employee Rating

David was amazing and so helpful throughout his process for us. We really enjoyed working with him and would highly recommend him if you’re looking to buy a car. We are really excited about our purchase an for us. We really enjoyed working with him and would highly recommend him if you’re looking to buy a car. We are really excited about our purchase and grateful for his help! More

by Laurawkujawa

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Edgar Anaya

Feb 22, 2025 -

City Volkswagen of Chicago responded

Thank you, Laura! Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 15, 2025

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Employee Rating

David is the best man in the building he just made my dreams come true with my dream car dreams come true with my dream car More

by annaflasza

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Juan Fuentes , Tim Curran, Clemente Garibay

Feb 17, 2025 -

City Volkswagen of Chicago responded

Thank you so much, Anna, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with David! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 08, 2025

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Employee Rating

Super awesome service ! Juan was amazing and his Manager they were super helpful in getting me into my new car ! VW is the way to go and you won’t be disappointed they will Juan was amazing and his Manager they were super helpful in getting me into my new car ! VW is the way to go and you won’t be disappointed they will fight tooth and nail to get you the price and payment you’re looking for. I appreciate their hard work and dedication in this process because lord knows car buying and shopping ain’t easy but they make it easy peezy. Thanks again guys! Keep it up and I’ll be back for sure. More

by Stacieemartinez14

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Juan Fuentes , Tim Curran

Feb 09, 2025 -

City Volkswagen of Chicago responded

Hi Stacie: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 08, 2025

Dealership Rating

Employee Rating

Juan is very nice! He was very honest and gave honest opinion! Tim the manger was also very honest and helpful. I truly appreciate the deal we worked out He was very honest and gave honest opinion! Tim the manger was also very honest and helpful. I truly appreciate the deal we worked out More

by kduarte

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Juan Fuentes , Tim Curran

Feb 09, 2025 -

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Juan here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

January 04, 2025

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Employee Rating

OMG this car buying experience was the best I have had in years. David was so knowledgeable, helpful and friendly. I am definitely sold on Volkswagen and will be a lifetime customer!!Highly recommend years. David was so knowledgeable, helpful and friendly. I am definitely sold on Volkswagen and will be a lifetime customer!!Highly recommend More

by Whitney T

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Edgar Anaya , Marcin Dobski

Jan 05, 2025 -

City Volkswagen of Chicago responded

Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Whitney, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 06, 2024

Dealership Rating

Employee Rating

Really appreciated the dedication to make sure that I was going home with the car that was made for me! going home with the car that was made for me! More

by ortiz1188

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Evelyn Franchi, Juan Fuentes , Clemente Garibay

Dec 06, 2024 -

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 03, 2024

Dealership Rating

Employee Rating

David Alcaraz was professional and helpful during the purchasing process! Very knowledgeable about the car and answered all my questions purchasing process! Very knowledgeable about the car and answered all my questions More

by sebbypartyka

Recommend Dealer

Yes

Other Employees Tagged: Edgar Anaya, Evelyn Franchi

Dec 03, 2024 -

City Volkswagen of Chicago responded

Thank you for your kind words for David and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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