Cyrena Morena | Page 22
Service Advisor
Capistrano Mazda
32852 Valle Road
San Juan Capistrano, CA 92675
329 Reviews
Write a Review329 Reviews of Cyrena Morena
February 04, 2020
Service writer was friendly, knowledgeable and professional. Most important; the car was ready when she said it would be! The Service Department was easy to locate and the interior was modern, op professional. Most important; the car was ready when she said it would be! The Service Department was easy to locate and the interior was modern, open and inviting ...not dingy and run down like some dealerships. The waiting area was also very nice. More
February 02, 2020
As always, premium service with a great staff Title says it all! Always receive a warm welcome and am never in doubt that my needs will be met. There's a word count minimum so here are a few extra Title says it all! Always receive a warm welcome and am never in doubt that my needs will be met. There's a word count minimum so here are a few extra words. More
Other Employees Tagged: Hector Arvizu, Lou Bastiaans , Alex Hernandez
January 31, 2020
The servicemen at Mazda were wonderful. They did my car The servicemen at Mazda were wonderful. They did my car in the time they said they would. My Mazda runs smoothly...... I love my Mazda The servicemen at Mazda were wonderful. They did my car in the time they said they would. My Mazda runs smoothly...... I love my Mazda More
January 31, 2020
Dirty car and no one ever called You have to do a lot of the work yourself with this service center. Poorly managed service center. Plus my car was filthy when I got it back. You have to do a lot of the work yourself with this service center. Poorly managed service center. Plus my car was filthy when I got it back. More
January 30, 2020
ALWAYS a positive experience! I am on my second car from Capistrano Mazda. One of the main reasons I have and will keep going back is because of the excellent service I receive fr I am on my second car from Capistrano Mazda. One of the main reasons I have and will keep going back is because of the excellent service I receive from the maintenance department. From setting up an appointment to the care my car receives; it is all performed with excellence. More
January 28, 2020
Addressed my concerns Cyrena was attentive and listened to my needs and assisted with everything I needed as expeditiously as possible. Manager was helpful as always. I wil Cyrena was attentive and listened to my needs and assisted with everything I needed as expeditiously as possible. Manager was helpful as always. I will return. More
Other Employees Tagged: Lou Bastiaans
January 28, 2020
Always a great experience at Capo Mazda! Cyrena is always professional and friendly. I brought my car in early, and they accommodated nicely. They did a good job on the car wash as well. professional and friendly. I brought my car in early, and they accommodated nicely. They did a good job on the car wash as well. More
January 28, 2020
5,000 mile service Excellent service and attention. All questions and concerns were addressed and I was particularly impressed by the service video I received and the i Excellent service and attention. All questions and concerns were addressed and I was particularly impressed by the service video I received and the information on the CX30. More
Other Employees Tagged: Diego Blakely
January 27, 2020
45,000 mile miata service and minor work and oil change I have been dealing with car dealerships for service for almost 50 years. My experience with capistrano mazda not only has been the finest, but there I have been dealing with car dealerships for service for almost 50 years. My experience with capistrano mazda not only has been the finest, but there is no "close second". From making appointments, being treated professionally and with a personal touch by my service representative, to quality service and extremely fair pricing, the experience has been uniformly postive, particularly in light of my prior experience with many other dealerships. For my last two visits, my rep, Cyrena Moreno, has been the most professional, personable, and courteous person I have dealt with in many years. It is because of people like this, and a dealership like this that i am sure all my future purchases and service will be here More

