Cyrena Morena | Page 21
Service Advisor
Capistrano Mazda
32852 Valle Road
San Juan Capistrano, CA 92675
329 Reviews
Write a Review329 Reviews of Cyrena Morena
March 05, 2020
Installed apple play The very best service and the nicest employees. They were looking out for my best interest in regards to the installation of the apple play and rep The very best service and the nicest employees. They were looking out for my best interest in regards to the installation of the apple play and replaced my screen for no extra charge. Great job💯 More
Other Employees Tagged: Lou Bastiaans
February 27, 2020
Perfect Bought my car at Capistrano Mazda almost two years ago. The dealership is clean, they have friendly staff, a comfortable waiting area with water and Bought my car at Capistrano Mazda almost two years ago. The dealership is clean, they have friendly staff, a comfortable waiting area with water and snacks provided. Great customer service always!! More
Other Employees Tagged: Josh Jaurequi
February 27, 2020
Service was great! My advisor Cyrena was friendly and explained everything to me perfectly. This was my second time speaking with her and she provided awesome customer service. explained everything to me perfectly. This was my second time speaking with her and she provided awesome customer service. More
February 25, 2020
Great Service! Visiting Capistrano Mazda is always a pleasant experience. Cyrena made sure I understood everything that needed to be done to my vehicle and she kindl Visiting Capistrano Mazda is always a pleasant experience. Cyrena made sure I understood everything that needed to be done to my vehicle and she kindly answered all my questions. I loved the feature that sends me a video from the technician showing me what needs to be done to my vehicle. Overall, this dealership provides great customer and technical service! More
February 21, 2020
Great service, always! It's always a great experience. Since day 1 that I've been bringing my cars to Capistrano Mazda, Cyrena has always been on top of things and a pleasu It's always a great experience. Since day 1 that I've been bringing my cars to Capistrano Mazda, Cyrena has always been on top of things and a pleasure to work with. I would definitely recommend the dealership and will be coming back, be it for service or when my leases are up and it's time to look at new cars. More
Other Employees Tagged: Forouz Mohisefat
February 17, 2020
Personal, Professional and Truly Care I felt that they TRULY had my best interest in mind and worked the best deal possible for me! This is the fourth car in the last year that either my f I felt that they TRULY had my best interest in mind and worked the best deal possible for me! This is the fourth car in the last year that either my family or friends have bought a car through Forouz Mohisefat. More
Other Employees Tagged: Tom Deering, Forouz Mohisefat , AJ Jamshidi
February 17, 2020
Everything was great. Information was smoothly relayed about what needed to be done to auto. The service department video that was sent to me was a nice touch. Everyone was helpful and kind. about what needed to be done to auto. The service department video that was sent to me was a nice touch. Everyone was helpful and kind. More
February 08, 2020
Thank you for doing the 30k service on my Mazda6, the service rep Cyrena was very courteous and the video the mechanic shared was cool to see the issues with the car. service rep Cyrena was very courteous and the video the mechanic shared was cool to see the issues with the car. More
Other Employees Tagged: Edward Rodriguez
February 07, 2020
awesome as usual usual amazing service - ready for me at appointed time, professional and courteous, and extremely fair and honest - refreshingly pleasant experience l usual amazing service - ready for me at appointed time, professional and courteous, and extremely fair and honest - refreshingly pleasant experience like no other dealer ive had work done at- my service rep (cyrena) was incredibly helpful and pleasant More
February 07, 2020
My wrench light came on and I called the dealership in the morning and they were able to fit me in the same afternoon. I just needed an oil change and they also took care of a recall. My car was finished the morning and they were able to fit me in the same afternoon. I just needed an oil change and they also took care of a recall. My car was finished in a timely manner and even washed. Cyrena provided excellent customer service and the vibe in the service department is so calm and I am always greeted immediately when I walk in the door. Great job 😄 More

